Fraudulent payment practice Fraudulent payment practice , stated free trial yet charged my card straight away, now hassle to get my money back Update: after I sent them email and disputed payment on PayPal, they refunded my money.do not forget to cancel pre approved payment on PayPal with them otherwise they ll take money every month

Violated CBI compliance - protect your card info and stay away! I was refused help unless I confirmed by payment details over instant chat! This is a CBI compliance issue and the concern had NOTHING to do with payment. I pay by the year. I was told that they could cancel my subscription without this verification but could not change the imaginary fish tank unless I compromise my payment information. Litterally makes no sense. I was told that a supervisor would be reaching out to me via email "eventually". BEWARE OF THIS COMPANY there any many other educational aps to choose from and I suggest you do.

Beware of ABC Mouse Beware of ABC Mouse; they tried to scam me. I signed up for a yearly subscription in 2018. I canceled the subscription in 2020 and have a cancellation confirmation email from ABC Mouse. On July 14, 2022, ABC Mouse tried to charge an expired credit card for the yearly subscription fee of 59.99. My credit card company flagged the fraudulent charge. Additionally, I contacted ABC Mouse regarding the situation at which time they tried to upsell me a different subscription. It’s billing practices are outright fraudulent.

This is a US based product This is a US based product, with no option to choose UK language settings..... Zee instead of the letter zed, diapers instead of nappies, trucks instead of lorries, sidewalk instead of pavement! This really is s US product, designed for children in the US, and as such it should not e marketed in the UK, specially as there is no setting for UK/British English. Avoid.

My 4 year old loves this app My 4 year old loves this app! My only complaint is when he clicks on the globe the only country it allows him to learn is the United States. We live in Canada it would be nice if they had more of the world available than just one country.