Michel Vervoort
BEWe have ordered exams for 2 of our cats… We have ordered exams for 2 of our cats (from Belgium) and everything went very well. I mean, answers to questions wrt. the procedure came fast. And the results were available after 2 weeks. So great lab I think. For the swabs we used FedEx to deliver (arrived after 2 days).
Kristy
CAGreat company I always get my results in a timely manner. It's much easier for me now to mail within Canada. I lost a kitten after ordering and was offered an in-house credit for another time which I really appreciate.
customer
GBFrom the time they received the swabs From the time they received the swabs, it took 18 business days to receive the results. On their web site, it states up to 14 business days for results. On day 16, I called for an update and I was told they would send me email that afternoon with an update, I did not receive an email.
Nathan & Kosmo Coon Decor
GBGreat customer service Great customer service. I had an issue with the birthdays of my cats getting entered wrong and it was corrected and I haven't had an issue since so thank you. As a breeder people say to use Wisdom Panel and even though they are good, I like the layout of CatScan better. I do know they offer one more test for the MDR1 gene, which is nice to know for peace of mind. So it would be nice if that could get added to Mycatscan results.
Brooke Babin
GBWith a science background I found the… With a science background I found the results to be more encompassing than optimal selection. They list phenotype with the associated nomenclature in the results. I will be using again.