Tandy Bowen
GBWhat arrived was NOT what was… What arrived was NOT what was advertised. Much thinner, will not stand up on it's own. The product arrived unsanded and unfinished. Not the gift I had in mind. After sanding to 330 grit and applying Watco oil finish I glued the pieces to an oak base that I fabricated. Now the pieces stand up on their own. After considerable work, some additional expenses I finally had a gift worth giving. I wish I'd just copied their pattern and made the thing myself, and saved the time and money. Bottom line: DON'T WASTE YOUR MONEY!
Debbie Bedosti
GBWhat A Beautiful Product!! The quality of the dog phone holder was exceptional. It is a practical product that is aesthetically pleasing to have on any desk or table. The fact that the holders remind us of our Golden Retriever, Cheyenne, was an added bonus. It is obvious that this is a company proud of its craftsmanship and customer satisfaction.
R I
GBIt's nice that you can track the… It's nice that you can track the shipment very precisely and in detail,I waited for the shipment for 2 weeks and it is written on their website that the waiting period may be up to 12 business days,so there is no need to worry. I am very pleased with the product I received:)Thank you👍
SP
GBBe aware 5 stars for the product, but I would have given it 1 star for honesty. When I FINALLY received my order I was pleased. These are cute. But be aware that these are coming from outside the USA. The shipping time and USPS updates are not accurate. The company’s standard response to customer emails tries to be reassuring, but they lack true transparency. You should know that your order will not be shipped within the 2 days that is stated on the website and they are not coming from Delaware. You’ll see true reviews here, but if you Google their web site all you’ll see is 5 star reviews. The reason for that is that they have the option to accept your review or not. AND, notice what they are doing here ….if they don’t like what you have to say, they are doxxing customers. Listing customers personal information is a poor, poor business practice.
Molly Arevalo
GBExcellent Customer Service I saw an ad on IG and loved the beautiful simplicity of the man and dog sculpture. I ordered it and strangely, it never arrived (package theft? unsure). I reached out to the Customer Service and they kindly offered to send me a replacement, which I really appreciated. My husband is going to love it when I give it to him for a combined Valentine's Day present/rescue dog's birthday. <3