Katie
GBTeaches evolution as fact (during the reading lessons!) Website is slow. And after six months of a subscription, I feel it did not help my child learn how to read. Plus it teaches evolution as a fact to young children, and the parent does not get to pick the lessons or order of lessons or even the subject of the lessons. When I have set up a reading lesson and walked away, when I get back the lesson is unrelated to learning how to read and rather it is a coloring page or another time wasting/non-learning activity. Or the lesson has turned into a book that is going on about evolution and the age of the earth when I have set up the program to just teach letter sounds. There is almost no parent control unless you are literally sitting next to your child. If I want my child to learn sight words, I can search "sight words" in the search box and choose a sight word lesson. But then that lesson is literally only 60 seconds long and I have to immediately choose another lesson. I can't just set up the program to keep working through sight word activities. Most of the time, the program is just songs and coloring activities. I have had much better success (with a child learning how to read) with another program I used for my older child, but because of the ABC mouse advertising, I tried this one thinking it would be competitive, but that hasn't been the case.
Andrew Muzzlewhite
GBDoesn’t work on IPad Mini 3 We bought this to use on an iPad Mini 3 that their website explicitly states it will work with. When we couldn’t get it to load I contacted technical support who told me I need an IOS update that isn’t supported for the iPad Mini 3. I asked for a refund and they just quoted terms and conditions that they don’t give refunds. Eventually they gave me 50% back and 6 months of “complimentary” access that I can’t use. Beware - their website contains information on where you can use their software and it is not accurate.
Jazmanjef
GBReported them to the Glendale, CA BBB and got my money back *CBI compliance violation... Told me my ABCmouse service would be interrupted because my credit card was no longer valid (TRUE --because I got a new one 2 months earlier due to fraud activity). However, service was NOT interrupted, they just billed my bank account automatically behind my back. I ignored their cancellation notices because I wanted the subscription to simply 'run out'. Reported them to the Glendale, CA BBB and got my money back --- but they smugly replied that they were 'doing me a favor' and would refund. Despite the fact that it was simply 'the right thing to do', they did refund me...but they didn't like doing the right thing; it made them uncomfortable--you could tell in their BBB response.
Marin Kosev
GBThe worst learning website in the… The worst learning website in the world,if there have ZERO Feedback,then I would put of them,besides they use naive people selling any fake subscriptions and taking money from their bank accounts.Avoid this fake online platform.
Trish
GBI really do not like or dislike this… I really do not like or dislike this program. We use the apple app. I find the app is glitchy, doesn't give tickets for completed work, app says certain things aren't available. I only pay the monthly fee, because my son enjoys playing with the hamster cage and the bedroom, that he gets from collecting tickets. He occasionally will grab the iPad and do some of the educational parts. All and all he gets bored real quick with this. I guess it would be good for a parent with preschool kids or younger. I think the younger kids will like the cute songs, and the other stuff they offer. I have been a subscriber for at least a year, and in that year they have raised the cost to their monthly paying members, stating their program was worth more. Maybe it is worth it too some people, but for me I do not find enough helpful material. I wish They Would offer a section for special needs kids.....