Why rosetta... Im currently learning Italian. In out of the blue it expects me to get the pronunciation, Capitalization, Spelling perfect. Like I just started a week in. What is this system. Make it easier. Like on the review section I cannot go back and correct it. I was sitting at my desk crying for half an hour saying why did I buy this piece of crap app

Thanks for the opportunity Thanks for the opportunity. I think that is very important for us, as students, to know better the different program’s ways before to start it. It isn’t easy and some times I have to repeat the lessons that I know because I don’t understand the methodology. Another thing is the test before to start the program. Is very important to know the level of each student, to begin a course and to explain how to do his or her next level. Again thanks and CONGRATULATIONS for this tool. 🙏Excuse my mistakes.

Can't say enough about this app! Rosetta Stone has made learning new languages quite easy and very comprehensive. It has made me want to learn many more languages because it's so user friendly and effective at getting main components across early. I could go on and on.

Still no proper help from customer… Still no proper help from customer support - they simply fob you off thinking it is an issue with your computer (which I know for certain it is NOT) - I even bought a headset as they suggested! There are other ways to learn out there and until this company sort out their non-existent customer 'service' (who always seems to be someone called Fabio) and update their software - GIVE IT A MISS - it is way too much hassle to get the mic to work, to get the programme even to launch and to get the voice recognition to work if you ever get the mic to work! I am really disappointed.

Quickly refund Unfortunately I got a problem with my order, it was meant to be a gift but the order never went through so I've never received my receipt and my friend haven't got the mail with the code. I found my card had been charged of 126€ despite of all so I contacted customer service and they solved my problem very quickly. So thank you Aidan, I got my refund today, in 2 business days only.