Overcharged and refuse to refund I purchased expedited 2-day shipping and it was sent regularly (received it an entire week later). When I contacted the customer service to request a refund they refused giving a million and one bogus excuses as to why the book came so late. When I told them their customer service was awful/wouldn't be back I was told "my opinion is respected". UNREAL. BEWARE!

Love it! BookRenter has made it easy to track down the required textbook(s) for class. The company does a great job of keeping the customer informed of the shipping status, including the UPS tracking number. I am a repeated user of BookRenter.

Hit or miss I love renting my books for school. My freshmen year bookrenter had the books I needed with no problems. I needed 5 books for the upcoming semester. I bought one because it pertains to my major and was planning on renting the other 4. All summer I've been checking for my books and 2of the 4 have been completely out of stock. The other 2 finally showed up but said there were fewer than 9 available so I went ahead and ordered them. They'll be due a little before the end of my semester but better than nothing. Unfortunately I'll have to rent my other 2 books from somewhere else.

Straightforward service. Great experience as far as ordering and receiving my order. I would definitely recommend this company because it is very simple to use. I have not return my book yet and I hope I don't encounter any problem with that. Overall feeling right now is: Awesome.

Excellent service I have used BookRenter for over a year now. I have always received my books in a timely manner, and the books have been in good condition; however, one of the books I just received was damaged, and I emailed customer service. I promptly received a reply back from them letting me know they had made a note on my account, and I would not be held responsible for the damaged book. I strongly suggest using this company.