Quickly refund Unfortunately I got a problem with my order, it was meant to be a gift but the order never went through so I've never received my receipt and my friend haven't got the mail with the code. I found my card had been charged of 126€ despite of all so I contacted customer service and they solved my problem very quickly. So thank you Aidan, I got my refund today, in 2 business days only.

Lifetime Subscription EXPIRED A few years ago, I bought a LIFETIME SUBSCRIPTION. Apparently, my lifetime subscription has expired. I wrote to Rosetta Stone and they responded that I need to renew my subscription. I bought a LIFETIME SUBSCRIPTION, you scum! Do NOT give these people your money. They are SCAMMERS.

Love that I can go the extra mile in the lessons I love that I can work through the lessons on the computer or my phone--on the go. The setup allows me to do a little extra and repeat phrases etc before actually moving to the next level. Overall the product is adding new vocabulary and conversations to my daily activities.

Rosetta Stone's lifetime subscription is a scam! A few years ago, I bought a lifetime subscription to Rosetta Stone. This year when I came back to continue learning the intended language, I realized that it does not work anymore. I contacted customer service, they just told me that I have to purchase the software again, otherwise, I cannot use it. I pressed on squeezing out an explanation about this issue, but they did not give me any explanation. Marketing the software as a lifetime subscription is a scam and consumer protection agencies should watch these practices very closely.

Pictures and words are fine to start Pictures and words are fine to start. However, the lesson jumps from simple wording such as dog, cat, horse, egg, water, rice to full sentences. More over, I am expected to fully pronounce and remember spelling without even having masculine or feminam forms of grammar or to even practice it. Jumping from section 1 to section 2 is difficult but to section three is frustrating. I liked it far better years ago when the lessons brought my confidence up with my learning ability. This current version is less fun and more strenuous.