Fraudulent payment practice Fraudulent payment practice , stated free trial yet charged my card straight away, now hassle to get my money back Update: after I sent them email and disputed payment on PayPal, they refunded my money.do not forget to cancel pre approved payment on PayPal with them otherwise they ll take money every month

SCAM website that fraudulently charges… SCAM website that fraudulently charges credit card. We cancelled this subscription via their website through some robot chat. Later we discovered they kept billing us. When trying to contact them we discovered there is literally no way to speak to anyone, no way to file a complaint. Even after cancelling a second time they billed us again. We had to contact our credit card company and file a dispute and it turned into a giant mess. A legitimate company does not operate this way. BEWARE of this fraudulent company.

So I have had this program for a couple… So I have had this program for a couple years for my son who is now 5 years old. The program is very glitchy, and I have had to contact them many times to fix. Most of the answers are that it doesn't work well on this device, or this and that server. It is VERY tiresome. However, I had gotten my child as far as I could by myself, he was pretty advanced, and I am no teacher. I wouldn't say you get the results that they advertise on their commercials, but my son definitely has learned from it. The "Path" is the educational part and it becomes boring and like work, so I do have to force him to get through one path a day and it is like pulling teeth! I do not know of any other site that is better and soon he will start Kindergarten and will have a base to build on.

Doesn’t work on IPad Mini 3 We bought this to use on an iPad Mini 3 that their website explicitly states it will work with. When we couldn’t get it to load I contacted technical support who told me I need an IOS update that isn’t supported for the iPad Mini 3. I asked for a refund and they just quoted terms and conditions that they don’t give refunds. Eventually they gave me 50% back and 6 months of “complimentary” access that I can’t use. Beware - their website contains information on where you can use their software and it is not accurate.

Do not trust this company I signed up for a free trial of ABC mouse through a cashback website about a month ago but thought I had cancelled it. Then today with no prior warning that my subscription was due I got a notification from Paypal that I had paid $12.99 to Age of Learning. I promptly went on the ABC mouse website and also downloaded the app hoping to find a way to cancel my subscription. Both are very basic and there seems to be no way to cancel the subscription through either route.