Order was made over 2 weeks ago Order was made over 2 weeks ago, emailed for an update and have had no reply, was to be a birthday gift for partner after losing our dog recently. Hoping this is not a scam. The main issue is I received a message re my order saying it was ready to ship, this was not true because not soon after I provided a review I get an update message stating that due to unpresedented things were taking longer than usual. If you say that an order is ready to ship then it's ready to ship. The item was to a birthday gift, this birthday has now passed. There is a need to be upfront about whether you're able to fulfill an order, getting hopes up and then letting them down isn't a nice feeling.

NOW PROVE ME WRONG, YUKON. My order no. 48216 This is my second review, one month from receiving rubbish products on 27 Feb and beginning my attempt via several emails to return them for a refund. I wish to place on record that, in view of my experience and many others here, the five-star glowing reviews are as fraudulent as the company. Their replies, too, come from somewhere in the ether, and I doubt that whatever base location Yukon had still exists. They are just smoke and mirrors. The ornaments (which will not stand up!) are mass-produced in a sweat shop somewhere far away from the US and actually worth pennies or cents, not pounds or dollars. If you check on Amazon, they have the same ornaments from several different Chinese suppliers, at around a third of the Yukon price. Okay, Yukon, refute what I have said if you can. I CHALLENGE YOU. Live up to the completely false review that said "It is obvious that this is a company proud of its craftsmanship and customer satisfaction." What a laugh!

What A Beautiful Product!! The quality of the dog phone holder was exceptional. It is a practical product that is aesthetically pleasing to have on any desk or table. The fact that the holders remind us of our Golden Retriever, Cheyenne, was an added bonus. It is obvious that this is a company proud of its craftsmanship and customer satisfaction.

Beautiful product Beautiful product, so happy with my purchase Fast shipping and great ,friendly communication Pleased to support a lovely business

I'm writing a second review as I have… I'm writing a second review as I have finally received my orders. They are as depicted on the website so I'm satisfied with my purchase. The shipment was from outside of the country. It took approximately one month to receive my order and had I known that from the beginning I may have not worried about my order. The carvings of dog and person are lovely.