The "coach" is annoying The "coach" is annoying. It won't let you actually put your real thoughts in - only the preprogrammed responses. I log walking and it records running. Calorie counts are very off. Scale weight was 4 lbs heavier than my doctor and home scale. I interact while winding down in bed at midnight and it whines at me that I haven’t been active (walking, exercising). Duh. I'm in bed. I really don't care for the pre-planned responses o "have" to make. Why can't I actually have an option to ask a question or give my real feelings. Deleting an wrong entry is next to impossible. I hope ot gets better. Ibwas looking forward to using it.

Nothing personalized about it There is nothing personalized about this app. It is entirely machine-driven, zero human contact. There is no way to say "none of the above." There is no way to say "this is not the help I want." They send equipment I don't need. I already have a scale, blood pressure cuff, activity tracker and food tracker. My tracker apps work better than Lark's built-in versions. The most annoying part is the phony "dialogue" that dictates my answers in ridiculous forms, such as "Woo!" I really do not want a machine that speaks like an idiot. Even cancelling the account is a major pain. I can't believe my insurance company is paying money for this. There must be alternatives out there that actually help.

I like the program but thier calorie… I like the program but thier calorie count are off and thi throws off my intake count. I can't find a way to change or fix the calories eaten.

Absolutely amazing company Absolutely revolutionary technology for chronic disease management and prevention.

Has an F on BBB. -