Overcharged and refuse to refund I purchased expedited 2-day shipping and it was sent regularly (received it an entire week later). When I contacted the customer service to request a refund they refused giving a million and one bogus excuses as to why the book came so late. When I told them their customer service was awful/wouldn't be back I was told "my opinion is respected". UNREAL. BEWARE!

Straightforward service. Great experience as far as ordering and receiving my order. I would definitely recommend this company because it is very simple to use. I have not return my book yet and I hope I don't encounter any problem with that. Overall feeling right now is: Awesome.

Process was relatively painless.... The process was painless, relatively. Saved us lots of money since daughter was not intending on keeping books and new/used were quite pricey. Came quickly so she had them in time. BUT not sure if it was her college terms or what but they did not allow us to have for whole term; she still had 3 weeks in terms including finals and we would of had to extend for extra price. Speaking of.. when we did attempt to extend it would just give us an error. We decided just to return because she said she could go online if necessary for info this late in term. But other than that I would recommend just be wary of dates etc.

Excellent I have been using book renter for years and always have better prices for me to get my books. The customer service department is understing in every concern i have. If i need my rentals extended it is really easy to do online. I would recommend bookrenter to everyone

Saved Me Tons of Cash! I have gone through a nursing program and am currently pursuing a higher designation and BookRenter has helped me so much a long the way. Everything has been smooth, easy, and cost effective. The only time I rented elsewhere, I had issues with them so I highly recommend this service!