Shoddy goods, shoddier service. Waited longer for delivery than YDS's outside estimate. Gave the impression the goods were from US so I trusted the company more. Had I known this was just another Chinese scam, I would never have risked an order. The figures finally arrived on 27 Feb and turned out to be so lightweight that they are unstable and fall over easily. Totally insubstantial and very little for the money. Useless for presents, as I had intended them. I followed their delivery instructions and emailed for help to return for a refund, bearing in mind that they only give 30 days. No response. By 15 March I had written two emails and sent a 3rd on that date saying I would ask my Bank to take action to recover the funds if I did not hear from them within 7 days. I received an immediate reply, apologising and saying I should go on their website for return instructions, which I did. However, I was incredulous to read there that the first step was to EMAIL FOR A CODE NUMBER. Why on earth did their "apologetic" email not provide me with that? I have now sent one last message. My 7 days is still running and expires on 22nd March, when I will take action against them. DO NOT ORDER FROM THIS COMPANY.

It's nice that you can track the… It's nice that you can track the shipment very precisely and in detail,I waited for the shipment for 2 weeks and it is written on their website that the waiting period may be up to 12 business days,so there is no need to worry. I am very pleased with the product I received:)Thank you👍

Pawfect figures! The Pawfect figures immediately caught my eye because of the artistry and simplicity of the design, so I ordered two. They are as impressive in person as they are in the photos. I'll definitely be returning to check out the many other items on the site.

Beautiful product Beautiful product, so happy with my purchase Fast shipping and great ,friendly communication Pleased to support a lovely business

What A Beautiful Product!! The quality of the dog phone holder was exceptional. It is a practical product that is aesthetically pleasing to have on any desk or table. The fact that the holders remind us of our Golden Retriever, Cheyenne, was an added bonus. It is obvious that this is a company proud of its craftsmanship and customer satisfaction.