Doesn’t work on IPad Mini 3 We bought this to use on an iPad Mini 3 that their website explicitly states it will work with. When we couldn’t get it to load I contacted technical support who told me I need an IOS update that isn’t supported for the iPad Mini 3. I asked for a refund and they just quoted terms and conditions that they don’t give refunds. Eventually they gave me 50% back and 6 months of “complimentary” access that I can’t use. Beware - their website contains information on where you can use their software and it is not accurate.

Marketed for young children, but clunky interface We took up a trial for our 3.5 year old son, and the interface for this on the iPad is awful. This clearly hasn't been designed for a good iPad experience, simply linking out to their website. Interface is unclear for younger children. Also, marketing in the UK, this is a US based product, with no option of choosing UK language settings. This will cause confusion for younger children. It seems like some of the basics have been missed off here.

SCAM website that fraudulently charges… SCAM website that fraudulently charges credit card. We cancelled this subscription via their website through some robot chat. Later we discovered they kept billing us. When trying to contact them we discovered there is literally no way to speak to anyone, no way to file a complaint. Even after cancelling a second time they billed us again. We had to contact our credit card company and file a dispute and it turned into a giant mess. A legitimate company does not operate this way. BEWARE of this fraudulent company.

Fraudulent payment practice Fraudulent payment practice , stated free trial yet charged my card straight away, now hassle to get my money back Update: after I sent them email and disputed payment on PayPal, they refunded my money.do not forget to cancel pre approved payment on PayPal with them otherwise they ll take money every month

Beware of ABC Mouse Beware of ABC Mouse; they tried to scam me. I signed up for a yearly subscription in 2018. I canceled the subscription in 2020 and have a cancellation confirmation email from ABC Mouse. On July 14, 2022, ABC Mouse tried to charge an expired credit card for the yearly subscription fee of 59.99. My credit card company flagged the fraudulent charge. Additionally, I contacted ABC Mouse regarding the situation at which time they tried to upsell me a different subscription. It’s billing practices are outright fraudulent.