
Customer
GBThey are not very sure of their inventory They are not very sure of their inventory and are very difficult to get on the phone. I called to question a book that was listed as a bundle. They assured me I would be receiving the entire bundle but could not guarantee a working code. I was fine with that. All I recieved was one textbook. When I called to advise them of the situation, the customer service representative was not helpful at all. Instead she was rather rude and disrespectful.

CustomerYolanda
GBOver paid for shipping, which was not next day. I found the customer service to be impersonal. I paid $19.99 to receive next day shipping, however Bookrenter does not really offer next day shipping. I had to wait 1 or 2 processing days. I placed my order July 1st to receive July 2nd, received I received my books July 5th.

Jen Q.
GBAwesome experience Needed a book that I didn't need to own. Fast shipping. Great condition. Long rental for a great price. Free return and easy instructions. Quick to email to confirm they received the book back. Definitely recommended.

Michael Herman
HKMy brother had a great experience with… My brother had a great experience with the bookrenter when he recently used them for his college textbooks. They provided effective and convenient cost. Finding the required textbook was very easy.

Maria
GBExcellent I have been using book renter for years and always have better prices for me to get my books. The customer service department is understing in every concern i have. If i need my rentals extended it is really easy to do online. I would recommend bookrenter to everyone