John Wolfe
GBLifetime Subscription EXPIRED A few years ago, I bought a LIFETIME SUBSCRIPTION. Apparently, my lifetime subscription has expired. I wrote to Rosetta Stone and they responded that I need to renew my subscription. I bought a LIFETIME SUBSCRIPTION, you scum! Do NOT give these people your money. They are SCAMMERS.
HN
BERosetta Stone's lifetime subscription is a scam! A few years ago, I bought a lifetime subscription to Rosetta Stone. This year when I came back to continue learning the intended language, I realized that it does not work anymore. I contacted customer service, they just told me that I have to purchase the software again, otherwise, I cannot use it. I pressed on squeezing out an explanation about this issue, but they did not give me any explanation. Marketing the software as a lifetime subscription is a scam and consumer protection agencies should watch these practices very closely.
Federica E.
ITQuickly refund Unfortunately I got a problem with my order, it was meant to be a gift but the order never went through so I've never received my receipt and my friend haven't got the mail with the code. I found my card had been charged of 126€ despite of all so I contacted customer service and they solved my problem very quickly. So thank you Aidan, I got my refund today, in 2 business days only.
Pamela
GBMy favorite foreign language program of many I have tried many foreign language programs and I think that Rosetta Stone is the best because they teach you similar to how a child learns - with photos. I have had to call them and they answer promptly and have always been extremely helpful. I have also taken the tutoring classes with a real teacher and 3 others in the online class and it's very good and helpful.
KEN P
CABoring Boring, slow, could not stick with it.