Tiara
GBViolated CBI compliance - protect your card info and stay away! I was refused help unless I confirmed by payment details over instant chat! This is a CBI compliance issue and the concern had NOTHING to do with payment. I pay by the year. I was told that they could cancel my subscription without this verification but could not change the imaginary fish tank unless I compromise my payment information. Litterally makes no sense. I was told that a supervisor would be reaching out to me via email "eventually". BEWARE OF THIS COMPANY there any many other educational aps to choose from and I suggest you do.
Claire Fortune
IEThis is a US based product This is a US based product, with no option to choose UK language settings..... Zee instead of the letter zed, diapers instead of nappies, trucks instead of lorries, sidewalk instead of pavement! This really is s US product, designed for children in the US, and as such it should not e marketed in the UK, specially as there is no setting for UK/British English. Avoid.
elliot
GBReally Helpful during this time. There's so many negative reviews I thought it was only fair I give mine. When lockdown started last year I was looking for some help with any home learning for my 6 year old daughter. The site looked pretty interesting and I signed up for the free month. I think it took about £1.50 for the registration fee which I thought was OK. I've had that from other overseas online programmes / software which I've also joined with so I wasn't too worried. My daughter started to use it and I was really happy. It provided her with some essential educational topics and so after the first month I signed for the year. I paid in full with a really good promotional discount. My daughter has loved it. For the price I paid I have been more than happy for what It has gave us. Even though now my daughter is back in school a couple of days a week, we still have it here for some extra learning. She has it on the I Pad and on my Desktop. She can easily access it herself on the I Pad and quite often she shows me how well she is doing on it. They seem to keep updating it which is good as she doesn't get bored. There's lots of different things to do on it which covers all the essentials. I wouldn't say it's good enough to be the only learning platform for any child but as an extra it's been a godsend. I'm keeping my membership for another year. It's been really useful and to be honest she learns more on here sometimes than her zoom classes at school which sometimes seem like organised chaos. It looks like it hasn't been everyone's cup of tea looking at the reviews but for me it's been a lifesaver.
KEB
GBBeware of ABC Mouse Beware of ABC Mouse; they tried to scam me. I signed up for a yearly subscription in 2018. I canceled the subscription in 2020 and have a cancellation confirmation email from ABC Mouse. On July 14, 2022, ABC Mouse tried to charge an expired credit card for the yearly subscription fee of 59.99. My credit card company flagged the fraudulent charge. Additionally, I contacted ABC Mouse regarding the situation at which time they tried to upsell me a different subscription. It’s billing practices are outright fraudulent.
Jessika Swartzlander
GBSo I have had this program for a couple… So I have had this program for a couple years for my son who is now 5 years old. The program is very glitchy, and I have had to contact them many times to fix. Most of the answers are that it doesn't work well on this device, or this and that server. It is VERY tiresome. However, I had gotten my child as far as I could by myself, he was pretty advanced, and I am no teacher. I wouldn't say you get the results that they advertise on their commercials, but my son definitely has learned from it. The "Path" is the educational part and it becomes boring and like work, so I do have to force him to get through one path a day and it is like pulling teeth! I do not know of any other site that is better and soon he will start Kindergarten and will have a base to build on.