Quickly refund Unfortunately I got a problem with my order, it was meant to be a gift but the order never went through so I've never received my receipt and my friend haven't got the mail with the code. I found my card had been charged of 126€ despite of all so I contacted customer service and they solved my problem very quickly. So thank you Aidan, I got my refund today, in 2 business days only.

Pictures and words are fine to start Pictures and words are fine to start. However, the lesson jumps from simple wording such as dog, cat, horse, egg, water, rice to full sentences. More over, I am expected to fully pronounce and remember spelling without even having masculine or feminam forms of grammar or to even practice it. Jumping from section 1 to section 2 is difficult but to section three is frustrating. I liked it far better years ago when the lessons brought my confidence up with my learning ability. This current version is less fun and more strenuous.

easy to use, proper amount in each section it is good the way make us repeated read and speak basic words and phrases that will become the backbone in establishing spanish in each learner, when those basic phrases become familiar, we naturally absorb the grammar as well. The reason why I cannot give 5 stars that some of the picture is not clear: I and my daughter were confused for some pictures for 'nina', whe either look boy or lady. also, sometimes we were not sure what we were supposed to do, where we listen and choose the right picture, or vise versa. Prononciation lesson did not work in my cell phone, don't know why, I might figure out later.

Rosetta Stone's lifetime subscription is a scam! A few years ago, I bought a lifetime subscription to Rosetta Stone. This year when I came back to continue learning the intended language, I realized that it does not work anymore. I contacted customer service, they just told me that I have to purchase the software again, otherwise, I cannot use it. I pressed on squeezing out an explanation about this issue, but they did not give me any explanation. Marketing the software as a lifetime subscription is a scam and consumer protection agencies should watch these practices very closely.

In my limited experience of language… In my limited experience of language learning apps, RS seems to be a useful tool. I'm only in my second unit of Latin American Spanish but it's further than I ever got on another app. This could be that I'm more driven to learn now but it's still useful.