Ruth Hopkins
GBDo not trust this company I signed up for a free trial of ABC mouse through a cashback website about a month ago but thought I had cancelled it. Then today with no prior warning that my subscription was due I got a notification from Paypal that I had paid $12.99 to Age of Learning. I promptly went on the ABC mouse website and also downloaded the app hoping to find a way to cancel my subscription. Both are very basic and there seems to be no way to cancel the subscription through either route.
Marin Kosev
GBThe worst learning website in the… The worst learning website in the world,if there have ZERO Feedback,then I would put of them,besides they use naive people selling any fake subscriptions and taking money from their bank accounts.Avoid this fake online platform.
Michael Darby
GBSTOP NOW...Do Not Subscribe!!! I am writing this review in hopes of sparing every would be subscriber a huge headache. **If you so much as accept a free trial membership from this site, they will require a payment method to be logged with them. It is nearly impossible to cancel any subscription with them. You will be redirected/ rerouted innumerable times. I have attempted to cancel a trial offer with them and in order to do so that has to be done through the parent portal. There it gives options, which send you to other landing pages that contain more offers. You never get a confirmation that you have successfully unsubscribed. I hate these companies that rape your banking account by frustrating a consumer with rerouting. This needs to be stopped. I will be following this up with the FCC.
Chris Moss
GBMarketed for young children, but clunky interface We took up a trial for our 3.5 year old son, and the interface for this on the iPad is awful. This clearly hasn't been designed for a good iPad experience, simply linking out to their website. Interface is unclear for younger children. Also, marketing in the UK, this is a US based product, with no option of choosing UK language settings. This will cause confusion for younger children. It seems like some of the basics have been missed off here.
Tiara
GBViolated CBI compliance - protect your card info and stay away! I was refused help unless I confirmed by payment details over instant chat! This is a CBI compliance issue and the concern had NOTHING to do with payment. I pay by the year. I was told that they could cancel my subscription without this verification but could not change the imaginary fish tank unless I compromise my payment information. Litterally makes no sense. I was told that a supervisor would be reaching out to me via email "eventually". BEWARE OF THIS COMPANY there any many other educational aps to choose from and I suggest you do.