Still no proper help from customer… Still no proper help from customer support - they simply fob you off thinking it is an issue with your computer (which I know for certain it is NOT) - I even bought a headset as they suggested! There are other ways to learn out there and until this company sort out their non-existent customer 'service' (who always seems to be someone called Fabio) and update their software - GIVE IT A MISS - it is way too much hassle to get the mic to work, to get the programme even to launch and to get the voice recognition to work if you ever get the mic to work! I am really disappointed.

My favorite foreign language program of many I have tried many foreign language programs and I think that Rosetta Stone is the best because they teach you similar to how a child learns - with photos. I have had to call them and they answer promptly and have always been extremely helpful. I have also taken the tutoring classes with a real teacher and 3 others in the online class and it's very good and helpful.

Why rosetta... Im currently learning Italian. In out of the blue it expects me to get the pronunciation, Capitalization, Spelling perfect. Like I just started a week in. What is this system. Make it easier. Like on the review section I cannot go back and correct it. I was sitting at my desk crying for half an hour saying why did I buy this piece of crap app

Lifetime Subscription EXPIRED A few years ago, I bought a LIFETIME SUBSCRIPTION. Apparently, my lifetime subscription has expired. I wrote to Rosetta Stone and they responded that I need to renew my subscription. I bought a LIFETIME SUBSCRIPTION, you scum! Do NOT give these people your money. They are SCAMMERS.

Initially it looked promising Initially it looked promising . Despite the advantage of having a basic understanding of common French I quickly became frustrated by the unclear directions . I’ve not been able to connect the exercises into any workable pattern . The gender of nouns and verbs are quite confusing and the exercises don’t add any clarity. I don’t feel any constructive progression and will not subscribe beyond the trial course. . Sorry!