Excellent service I have used BookRenter for over a year now. I have always received my books in a timely manner, and the books have been in good condition; however, one of the books I just received was damaged, and I emailed customer service. I promptly received a reply back from them letting me know they had made a note on my account, and I would not be held responsible for the damaged book. I strongly suggest using this company.

Unsatisfied Do yourself a favor and rent from Amazon! The shipping prices, mishaps, poor customer service, and the call I've been waiting 3 weeks for from a manager all says save your money and go to a reputable company. I have rented from them several times and it's just not worth it.

Overcharged and refuse to refund I purchased expedited 2-day shipping and it was sent regularly (received it an entire week later). When I contacted the customer service to request a refund they refused giving a million and one bogus excuses as to why the book came so late. When I told them their customer service was awful/wouldn't be back I was told "my opinion is respected". UNREAL. BEWARE!

Excellent I have been using book renter for years and always have better prices for me to get my books. The customer service department is understing in every concern i have. If i need my rentals extended it is really easy to do online. I would recommend bookrenter to everyone

Awesome experience ! I've been renting textbooks from bookrenter.com for quite some time & my experience is always a great one ! Books arrive quickly & their process is very professional !