Still no proper help from customer… Still no proper help from customer support - they simply fob you off thinking it is an issue with your computer (which I know for certain it is NOT) - I even bought a headset as they suggested! There are other ways to learn out there and until this company sort out their non-existent customer 'service' (who always seems to be someone called Fabio) and update their software - GIVE IT A MISS - it is way too much hassle to get the mic to work, to get the programme even to launch and to get the voice recognition to work if you ever get the mic to work! I am really disappointed.

do better... Hello, I'm a student and I've been using Rosetta the whole school year (Aka Since Sept 12 2023) because the school makes you. YOU ACTUALLY JUST CANT GET ANY WORDS TO REGISTER and its just been so annoying. I would've payed a tutor with my own money than to ever spend my money on this disgrace of a Language Teacher. Rossetta should make sure their mic quality works.

Love that I can go the extra mile in the lessons I love that I can work through the lessons on the computer or my phone--on the go. The setup allows me to do a little extra and repeat phrases etc before actually moving to the next level. Overall the product is adding new vocabulary and conversations to my daily activities.

In my limited experience of language… In my limited experience of language learning apps, RS seems to be a useful tool. I'm only in my second unit of Latin American Spanish but it's further than I ever got on another app. This could be that I'm more driven to learn now but it's still useful.

Rosetta Stone's lifetime subscription is a scam! A few years ago, I bought a lifetime subscription to Rosetta Stone. This year when I came back to continue learning the intended language, I realized that it does not work anymore. I contacted customer service, they just told me that I have to purchase the software again, otherwise, I cannot use it. I pressed on squeezing out an explanation about this issue, but they did not give me any explanation. Marketing the software as a lifetime subscription is a scam and consumer protection agencies should watch these practices very closely.