Violated CBI compliance - protect your card info and stay away! I was refused help unless I confirmed by payment details over instant chat! This is a CBI compliance issue and the concern had NOTHING to do with payment. I pay by the year. I was told that they could cancel my subscription without this verification but could not change the imaginary fish tank unless I compromise my payment information. Litterally makes no sense. I was told that a supervisor would be reaching out to me via email "eventually". BEWARE OF THIS COMPANY there any many other educational aps to choose from and I suggest you do.

The worst learning website in the… The worst learning website in the world,if there have ZERO Feedback,then I would put of them,besides they use naive people selling any fake subscriptions and taking money from their bank accounts.Avoid this fake online platform.

Charged my cc $60 the first day of free trial They charged my credit card $60 the same day the 30 day free trial started. There was no notification that they were going to do this. When I emailed to dispute it, there was no apology, no justification as to why they would charge you the first day of a 30 day free trial. Also, they will charge your credit card a $1 fee a month for the subscription. It's not worth this exorbitant cost. I recommend Reading Eggs over this one any day.

Reported them to the Glendale, CA BBB and got my money back *CBI compliance violation... Told me my ABCmouse service would be interrupted because my credit card was no longer valid (TRUE --because I got a new one 2 months earlier due to fraud activity). However, service was NOT interrupted, they just billed my bank account automatically behind my back. I ignored their cancellation notices because I wanted the subscription to simply 'run out'. Reported them to the Glendale, CA BBB and got my money back --- but they smugly replied that they were 'doing me a favor' and would refund. Despite the fact that it was simply 'the right thing to do', they did refund me...but they didn't like doing the right thing; it made them uncomfortable--you could tell in their BBB response.

Marketed for young children, but clunky interface We took up a trial for our 3.5 year old son, and the interface for this on the iPad is awful. This clearly hasn't been designed for a good iPad experience, simply linking out to their website. Interface is unclear for younger children. Also, marketing in the UK, this is a US based product, with no option of choosing UK language settings. This will cause confusion for younger children. It seems like some of the basics have been missed off here.