Shoddy goods, shoddier service. Waited longer for delivery than YDS's outside estimate. Gave the impression the goods were from US so I trusted the company more. Had I known this was just another Chinese scam, I would never have risked an order. The figures finally arrived on 27 Feb and turned out to be so lightweight that they are unstable and fall over easily. Totally insubstantial and very little for the money. Useless for presents, as I had intended them. I followed their delivery instructions and emailed for help to return for a refund, bearing in mind that they only give 30 days. No response. By 15 March I had written two emails and sent a 3rd on that date saying I would ask my Bank to take action to recover the funds if I did not hear from them within 7 days. I received an immediate reply, apologising and saying I should go on their website for return instructions, which I did. However, I was incredulous to read there that the first step was to EMAIL FOR A CODE NUMBER. Why on earth did their "apologetic" email not provide me with that? I have now sent one last message. My 7 days is still running and expires on 22nd March, when I will take action against them. DO NOT ORDER FROM THIS COMPANY.

Horrible customer service and delivery… Horrible customer service and delivery will take over a month. I’m still waiting

I'm writing a second review as I have… I'm writing a second review as I have finally received my orders. They are as depicted on the website so I'm satisfied with my purchase. The shipment was from outside of the country. It took approximately one month to receive my order and had I known that from the beginning I may have not worried about my order. The carvings of dog and person are lovely.

Be aware 5 stars for the product, but I would have given it 1 star for honesty. When I FINALLY received my order I was pleased. These are cute. But be aware that these are coming from outside the USA. The shipping time and USPS updates are not accurate. The company’s standard response to customer emails tries to be reassuring, but they lack true transparency. You should know that your order will not be shipped within the 2 days that is stated on the website and they are not coming from Delaware. You’ll see true reviews here, but if you Google their web site all you’ll see is 5 star reviews. The reason for that is that they have the option to accept your review or not. AND, notice what they are doing here ….if they don’t like what you have to say, they are doxxing customers. Listing customers personal information is a poor, poor business practice.

Beautiful product Beautiful product, so happy with my purchase Fast shipping and great ,friendly communication Pleased to support a lovely business