Beware of abcmouse scam I got an annual subscription of abcmouse in Feb 2024. I tried to download the app in March 2024 and the available app on the playstore is abcmouse reimagined. I downloaded that and when I signed in, I got a message that my subscription was for abcmouse early learning not abcmouse reimagined. I have contacted their customer support and was told to use it online at abcmouse.com -.this is untrue as it does not work online. You need the app to use the program I have been charged for the annual subscription and the app I paid for has been pulled off the playstore. The customer rep said I needed a new subscription to use abcmouse reimagined. What about what I paid for?I want a refund!!!

Fraudulent payment practice Fraudulent payment practice , stated free trial yet charged my card straight away, now hassle to get my money back Update: after I sent them email and disputed payment on PayPal, they refunded my money.do not forget to cancel pre approved payment on PayPal with them otherwise they ll take money every month

Reported them to the Glendale, CA BBB and got my money back *CBI compliance violation... Told me my ABCmouse service would be interrupted because my credit card was no longer valid (TRUE --because I got a new one 2 months earlier due to fraud activity). However, service was NOT interrupted, they just billed my bank account automatically behind my back. I ignored their cancellation notices because I wanted the subscription to simply 'run out'. Reported them to the Glendale, CA BBB and got my money back --- but they smugly replied that they were 'doing me a favor' and would refund. Despite the fact that it was simply 'the right thing to do', they did refund me...but they didn't like doing the right thing; it made them uncomfortable--you could tell in their BBB response.

So I have had this program for a couple… So I have had this program for a couple years for my son who is now 5 years old. The program is very glitchy, and I have had to contact them many times to fix. Most of the answers are that it doesn't work well on this device, or this and that server. It is VERY tiresome. However, I had gotten my child as far as I could by myself, he was pretty advanced, and I am no teacher. I wouldn't say you get the results that they advertise on their commercials, but my son definitely has learned from it. The "Path" is the educational part and it becomes boring and like work, so I do have to force him to get through one path a day and it is like pulling teeth! I do not know of any other site that is better and soon he will start Kindergarten and will have a base to build on.

This is a US based product This is a US based product, with no option to choose UK language settings..... Zee instead of the letter zed, diapers instead of nappies, trucks instead of lorries, sidewalk instead of pavement! This really is s US product, designed for children in the US, and as such it should not e marketed in the UK, specially as there is no setting for UK/British English. Avoid.