Marketed for young children, but clunky interface We took up a trial for our 3.5 year old son, and the interface for this on the iPad is awful. This clearly hasn't been designed for a good iPad experience, simply linking out to their website. Interface is unclear for younger children. Also, marketing in the UK, this is a US based product, with no option of choosing UK language settings. This will cause confusion for younger children. It seems like some of the basics have been missed off here.

wwww trying to lure in BLACK community… wwww trying to lure in BLACK community with your silly advertising on front covers looool they own learning academy aswell. I'm not racist but white people only wanna put black people on there products to lure them in . 😒 don't act like your trying to be diverse this worlds done for. and stop getting my review removed this is my opinion ?

Reported them to the Glendale, CA BBB and got my money back *CBI compliance violation... Told me my ABCmouse service would be interrupted because my credit card was no longer valid (TRUE --because I got a new one 2 months earlier due to fraud activity). However, service was NOT interrupted, they just billed my bank account automatically behind my back. I ignored their cancellation notices because I wanted the subscription to simply 'run out'. Reported them to the Glendale, CA BBB and got my money back --- but they smugly replied that they were 'doing me a favor' and would refund. Despite the fact that it was simply 'the right thing to do', they did refund me...but they didn't like doing the right thing; it made them uncomfortable--you could tell in their BBB response.

Violated CBI compliance - protect your card info and stay away! I was refused help unless I confirmed by payment details over instant chat! This is a CBI compliance issue and the concern had NOTHING to do with payment. I pay by the year. I was told that they could cancel my subscription without this verification but could not change the imaginary fish tank unless I compromise my payment information. Litterally makes no sense. I was told that a supervisor would be reaching out to me via email "eventually". BEWARE OF THIS COMPANY there any many other educational aps to choose from and I suggest you do.

Doesn’t work on IPad Mini 3 We bought this to use on an iPad Mini 3 that their website explicitly states it will work with. When we couldn’t get it to load I contacted technical support who told me I need an IOS update that isn’t supported for the iPad Mini 3. I asked for a refund and they just quoted terms and conditions that they don’t give refunds. Eventually they gave me 50% back and 6 months of “complimentary” access that I can’t use. Beware - their website contains information on where you can use their software and it is not accurate.