Y Bell
GBNetwork Rail Tree Felling Network Rail have felled a number of trees alongside the rail embankment in SE12 over the Easter holidays, despite it being nesting season and other animals producing young, such as fox cubs. Neighbours were not informed about the tree felling, only a notice of essential works to secure the embankment. I believe that Network Rail have a commitment to 'managing lineside as an asset, improving communication with nearby communities and leading cultural change within Network Rail around valuing nature and the environment'. According to Network Rail's response to the Varley report, there is 'a suite of template notification letters and leaflets to ensure that lineside neighbours and stakeholders are kept updated both before and after work takes place to manage vegetation on the railway. Examples of best practice communication ... have been produced.' These may well have been 'shared with the route teams [to] set a clear and consistent standard for vegetation management communications' but they certainly haven't been employed here. Not only were there bats, foxes, birds and other wildlife living in and around these trees, but the view from several houses on the street now goes straight through to the depot, which will be to the serious detriment of residents' wellbeing. I can't imagine the mindset that would deem it appropriate to undertake this kind of work without any consultation or at the very least notification of such an extreme step. A number of neighbours have complained to the Network Rail executive, including the Biodiversity Manager and PR Manager, we were informed the trees were either dead or dying, yet photos taken at the time show healthy trees being felled. We have also contacted our local MP and Councillor. Trees are still being felled this week and we are yet to get a satisfactory answer as to how this devasting damage to this rich habitat will be offset. Ironically Lewisham Council are proposing to make this a nature trail. NOT GOOD ENOUGH!
Heather
GBUnfortunately one of our students threw… Unfortunately one of our students threw a bag of shopping over a bridge in south wigston today, rang Network Rail, not expecting any help , but a very helpful, polite man said he would see what he could do. Not only did he get someone to retrieve the bag but delivered it back to our school by another lovely helpful man. A huge thank you for amazing service .
Andy Volvo
GBDisabled Harassement Disabled Harassement. This company have over the last 3 years bullied and harrassed my vunerable extremely ill disabled mother. They are experts in bullying an elderly lady and have absolutely no morals to speak of. If you write to them and have the evidence to show, it is ignored so they do not have to address their behaviour.
sean HAIGH
GBI wish I could 0 stars I wish I could 0 stars. Despite many complaints about Contractors working for Network Rail at Tulloch Station in Scotland including HGVs blocking access to resident homes, dangerous driving and large amounts of litter being left, nobody ever came back with a solution. Lots of half hearted apologies but the same issues just keep occurring. Now our tarmac access lane is subsiding to due to weight and volume of contractor's vehicles and Network Rail don't care-- that is until one of their vehicles get stuck or damaged!!!!!
Customer
GBMore interested in religion than good rail service? Observed Islamic religious messages displayed on the Departures board at Kings Cross station yesterday. Network Rail should be more concerned with providing a good train service instead of promoting or celebrating religion. And BTW over many years I have never seen any Christian or Hindu messages displayed there. Meanwhile, rail service has been deteriorating over the past few years.