FANTASTIC EXPERIENCE After placing my order there was some confusion with the tracking information on the delivery companies' website. I reached out to Yukon Design and they provided the greatest customer service that I have ever received. I am in my 70s and have worked in the customer service industry all of my life and I know how very important it is. I cannot say enough good things about this company. I have shared this experience with several people and intend to order from them again. Thank you, Yukon Design, for your exemplary behavior; I won't ever forget it.

What arrived was NOT what was… What arrived was NOT what was advertised. Much thinner, will not stand up on it's own. The product arrived unsanded and unfinished. Not the gift I had in mind. After sanding to 330 grit and applying Watco oil finish I glued the pieces to an oak base that I fabricated. Now the pieces stand up on their own. After considerable work, some additional expenses I finally had a gift worth giving. I wish I'd just copied their pattern and made the thing myself, and saved the time and money. Bottom line: DON'T WASTE YOUR MONEY!

Pawfect figures! The Pawfect figures immediately caught my eye because of the artistry and simplicity of the design, so I ordered two. They are as impressive in person as they are in the photos. I'll definitely be returning to check out the many other items on the site.

Order was made over 2 weeks ago Order was made over 2 weeks ago, emailed for an update and have had no reply, was to be a birthday gift for partner after losing our dog recently. Hoping this is not a scam. The main issue is I received a message re my order saying it was ready to ship, this was not true because not soon after I provided a review I get an update message stating that due to unpresedented things were taking longer than usual. If you say that an order is ready to ship then it's ready to ship. The item was to a birthday gift, this birthday has now passed. There is a need to be upfront about whether you're able to fulfill an order, getting hopes up and then letting them down isn't a nice feeling.

I'm writing a second review as I have… I'm writing a second review as I have finally received my orders. They are as depicted on the website so I'm satisfied with my purchase. The shipment was from outside of the country. It took approximately one month to receive my order and had I known that from the beginning I may have not worried about my order. The carvings of dog and person are lovely.