Reported them to the Glendale, CA BBB and got my money back *CBI compliance violation... Told me my ABCmouse service would be interrupted because my credit card was no longer valid (TRUE --because I got a new one 2 months earlier due to fraud activity). However, service was NOT interrupted, they just billed my bank account automatically behind my back. I ignored their cancellation notices because I wanted the subscription to simply 'run out'. Reported them to the Glendale, CA BBB and got my money back --- but they smugly replied that they were 'doing me a favor' and would refund. Despite the fact that it was simply 'the right thing to do', they did refund me...but they didn't like doing the right thing; it made them uncomfortable--you could tell in their BBB response.

Teaches evolution as fact (during the reading lessons!) Website is slow. And after six months of a subscription, I feel it did not help my child learn how to read. Plus it teaches evolution as a fact to young children, and the parent does not get to pick the lessons or order of lessons or even the subject of the lessons. When I have set up a reading lesson and walked away, when I get back the lesson is unrelated to learning how to read and rather it is a coloring page or another time wasting/non-learning activity. Or the lesson has turned into a book that is going on about evolution and the age of the earth when I have set up the program to just teach letter sounds. There is almost no parent control unless you are literally sitting next to your child. If I want my child to learn sight words, I can search "sight words" in the search box and choose a sight word lesson. But then that lesson is literally only 60 seconds long and I have to immediately choose another lesson. I can't just set up the program to keep working through sight word activities. Most of the time, the program is just songs and coloring activities. I have had much better success (with a child learning how to read) with another program I used for my older child, but because of the ABC mouse advertising, I tried this one thinking it would be competitive, but that hasn't been the case.

I really do not like or dislike this… I really do not like or dislike this program. We use the apple app. I find the app is glitchy, doesn't give tickets for completed work, app says certain things aren't available. I only pay the monthly fee, because my son enjoys playing with the hamster cage and the bedroom, that he gets from collecting tickets. He occasionally will grab the iPad and do some of the educational parts. All and all he gets bored real quick with this. I guess it would be good for a parent with preschool kids or younger. I think the younger kids will like the cute songs, and the other stuff they offer. I have been a subscriber for at least a year, and in that year they have raised the cost to their monthly paying members, stating their program was worth more. Maybe it is worth it too some people, but for me I do not find enough helpful material. I wish They Would offer a section for special needs kids.....

Beware of ABC Mouse Beware of ABC Mouse; they tried to scam me. I signed up for a yearly subscription in 2018. I canceled the subscription in 2020 and have a cancellation confirmation email from ABC Mouse. On July 14, 2022, ABC Mouse tried to charge an expired credit card for the yearly subscription fee of 59.99. My credit card company flagged the fraudulent charge. Additionally, I contacted ABC Mouse regarding the situation at which time they tried to upsell me a different subscription. It’s billing practices are outright fraudulent.

Do not trust this company I signed up for a free trial of ABC mouse through a cashback website about a month ago but thought I had cancelled it. Then today with no prior warning that my subscription was due I got a notification from Paypal that I had paid $12.99 to Age of Learning. I promptly went on the ABC mouse website and also downloaded the app hoping to find a way to cancel my subscription. Both are very basic and there seems to be no way to cancel the subscription through either route.