They are not very sure of their inventory They are not very sure of their inventory and are very difficult to get on the phone. I called to question a book that was listed as a bundle. They assured me I would be receiving the entire bundle but could not guarantee a working code. I was fine with that. All I recieved was one textbook. When I called to advise them of the situation, the customer service representative was not helpful at all. Instead she was rather rude and disrespectful.

Books out of stock for rental I was able to rent 2 of the 4 books I need for my fall 2016 semester of college. I attempted over the course of several weeks to rent the other 2 books. I went to another site for the other 2 rentals as I will be leaving for college this weekend. I have, in the past, had great success with renting. This time I was disappointed. Otherwise, I do recommend this site.

Awesome experience Needed a book that I didn't need to own. Fast shipping. Great condition. Long rental for a great price. Free return and easy instructions. Quick to email to confirm they received the book back. Definitely recommended.

Unsatisfied Do yourself a favor and rent from Amazon! The shipping prices, mishaps, poor customer service, and the call I've been waiting 3 weeks for from a manager all says save your money and go to a reputable company. I have rented from them several times and it's just not worth it.

Excellent I have been using book renter for years and always have better prices for me to get my books. The customer service department is understing in every concern i have. If i need my rentals extended it is really easy to do online. I would recommend bookrenter to everyone