I like the program but thier calorie… I like the program but thier calorie count are off and thi throws off my intake count. I can't find a way to change or fix the calories eaten.

Appreciate effort, But Appreciate effort to keep me healthy but not liking it. I have read all the instructions and completed all the troubleshooting. Doesn't transfer scale weight to app. Doesn't recognize whole wheat bread. Doesn't allow manually entry of weight. Frustrating coaching, needs to be fast and simple. I have deleted the app because I emailed about issues with no response. Feel bad for wasting money that my plan paid for this.

Nothing personalized about it There is nothing personalized about this app. It is entirely machine-driven, zero human contact. There is no way to say "none of the above." There is no way to say "this is not the help I want." They send equipment I don't need. I already have a scale, blood pressure cuff, activity tracker and food tracker. My tracker apps work better than Lark's built-in versions. The most annoying part is the phony "dialogue" that dictates my answers in ridiculous forms, such as "Woo!" I really do not want a machine that speaks like an idiot. Even cancelling the account is a major pain. I can't believe my insurance company is paying money for this. There must be alternatives out there that actually help.

False advertisement and dishonest company Don’t be lured into signing up the “free” program which promised you will get a free Bluetooth scale. After wasting much of your time, that never happen. Completely dishonest company.

Has an F on BBB. -