Ronald Allen
GBAbc mouse is garbage for mobile apps in the DC area. Downloaded this garbage because it is suppose to be free for educators. Downloaded it fine to my iPad however the program wouldn’t run. None of the 8 Apps in the abc mouse bundle responded. How in the world do you create a a program that isn’t accessible via mobile devices. We live in a mobile accessible world. For whatever the excuse abc mouse has for their apps not working will not really matter. I’m never using it again. That goes for home or work. Signed pissed off educator whose time you wasted.
Jazmanjef
GBReported them to the Glendale, CA BBB and got my money back *CBI compliance violation... Told me my ABCmouse service would be interrupted because my credit card was no longer valid (TRUE --because I got a new one 2 months earlier due to fraud activity). However, service was NOT interrupted, they just billed my bank account automatically behind my back. I ignored their cancellation notices because I wanted the subscription to simply 'run out'. Reported them to the Glendale, CA BBB and got my money back --- but they smugly replied that they were 'doing me a favor' and would refund. Despite the fact that it was simply 'the right thing to do', they did refund me...but they didn't like doing the right thing; it made them uncomfortable--you could tell in their BBB response.
Jessika Swartzlander
GBSo I have had this program for a couple… So I have had this program for a couple years for my son who is now 5 years old. The program is very glitchy, and I have had to contact them many times to fix. Most of the answers are that it doesn't work well on this device, or this and that server. It is VERY tiresome. However, I had gotten my child as far as I could by myself, he was pretty advanced, and I am no teacher. I wouldn't say you get the results that they advertise on their commercials, but my son definitely has learned from it. The "Path" is the educational part and it becomes boring and like work, so I do have to force him to get through one path a day and it is like pulling teeth! I do not know of any other site that is better and soon he will start Kindergarten and will have a base to build on.
Michael Darby
GBSTOP NOW...Do Not Subscribe!!! I am writing this review in hopes of sparing every would be subscriber a huge headache. **If you so much as accept a free trial membership from this site, they will require a payment method to be logged with them. It is nearly impossible to cancel any subscription with them. You will be redirected/ rerouted innumerable times. I have attempted to cancel a trial offer with them and in order to do so that has to be done through the parent portal. There it gives options, which send you to other landing pages that contain more offers. You never get a confirmation that you have successfully unsubscribed. I hate these companies that rape your banking account by frustrating a consumer with rerouting. This needs to be stopped. I will be following this up with the FCC.
Chris Moss
GBMarketed for young children, but clunky interface We took up a trial for our 3.5 year old son, and the interface for this on the iPad is awful. This clearly hasn't been designed for a good iPad experience, simply linking out to their website. Interface is unclear for younger children. Also, marketing in the UK, this is a US based product, with no option of choosing UK language settings. This will cause confusion for younger children. It seems like some of the basics have been missed off here.