Still no proper help from customer… Still no proper help from customer support - they simply fob you off thinking it is an issue with your computer (which I know for certain it is NOT) - I even bought a headset as they suggested! There are other ways to learn out there and until this company sort out their non-existent customer 'service' (who always seems to be someone called Fabio) and update their software - GIVE IT A MISS - it is way too much hassle to get the mic to work, to get the programme even to launch and to get the voice recognition to work if you ever get the mic to work! I am really disappointed.

Highly Effective Program Over the years I have used Rosetta Stone in its various formats. It has never failed to be an excellent learning tool. It is by far the next best thing to being immersed in the culture of the language you would like to learn. Now with the increased connectivity between people the ability to connect with native speakers only adds to the effectiveness of the Rosetta Stone system of language learning. It is truly a fantastic program.

Initially it looked promising Initially it looked promising . Despite the advantage of having a basic understanding of common French I quickly became frustrated by the unclear directions . I’ve not been able to connect the exercises into any workable pattern . The gender of nouns and verbs are quite confusing and the exercises don’t add any clarity. I don’t feel any constructive progression and will not subscribe beyond the trial course. . Sorry!

My favorite foreign language program of many I have tried many foreign language programs and I think that Rosetta Stone is the best because they teach you similar to how a child learns - with photos. I have had to call them and they answer promptly and have always been extremely helpful. I have also taken the tutoring classes with a real teacher and 3 others in the online class and it's very good and helpful.

Rosetta Stone's lifetime subscription is a scam! A few years ago, I bought a lifetime subscription to Rosetta Stone. This year when I came back to continue learning the intended language, I realized that it does not work anymore. I contacted customer service, they just told me that I have to purchase the software again, otherwise, I cannot use it. I pressed on squeezing out an explanation about this issue, but they did not give me any explanation. Marketing the software as a lifetime subscription is a scam and consumer protection agencies should watch these practices very closely.