Claire Fortune
IEThis is a US based product This is a US based product, with no option to choose UK language settings..... Zee instead of the letter zed, diapers instead of nappies, trucks instead of lorries, sidewalk instead of pavement! This really is s US product, designed for children in the US, and as such it should not e marketed in the UK, specially as there is no setting for UK/British English. Avoid.
Chris Moss
GBMarketed for young children, but clunky interface We took up a trial for our 3.5 year old son, and the interface for this on the iPad is awful. This clearly hasn't been designed for a good iPad experience, simply linking out to their website. Interface is unclear for younger children. Also, marketing in the UK, this is a US based product, with no option of choosing UK language settings. This will cause confusion for younger children. It seems like some of the basics have been missed off here.
Naomi Dayle
CAMy 4 year old loves this app My 4 year old loves this app! My only complaint is when he clicks on the globe the only country it allows him to learn is the United States. We live in Canada it would be nice if they had more of the world available than just one country.
Melissa Cunningham
CACharged my cc $60 the first day of free trial They charged my credit card $60 the same day the 30 day free trial started. There was no notification that they were going to do this. When I emailed to dispute it, there was no apology, no justification as to why they would charge you the first day of a 30 day free trial. Also, they will charge your credit card a $1 fee a month for the subscription. It's not worth this exorbitant cost. I recommend Reading Eggs over this one any day.
Jazmanjef
GBReported them to the Glendale, CA BBB and got my money back *CBI compliance violation... Told me my ABCmouse service would be interrupted because my credit card was no longer valid (TRUE --because I got a new one 2 months earlier due to fraud activity). However, service was NOT interrupted, they just billed my bank account automatically behind my back. I ignored their cancellation notices because I wanted the subscription to simply 'run out'. Reported them to the Glendale, CA BBB and got my money back --- but they smugly replied that they were 'doing me a favor' and would refund. Despite the fact that it was simply 'the right thing to do', they did refund me...but they didn't like doing the right thing; it made them uncomfortable--you could tell in their BBB response.