elliot
GBReally Helpful during this time. There's so many negative reviews I thought it was only fair I give mine. When lockdown started last year I was looking for some help with any home learning for my 6 year old daughter. The site looked pretty interesting and I signed up for the free month. I think it took about £1.50 for the registration fee which I thought was OK. I've had that from other overseas online programmes / software which I've also joined with so I wasn't too worried. My daughter started to use it and I was really happy. It provided her with some essential educational topics and so after the first month I signed for the year. I paid in full with a really good promotional discount. My daughter has loved it. For the price I paid I have been more than happy for what It has gave us. Even though now my daughter is back in school a couple of days a week, we still have it here for some extra learning. She has it on the I Pad and on my Desktop. She can easily access it herself on the I Pad and quite often she shows me how well she is doing on it. They seem to keep updating it which is good as she doesn't get bored. There's lots of different things to do on it which covers all the essentials. I wouldn't say it's good enough to be the only learning platform for any child but as an extra it's been a godsend. I'm keeping my membership for another year. It's been really useful and to be honest she learns more on here sometimes than her zoom classes at school which sometimes seem like organised chaos. It looks like it hasn't been everyone's cup of tea looking at the reviews but for me it's been a lifesaver.
Melissa Cunningham
CACharged my cc $60 the first day of free trial They charged my credit card $60 the same day the 30 day free trial started. There was no notification that they were going to do this. When I emailed to dispute it, there was no apology, no justification as to why they would charge you the first day of a 30 day free trial. Also, they will charge your credit card a $1 fee a month for the subscription. It's not worth this exorbitant cost. I recommend Reading Eggs over this one any day.
Ruth Hopkins
GBDo not trust this company I signed up for a free trial of ABC mouse through a cashback website about a month ago but thought I had cancelled it. Then today with no prior warning that my subscription was due I got a notification from Paypal that I had paid $12.99 to Age of Learning. I promptly went on the ABC mouse website and also downloaded the app hoping to find a way to cancel my subscription. Both are very basic and there seems to be no way to cancel the subscription through either route.
KEB
GBBeware of ABC Mouse Beware of ABC Mouse; they tried to scam me. I signed up for a yearly subscription in 2018. I canceled the subscription in 2020 and have a cancellation confirmation email from ABC Mouse. On July 14, 2022, ABC Mouse tried to charge an expired credit card for the yearly subscription fee of 59.99. My credit card company flagged the fraudulent charge. Additionally, I contacted ABC Mouse regarding the situation at which time they tried to upsell me a different subscription. It’s billing practices are outright fraudulent.
Jazmanjef
GBReported them to the Glendale, CA BBB and got my money back *CBI compliance violation... Told me my ABCmouse service would be interrupted because my credit card was no longer valid (TRUE --because I got a new one 2 months earlier due to fraud activity). However, service was NOT interrupted, they just billed my bank account automatically behind my back. I ignored their cancellation notices because I wanted the subscription to simply 'run out'. Reported them to the Glendale, CA BBB and got my money back --- but they smugly replied that they were 'doing me a favor' and would refund. Despite the fact that it was simply 'the right thing to do', they did refund me...but they didn't like doing the right thing; it made them uncomfortable--you could tell in their BBB response.