Fraudulent payment practice Fraudulent payment practice , stated free trial yet charged my card straight away, now hassle to get my money back Update: after I sent them email and disputed payment on PayPal, they refunded my money.do not forget to cancel pre approved payment on PayPal with them otherwise they ll take money every month

So I have had this program for a couple… So I have had this program for a couple years for my son who is now 5 years old. The program is very glitchy, and I have had to contact them many times to fix. Most of the answers are that it doesn't work well on this device, or this and that server. It is VERY tiresome. However, I had gotten my child as far as I could by myself, he was pretty advanced, and I am no teacher. I wouldn't say you get the results that they advertise on their commercials, but my son definitely has learned from it. The "Path" is the educational part and it becomes boring and like work, so I do have to force him to get through one path a day and it is like pulling teeth! I do not know of any other site that is better and soon he will start Kindergarten and will have a base to build on.

STOP NOW...Do Not Subscribe!!! I am writing this review in hopes of sparing every would be subscriber a huge headache. **If you so much as accept a free trial membership from this site, they will require a payment method to be logged with them. It is nearly impossible to cancel any subscription with them. You will be redirected/ rerouted innumerable times. I have attempted to cancel a trial offer with them and in order to do so that has to be done through the parent portal. There it gives options, which send you to other landing pages that contain more offers. You never get a confirmation that you have successfully unsubscribed. I hate these companies that rape your banking account by frustrating a consumer with rerouting. This needs to be stopped. I will be following this up with the FCC.

Violated CBI compliance - protect your card info and stay away! I was refused help unless I confirmed by payment details over instant chat! This is a CBI compliance issue and the concern had NOTHING to do with payment. I pay by the year. I was told that they could cancel my subscription without this verification but could not change the imaginary fish tank unless I compromise my payment information. Litterally makes no sense. I was told that a supervisor would be reaching out to me via email "eventually". BEWARE OF THIS COMPANY there any many other educational aps to choose from and I suggest you do.

I really do not like or dislike this… I really do not like or dislike this program. We use the apple app. I find the app is glitchy, doesn't give tickets for completed work, app says certain things aren't available. I only pay the monthly fee, because my son enjoys playing with the hamster cage and the bedroom, that he gets from collecting tickets. He occasionally will grab the iPad and do some of the educational parts. All and all he gets bored real quick with this. I guess it would be good for a parent with preschool kids or younger. I think the younger kids will like the cute songs, and the other stuff they offer. I have been a subscriber for at least a year, and in that year they have raised the cost to their monthly paying members, stating their program was worth more. Maybe it is worth it too some people, but for me I do not find enough helpful material. I wish They Would offer a section for special needs kids.....