John Wolfe
GBLifetime Subscription EXPIRED A few years ago, I bought a LIFETIME SUBSCRIPTION. Apparently, my lifetime subscription has expired. I wrote to Rosetta Stone and they responded that I need to renew my subscription. I bought a LIFETIME SUBSCRIPTION, you scum! Do NOT give these people your money. They are SCAMMERS.
KEN P
CABoring Boring, slow, could not stick with it.
Vida
GBExcellent - However, I have One recommendation! I absolutely love the Rosetta Stone Hebrew Language program. I am becoming more comfortable with simple conversation around my family. I cannot wait till I am able to converse with other learners. I have ONLY One recommendation. On the mobile app, under the "Extended Learning" tab, we are able to read stories. As a senior learner, who is now wearing glasses for reading, I find the Hebrew Script is "too small" and the lettering is a "light grey" in color. This is not very helpful. It is a little better on the computer, since the lettering is "black", however, if the font was twice as large, on both the app and the computer, that would be a welcome change.
Federica E.
ITQuickly refund Unfortunately I got a problem with my order, it was meant to be a gift but the order never went through so I've never received my receipt and my friend haven't got the mail with the code. I found my card had been charged of 126€ despite of all so I contacted customer service and they solved my problem very quickly. So thank you Aidan, I got my refund today, in 2 business days only.
HN
BERosetta Stone's lifetime subscription is a scam! A few years ago, I bought a lifetime subscription to Rosetta Stone. This year when I came back to continue learning the intended language, I realized that it does not work anymore. I contacted customer service, they just told me that I have to purchase the software again, otherwise, I cannot use it. I pressed on squeezing out an explanation about this issue, but they did not give me any explanation. Marketing the software as a lifetime subscription is a scam and consumer protection agencies should watch these practices very closely.