Reported them to the Glendale, CA BBB and got my money back *CBI compliance violation... Told me my ABCmouse service would be interrupted because my credit card was no longer valid (TRUE --because I got a new one 2 months earlier due to fraud activity). However, service was NOT interrupted, they just billed my bank account automatically behind my back. I ignored their cancellation notices because I wanted the subscription to simply 'run out'. Reported them to the Glendale, CA BBB and got my money back --- but they smugly replied that they were 'doing me a favor' and would refund. Despite the fact that it was simply 'the right thing to do', they did refund me...but they didn't like doing the right thing; it made them uncomfortable--you could tell in their BBB response.

SCAM website that fraudulently charges… SCAM website that fraudulently charges credit card. We cancelled this subscription via their website through some robot chat. Later we discovered they kept billing us. When trying to contact them we discovered there is literally no way to speak to anyone, no way to file a complaint. Even after cancelling a second time they billed us again. We had to contact our credit card company and file a dispute and it turned into a giant mess. A legitimate company does not operate this way. BEWARE of this fraudulent company.

Fraudulent payment practice Fraudulent payment practice , stated free trial yet charged my card straight away, now hassle to get my money back Update: after I sent them email and disputed payment on PayPal, they refunded my money.do not forget to cancel pre approved payment on PayPal with them otherwise they ll take money every month

I really do not like or dislike this… I really do not like or dislike this program. We use the apple app. I find the app is glitchy, doesn't give tickets for completed work, app says certain things aren't available. I only pay the monthly fee, because my son enjoys playing with the hamster cage and the bedroom, that he gets from collecting tickets. He occasionally will grab the iPad and do some of the educational parts. All and all he gets bored real quick with this. I guess it would be good for a parent with preschool kids or younger. I think the younger kids will like the cute songs, and the other stuff they offer. I have been a subscriber for at least a year, and in that year they have raised the cost to their monthly paying members, stating their program was worth more. Maybe it is worth it too some people, but for me I do not find enough helpful material. I wish They Would offer a section for special needs kids.....

My 4 year old loves this app My 4 year old loves this app! My only complaint is when he clicks on the globe the only country it allows him to learn is the United States. We live in Canada it would be nice if they had more of the world available than just one country.