Violated CBI compliance - protect your card info and stay away! I was refused help unless I confirmed by payment details over instant chat! This is a CBI compliance issue and the concern had NOTHING to do with payment. I pay by the year. I was told that they could cancel my subscription without this verification but could not change the imaginary fish tank unless I compromise my payment information. Litterally makes no sense. I was told that a supervisor would be reaching out to me via email "eventually". BEWARE OF THIS COMPANY there any many other educational aps to choose from and I suggest you do.

SCAM website that fraudulently charges… SCAM website that fraudulently charges credit card. We cancelled this subscription via their website through some robot chat. Later we discovered they kept billing us. When trying to contact them we discovered there is literally no way to speak to anyone, no way to file a complaint. Even after cancelling a second time they billed us again. We had to contact our credit card company and file a dispute and it turned into a giant mess. A legitimate company does not operate this way. BEWARE of this fraudulent company.

Beware of abcmouse scam I got an annual subscription of abcmouse in Feb 2024. I tried to download the app in March 2024 and the available app on the playstore is abcmouse reimagined. I downloaded that and when I signed in, I got a message that my subscription was for abcmouse early learning not abcmouse reimagined. I have contacted their customer support and was told to use it online at abcmouse.com -.this is untrue as it does not work online. You need the app to use the program I have been charged for the annual subscription and the app I paid for has been pulled off the playstore. The customer rep said I needed a new subscription to use abcmouse reimagined. What about what I paid for?I want a refund!!!

STOP NOW...Do Not Subscribe!!! I am writing this review in hopes of sparing every would be subscriber a huge headache. **If you so much as accept a free trial membership from this site, they will require a payment method to be logged with them. It is nearly impossible to cancel any subscription with them. You will be redirected/ rerouted innumerable times. I have attempted to cancel a trial offer with them and in order to do so that has to be done through the parent portal. There it gives options, which send you to other landing pages that contain more offers. You never get a confirmation that you have successfully unsubscribed. I hate these companies that rape your banking account by frustrating a consumer with rerouting. This needs to be stopped. I will be following this up with the FCC.

Do not trust this company I signed up for a free trial of ABC mouse through a cashback website about a month ago but thought I had cancelled it. Then today with no prior warning that my subscription was due I got a notification from Paypal that I had paid $12.99 to Age of Learning. I promptly went on the ABC mouse website and also downloaded the app hoping to find a way to cancel my subscription. Both are very basic and there seems to be no way to cancel the subscription through either route.