I never received the item I ordered I never received the item I ordered

This puzzle was ordered for my…grandson, Rylan This puzzle was ordered for my grandson, Rylan’s Baptism. Even though he is only four months old, I know that he will grow into it. Since his parents are avid hikers, campers and outdoor people, he will learn all about outdoor animals and can look forward to enjoying and appreciating all that the great outdoors offers! Thank you for offering an adventure in a puzzle. Catherine Mulqueen

Beautiful and perfect gift for the little one This was a great holiday gift for the little one in the family. Bold colors and great craftsmanship! Shipping was a little delayed but that was due to holiday schedules and customs, otherwise it arrived intact and beautifully crafted. Will definitely order from this shop again!

Child Universe Wooden Name Puzzles I really like the Child Universe wooden name puzzles. They are great, beautiful learning toys for infants/toddlers. This is the third puzzle I order from them, and although there was a misunderstanding with this last order, the Child Universe customer support team was quick to respond and able to send me the correct puzzle.

Terrible and dishonest I had to pay expensive custom fees (12 euros) when the package arrived in France though I had already paid shipping costs on the website. Of course, Childuniverse never said anything about such a fee when I purchased the item on their website and never answered to my email afterwards. I feel completely robbed.