Through my insurance I signed up through my insurance and have used the program for over nine months. I received a scale about a week after signup and a fit bit about 8 weeks later. Tech support has been responsive when I’ve had questions. I was able to eventually join the Facebook group. The only con is the meal tracker. It’s stressful to use, not intuitive, nor does it have a scanner. Lark sent me all kinds of ideas for using the tracker but they were things I had already tried. For example, it is impossible to log things dairy free cream cheese (I’ve tried every way possible and it always comes out as some kind of cream when I look at how Lark counted it.) It is the most time consuming meal tracker I’ve ever used to the point that I just don’t track anymore. Other users report resorting to other tracker apps. If you eat nothing but simple foods and don’t eat out or cook meals with more than five ingredients, I guess it might be fine. 4 stars because it’s not a scam, it does what it says it does. I recently was informed that I can have live coaching sessions so we’ll see how that goes!

Tremendous experience with a Early AI… Tremendous experience with a Early AI now very advanced

I like the program but thier calorie… I like the program but thier calorie count are off and thi throws off my intake count. I can't find a way to change or fix the calories eaten.

Good Program But Faulty Equipment Pretty good program to monitor heath. They sent me a scale and a blood pressure cuff. The scale works fine and connects to the Lark app. The blood pressure cuff works but won’t display the correct date and won’t link to the app. I manually input my blood pressure. Not a huge deal, but kind of disappointing since the blood pressure cuff didn’t work properly from the beginning.

Horrible app Horrible app, with no instruction on how to use, no way to login via the web, the bot is horrible, you can't ank question....I have no idea what I am doing.