Through my insurance I signed up through my insurance and have used the program for over nine months. I received a scale about a week after signup and a fit bit about 8 weeks later. Tech support has been responsive when I’ve had questions. I was able to eventually join the Facebook group. The only con is the meal tracker. It’s stressful to use, not intuitive, nor does it have a scanner. Lark sent me all kinds of ideas for using the tracker but they were things I had already tried. For example, it is impossible to log things dairy free cream cheese (I’ve tried every way possible and it always comes out as some kind of cream when I look at how Lark counted it.) It is the most time consuming meal tracker I’ve ever used to the point that I just don’t track anymore. Other users report resorting to other tracker apps. If you eat nothing but simple foods and don’t eat out or cook meals with more than five ingredients, I guess it might be fine. 4 stars because it’s not a scam, it does what it says it does. I recently was informed that I can have live coaching sessions so we’ll see how that goes!

One of the best weight loss apps I've ever tried Hands down my favorite app! I've been using the Lark app for a year now. Great support and really loving my progress so far!

Not good for athletic people The app usually works pretty well but it is clear it's designed for people that need to work on their weight or blood pressure. If you eat right and are an athletic person you can only do so much if it runs in the family. To have an app always complain about too many carbs is stupid. If you're an athlete or athletic person you have to eat tons of food and sometimes high carbs and you never gain weight so it's totally fine but the app still complains even if there is no weight gain.

Appreciate effort, But Appreciate effort to keep me healthy but not liking it. I have read all the instructions and completed all the troubleshooting. Doesn't transfer scale weight to app. Doesn't recognize whole wheat bread. Doesn't allow manually entry of weight. Frustrating coaching, needs to be fast and simple. I have deleted the app because I emailed about issues with no response. Feel bad for wasting money that my plan paid for this.

Lark only works with participating insurance… Lark works with participating insurance plans. My insurance covers the program and I was eligible to enroll. If you don't have a participating insurance plan, you WILL NOT be able to enroll. It is not a scam.