TolaO
CABeware of abcmouse scam I got an annual subscription of abcmouse in Feb 2024. I tried to download the app in March 2024 and the available app on the playstore is abcmouse reimagined. I downloaded that and when I signed in, I got a message that my subscription was for abcmouse early learning not abcmouse reimagined. I have contacted their customer support and was told to use it online at abcmouse.com -.this is untrue as it does not work online. You need the app to use the program I have been charged for the annual subscription and the app I paid for has been pulled off the playstore. The customer rep said I needed a new subscription to use abcmouse reimagined. What about what I paid for?I want a refund!!!
Tiara
GBViolated CBI compliance - protect your card info and stay away! I was refused help unless I confirmed by payment details over instant chat! This is a CBI compliance issue and the concern had NOTHING to do with payment. I pay by the year. I was told that they could cancel my subscription without this verification but could not change the imaginary fish tank unless I compromise my payment information. Litterally makes no sense. I was told that a supervisor would be reaching out to me via email "eventually". BEWARE OF THIS COMPANY there any many other educational aps to choose from and I suggest you do.
Naomi Dayle
CAMy 4 year old loves this app My 4 year old loves this app! My only complaint is when he clicks on the globe the only country it allows him to learn is the United States. We live in Canada it would be nice if they had more of the world available than just one country.
Marin Kosev
GBThe worst learning website in the… The worst learning website in the world,if there have ZERO Feedback,then I would put of them,besides they use naive people selling any fake subscriptions and taking money from their bank accounts.Avoid this fake online platform.
Dann
GBFraudulent payment practice Fraudulent payment practice , stated free trial yet charged my card straight away, now hassle to get my money back Update: after I sent them email and disputed payment on PayPal, they refunded my money.do not forget to cancel pre approved payment on PayPal with them otherwise they ll take money every month