Alice Stephanie Akbar
GBSTAY AWAY! STAY AWAY!! Product is made of flimsy materials and it’s very dangerous and could collapse or fall on your babies. Their reviews on their website are altered to only reflect positive but they removed all the negative. I found their Etsy account after ordering and saw REAL reviews. (See photos for honest reviews on their flimsy children’s furniture) Placed an order and saw reviews and was terrified. Messaged them 6 minutes after the order was placed to cancel it. They responded 6 minutes later trying to get me not to cancel. I responded asking for a refund, they completely ignored me after that when they initially responded right away. I sent over 5 emails. I called my credit card company now, they will be doing an investigation and charge this company back. Very shady company who is trying to keep my money instead of cancelling and refunding my order! Do not make the mistake I made and save yourself a call to your credit card company.
KC
GBCan’t get a hold of customer support I ordered this a month ago, had express shipping (3-6 days) but haven’t received item. Got an email to review the item that hasn’t arrived which concerned me. Also the last update on the tracking was from over 2 weeks ago. I emailed support TWICE & haven’t gotten a response. I just want to make sure the item is actually on the way but it’s been impossible to get a response from anyone so writing this hoping it will help.
Déborah
FRGreat experience Really happy with my purchase I did on etsy. I purchased a nursery wall mount bookshelf. The delivery was fast and the shelf was easy to build I highly recommend!
Etsuko Leton
GBAlthough the package was slightly… Although the package was slightly delayed do to International shipping, the item still arrived before the time I needed to Present it as a gift. Customer service is extremely easy to work with and helpful, Customer service had great communication and was a delight to work with. Great Customizable product. We will purchase again in the future for sure.
Ali Criss
GBItem Not delivered scam Ordered item to be delivered nov 7 on Etsy. Item was never delivered and never tracked in ups. They would not offer a refund only a discount on future purchase. They said their factory in Ukraine was destroyed but still have the crappy ethics to be publishing fast shipping for Christmas even though customer items ordered in October still haven’t been delivered. As far as I’m Concerned this is a scam