Initially it looked promising Initially it looked promising . Despite the advantage of having a basic understanding of common French I quickly became frustrated by the unclear directions . I’ve not been able to connect the exercises into any workable pattern . The gender of nouns and verbs are quite confusing and the exercises don’t add any clarity. I don’t feel any constructive progression and will not subscribe beyond the trial course. . Sorry!

Quickly refund Unfortunately I got a problem with my order, it was meant to be a gift but the order never went through so I've never received my receipt and my friend haven't got the mail with the code. I found my card had been charged of 126€ despite of all so I contacted customer service and they solved my problem very quickly. So thank you Aidan, I got my refund today, in 2 business days only.

Can't say enough about this app! Rosetta Stone has made learning new languages quite easy and very comprehensive. It has made me want to learn many more languages because it's so user friendly and effective at getting main components across early. I could go on and on.

Love that I can go the extra mile in the lessons I love that I can work through the lessons on the computer or my phone--on the go. The setup allows me to do a little extra and repeat phrases etc before actually moving to the next level. Overall the product is adding new vocabulary and conversations to my daily activities.

Rosetta Stone's lifetime subscription is a scam! A few years ago, I bought a lifetime subscription to Rosetta Stone. This year when I came back to continue learning the intended language, I realized that it does not work anymore. I contacted customer service, they just told me that I have to purchase the software again, otherwise, I cannot use it. I pressed on squeezing out an explanation about this issue, but they did not give me any explanation. Marketing the software as a lifetime subscription is a scam and consumer protection agencies should watch these practices very closely.