Still no proper help from customer… Still no proper help from customer support - they simply fob you off thinking it is an issue with your computer (which I know for certain it is NOT) - I even bought a headset as they suggested! There are other ways to learn out there and until this company sort out their non-existent customer 'service' (who always seems to be someone called Fabio) and update their software - GIVE IT A MISS - it is way too much hassle to get the mic to work, to get the programme even to launch and to get the voice recognition to work if you ever get the mic to work! I am really disappointed.

Lifetime Subscription EXPIRED A few years ago, I bought a LIFETIME SUBSCRIPTION. Apparently, my lifetime subscription has expired. I wrote to Rosetta Stone and they responded that I need to renew my subscription. I bought a LIFETIME SUBSCRIPTION, you scum! Do NOT give these people your money. They are SCAMMERS.

Quickly refund Unfortunately I got a problem with my order, it was meant to be a gift but the order never went through so I've never received my receipt and my friend haven't got the mail with the code. I found my card had been charged of 126€ despite of all so I contacted customer service and they solved my problem very quickly. So thank you Aidan, I got my refund today, in 2 business days only.

Why rosetta... Im currently learning Italian. In out of the blue it expects me to get the pronunciation, Capitalization, Spelling perfect. Like I just started a week in. What is this system. Make it easier. Like on the review section I cannot go back and correct it. I was sitting at my desk crying for half an hour saying why did I buy this piece of crap app

Highly Effective Program Over the years I have used Rosetta Stone in its various formats. It has never failed to be an excellent learning tool. It is by far the next best thing to being immersed in the culture of the language you would like to learn. Now with the increased connectivity between people the ability to connect with native speakers only adds to the effectiveness of the Rosetta Stone system of language learning. It is truly a fantastic program.