Tony Garr
GBwwww trying to lure in BLACK community… wwww trying to lure in BLACK community with your silly advertising on front covers looool they own learning academy aswell. I'm not racist but white people only wanna put black people on there products to lure them in . 😒 don't act like your trying to be diverse this worlds done for. and stop getting my review removed this is my opinion ?
Tiara
GBViolated CBI compliance - protect your card info and stay away! I was refused help unless I confirmed by payment details over instant chat! This is a CBI compliance issue and the concern had NOTHING to do with payment. I pay by the year. I was told that they could cancel my subscription without this verification but could not change the imaginary fish tank unless I compromise my payment information. Litterally makes no sense. I was told that a supervisor would be reaching out to me via email "eventually". BEWARE OF THIS COMPANY there any many other educational aps to choose from and I suggest you do.
KEB
GBBeware of ABC Mouse Beware of ABC Mouse; they tried to scam me. I signed up for a yearly subscription in 2018. I canceled the subscription in 2020 and have a cancellation confirmation email from ABC Mouse. On July 14, 2022, ABC Mouse tried to charge an expired credit card for the yearly subscription fee of 59.99. My credit card company flagged the fraudulent charge. Additionally, I contacted ABC Mouse regarding the situation at which time they tried to upsell me a different subscription. It’s billing practices are outright fraudulent.
Jazmanjef
GBReported them to the Glendale, CA BBB and got my money back *CBI compliance violation... Told me my ABCmouse service would be interrupted because my credit card was no longer valid (TRUE --because I got a new one 2 months earlier due to fraud activity). However, service was NOT interrupted, they just billed my bank account automatically behind my back. I ignored their cancellation notices because I wanted the subscription to simply 'run out'. Reported them to the Glendale, CA BBB and got my money back --- but they smugly replied that they were 'doing me a favor' and would refund. Despite the fact that it was simply 'the right thing to do', they did refund me...but they didn't like doing the right thing; it made them uncomfortable--you could tell in their BBB response.
Katie
GBTeaches evolution as fact (during the reading lessons!) Website is slow. And after six months of a subscription, I feel it did not help my child learn how to read. Plus it teaches evolution as a fact to young children, and the parent does not get to pick the lessons or order of lessons or even the subject of the lessons. When I have set up a reading lesson and walked away, when I get back the lesson is unrelated to learning how to read and rather it is a coloring page or another time wasting/non-learning activity. Or the lesson has turned into a book that is going on about evolution and the age of the earth when I have set up the program to just teach letter sounds. There is almost no parent control unless you are literally sitting next to your child. If I want my child to learn sight words, I can search "sight words" in the search box and choose a sight word lesson. But then that lesson is literally only 60 seconds long and I have to immediately choose another lesson. I can't just set up the program to keep working through sight word activities. Most of the time, the program is just songs and coloring activities. I have had much better success (with a child learning how to read) with another program I used for my older child, but because of the ABC mouse advertising, I tried this one thinking it would be competitive, but that hasn't been the case.