KEB
GBBeware of ABC Mouse Beware of ABC Mouse; they tried to scam me. I signed up for a yearly subscription in 2018. I canceled the subscription in 2020 and have a cancellation confirmation email from ABC Mouse. On July 14, 2022, ABC Mouse tried to charge an expired credit card for the yearly subscription fee of 59.99. My credit card company flagged the fraudulent charge. Additionally, I contacted ABC Mouse regarding the situation at which time they tried to upsell me a different subscription. It’s billing practices are outright fraudulent.
Tiara
GBViolated CBI compliance - protect your card info and stay away! I was refused help unless I confirmed by payment details over instant chat! This is a CBI compliance issue and the concern had NOTHING to do with payment. I pay by the year. I was told that they could cancel my subscription without this verification but could not change the imaginary fish tank unless I compromise my payment information. Litterally makes no sense. I was told that a supervisor would be reaching out to me via email "eventually". BEWARE OF THIS COMPANY there any many other educational aps to choose from and I suggest you do.
Naomi Dayle
CAMy 4 year old loves this app My 4 year old loves this app! My only complaint is when he clicks on the globe the only country it allows him to learn is the United States. We live in Canada it would be nice if they had more of the world available than just one country.
elliot
GBReally Helpful during this time. There's so many negative reviews I thought it was only fair I give mine. When lockdown started last year I was looking for some help with any home learning for my 6 year old daughter. The site looked pretty interesting and I signed up for the free month. I think it took about £1.50 for the registration fee which I thought was OK. I've had that from other overseas online programmes / software which I've also joined with so I wasn't too worried. My daughter started to use it and I was really happy. It provided her with some essential educational topics and so after the first month I signed for the year. I paid in full with a really good promotional discount. My daughter has loved it. For the price I paid I have been more than happy for what It has gave us. Even though now my daughter is back in school a couple of days a week, we still have it here for some extra learning. She has it on the I Pad and on my Desktop. She can easily access it herself on the I Pad and quite often she shows me how well she is doing on it. They seem to keep updating it which is good as she doesn't get bored. There's lots of different things to do on it which covers all the essentials. I wouldn't say it's good enough to be the only learning platform for any child but as an extra it's been a godsend. I'm keeping my membership for another year. It's been really useful and to be honest she learns more on here sometimes than her zoom classes at school which sometimes seem like organised chaos. It looks like it hasn't been everyone's cup of tea looking at the reviews but for me it's been a lifesaver.
Ruth Hopkins
GBDo not trust this company I signed up for a free trial of ABC mouse through a cashback website about a month ago but thought I had cancelled it. Then today with no prior warning that my subscription was due I got a notification from Paypal that I had paid $12.99 to Age of Learning. I promptly went on the ABC mouse website and also downloaded the app hoping to find a way to cancel my subscription. Both are very basic and there seems to be no way to cancel the subscription through either route.