SP
GBBe aware 5 stars for the product, but I would have given it 1 star for honesty. When I FINALLY received my order I was pleased. These are cute. But be aware that these are coming from outside the USA. The shipping time and USPS updates are not accurate. The company’s standard response to customer emails tries to be reassuring, but they lack true transparency. You should know that your order will not be shipped within the 2 days that is stated on the website and they are not coming from Delaware. You’ll see true reviews here, but if you Google their web site all you’ll see is 5 star reviews. The reason for that is that they have the option to accept your review or not. AND, notice what they are doing here ….if they don’t like what you have to say, they are doxxing customers. Listing customers personal information is a poor, poor business practice.
Sandra Schoen
GBDo not buy from this company! I would give this a minus rating if i could. I placed my order at the end of December and have not received it. The parcel tracker said it was attempted for delivery but the address could not be found and the item was undeliverable which is a load of nonsense. There has never been any comparable issue at our address. I emailed the company and they replied they would ship it again. I still have not received anything and asked for a refund with no answer whatsoever. What a disgusting scam company!!
john stein
GBHorrible customer service and delivery… Horrible customer service and delivery will take over a month. I’m still waiting
Lesley Cornell-walsh
GBInteresting item How one can be misled but the look of an item and too many positive reviews. Delivery took longer than I expected but the item eventually arrived. The item is a standing figure bending down to a dog. The problem is the standing figure has a problem with standing, it prefers to lie down. I emailed the day I received the item requesting a return a refund. The email back I suggested I made a video of the non upright figure !!! I have emailed again saying I do not want the item. No doubt like other people I will not receive a refund. I fail to believe all the lovely reviews, each with 5 stars, a little dubious, can possibly be 'real'. I saw the item in Facebook so I will make a comment on there in the hope that no one else is taken for a ride
Ian Wooller
GBWill not cancel Order I have decided to cancel this order and still waiting for confirmation. I wrote on 14th regarding cancellation of the order and this has not been confirmed. Now the 17th and still no word. This company needs investigating and closed down. They should have a look at my e-mails as I have requested that the order be cancelled. To say it is not based on my experience is untrue and I challenge them to prove otherwise.