Child Universe

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3.35
Based on 20 Reviews

5

55.00%

4

5.00%

3

0.00%

2

0.00%

1

40.00%
About Child Universe

Today, we aim to create a whole universe of unique products for kids. We craft wooden toys for kids, Montessori furniture, and décor pieces that promote independence, motivate, and shape the minds of their owners. Despite the ongoing war, we continue to work and grow together. We have a deep-rooted passion for what we do that keeps us sane, inspired, and strong to combat the challenges ahead

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Taylor Augustyn
GB

Poor customer service Poor customer service, took days to get back to me. When they finally did, told me it was going to take up to 17 business days to get my order when online and my order receipt it says 7-10. Then when I asked them to just simply cancel my order and refund me, they kept pushing me to try and keep it when I said multiple times I wanted a refund.

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Alice Stephanie Akbar
GB

STAY AWAY! STAY AWAY!! Product is made of flimsy materials and it’s very dangerous and could collapse or fall on your babies. Their reviews on their website are altered to only reflect positive but they removed all the negative. I found their Etsy account after ordering and saw REAL reviews. (See photos for honest reviews on their flimsy children’s furniture) Placed an order and saw reviews and was terrified. Messaged them 6 minutes after the order was placed to cancel it. They responded 6 minutes later trying to get me not to cancel. I responded asking for a refund, they completely ignored me after that when they initially responded right away. I sent over 5 emails. I called my credit card company now, they will be doing an investigation and charge this company back. Very shady company who is trying to keep my money instead of cancelling and refunding my order! Do not make the mistake I made and save yourself a call to your credit card company.

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Samantha Sculthorpe
GB

Great quality Their customer service is very polite and friendly. They helped me understand their shipping and delivery process when I was wondering where my order was. I purchased two shelves for my newborns nursery and they are perfect. Worth every penny!

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JUNO Urey- McKenny
GB

I found many choices for gifts in my… I found many choices for gifts in my price range. If I had a question Anastasia got back to me by email with answer.

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Alexandra
GB

Beautiful sign! I ordered a carved sign/puzzle of my nephew's name for his first birthday. The package arrived just in time, the item was beautifully gift-wrapped, and the item was really high quality and well made! I appreciate that you don't charge extra for long names. Thanks for helping me give a great gift!

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