Do not trust this company I signed up for a free trial of ABC mouse through a cashback website about a month ago but thought I had cancelled it. Then today with no prior warning that my subscription was due I got a notification from Paypal that I had paid $12.99 to Age of Learning. I promptly went on the ABC mouse website and also downloaded the app hoping to find a way to cancel my subscription. Both are very basic and there seems to be no way to cancel the subscription through either route.

I really do not like or dislike this… I really do not like or dislike this program. We use the apple app. I find the app is glitchy, doesn't give tickets for completed work, app says certain things aren't available. I only pay the monthly fee, because my son enjoys playing with the hamster cage and the bedroom, that he gets from collecting tickets. He occasionally will grab the iPad and do some of the educational parts. All and all he gets bored real quick with this. I guess it would be good for a parent with preschool kids or younger. I think the younger kids will like the cute songs, and the other stuff they offer. I have been a subscriber for at least a year, and in that year they have raised the cost to their monthly paying members, stating their program was worth more. Maybe it is worth it too some people, but for me I do not find enough helpful material. I wish They Would offer a section for special needs kids.....

Beware of abcmouse scam I got an annual subscription of abcmouse in Feb 2024. I tried to download the app in March 2024 and the available app on the playstore is abcmouse reimagined. I downloaded that and when I signed in, I got a message that my subscription was for abcmouse early learning not abcmouse reimagined. I have contacted their customer support and was told to use it online at abcmouse.com -.this is untrue as it does not work online. You need the app to use the program I have been charged for the annual subscription and the app I paid for has been pulled off the playstore. The customer rep said I needed a new subscription to use abcmouse reimagined. What about what I paid for?I want a refund!!!

Violated CBI compliance - protect your card info and stay away! I was refused help unless I confirmed by payment details over instant chat! This is a CBI compliance issue and the concern had NOTHING to do with payment. I pay by the year. I was told that they could cancel my subscription without this verification but could not change the imaginary fish tank unless I compromise my payment information. Litterally makes no sense. I was told that a supervisor would be reaching out to me via email "eventually". BEWARE OF THIS COMPANY there any many other educational aps to choose from and I suggest you do.

This is a US based product This is a US based product, with no option to choose UK language settings..... Zee instead of the letter zed, diapers instead of nappies, trucks instead of lorries, sidewalk instead of pavement! This really is s US product, designed for children in the US, and as such it should not e marketed in the UK, specially as there is no setting for UK/British English. Avoid.