Quickly refund Unfortunately I got a problem with my order, it was meant to be a gift but the order never went through so I've never received my receipt and my friend haven't got the mail with the code. I found my card had been charged of 126€ despite of all so I contacted customer service and they solved my problem very quickly. So thank you Aidan, I got my refund today, in 2 business days only.

do better... Hello, I'm a student and I've been using Rosetta the whole school year (Aka Since Sept 12 2023) because the school makes you. YOU ACTUALLY JUST CANT GET ANY WORDS TO REGISTER and its just been so annoying. I would've payed a tutor with my own money than to ever spend my money on this disgrace of a Language Teacher. Rossetta should make sure their mic quality works.

Still no proper help from customer… Still no proper help from customer support - they simply fob you off thinking it is an issue with your computer (which I know for certain it is NOT) - I even bought a headset as they suggested! There are other ways to learn out there and until this company sort out their non-existent customer 'service' (who always seems to be someone called Fabio) and update their software - GIVE IT A MISS - it is way too much hassle to get the mic to work, to get the programme even to launch and to get the voice recognition to work if you ever get the mic to work! I am really disappointed.

Excellent - However, I have One recommendation! I absolutely love the Rosetta Stone Hebrew Language program. I am becoming more comfortable with simple conversation around my family. I cannot wait till I am able to converse with other learners. I have ONLY One recommendation. On the mobile app, under the "Extended Learning" tab, we are able to read stories. As a senior learner, who is now wearing glasses for reading, I find the Hebrew Script is "too small" and the lettering is a "light grey" in color. This is not very helpful. It is a little better on the computer, since the lettering is "black", however, if the font was twice as large, on both the app and the computer, that would be a welcome change.

In my limited experience of language… In my limited experience of language learning apps, RS seems to be a useful tool. I'm only in my second unit of Latin American Spanish but it's further than I ever got on another app. This could be that I'm more driven to learn now but it's still useful.