Reported them to the Glendale, CA BBB and got my money back *CBI compliance violation... Told me my ABCmouse service would be interrupted because my credit card was no longer valid (TRUE --because I got a new one 2 months earlier due to fraud activity). However, service was NOT interrupted, they just billed my bank account automatically behind my back. I ignored their cancellation notices because I wanted the subscription to simply 'run out'. Reported them to the Glendale, CA BBB and got my money back --- but they smugly replied that they were 'doing me a favor' and would refund. Despite the fact that it was simply 'the right thing to do', they did refund me...but they didn't like doing the right thing; it made them uncomfortable--you could tell in their BBB response.

Beware of ABC Mouse Beware of ABC Mouse; they tried to scam me. I signed up for a yearly subscription in 2018. I canceled the subscription in 2020 and have a cancellation confirmation email from ABC Mouse. On July 14, 2022, ABC Mouse tried to charge an expired credit card for the yearly subscription fee of 59.99. My credit card company flagged the fraudulent charge. Additionally, I contacted ABC Mouse regarding the situation at which time they tried to upsell me a different subscription. It’s billing practices are outright fraudulent.

I really do not like or dislike this… I really do not like or dislike this program. We use the apple app. I find the app is glitchy, doesn't give tickets for completed work, app says certain things aren't available. I only pay the monthly fee, because my son enjoys playing with the hamster cage and the bedroom, that he gets from collecting tickets. He occasionally will grab the iPad and do some of the educational parts. All and all he gets bored real quick with this. I guess it would be good for a parent with preschool kids or younger. I think the younger kids will like the cute songs, and the other stuff they offer. I have been a subscriber for at least a year, and in that year they have raised the cost to their monthly paying members, stating their program was worth more. Maybe it is worth it too some people, but for me I do not find enough helpful material. I wish They Would offer a section for special needs kids.....

Doesn’t work on IPad Mini 3 We bought this to use on an iPad Mini 3 that their website explicitly states it will work with. When we couldn’t get it to load I contacted technical support who told me I need an IOS update that isn’t supported for the iPad Mini 3. I asked for a refund and they just quoted terms and conditions that they don’t give refunds. Eventually they gave me 50% back and 6 months of “complimentary” access that I can’t use. Beware - their website contains information on where you can use their software and it is not accurate.

Abc mouse is garbage for mobile apps in the DC area. Downloaded this garbage because it is suppose to be free for educators. Downloaded it fine to my iPad however the program wouldn’t run. None of the 8 Apps in the abc mouse bundle responded. How in the world do you create a a program that isn’t accessible via mobile devices. We live in a mobile accessible world. For whatever the excuse abc mouse has for their apps not working will not really matter. I’m never using it again. That goes for home or work. Signed pissed off educator whose time you wasted.