Should include more helpful instructions with purchase Purchased the beauty retouching actions, beauty brushes, and the retouching fundamentals. The install instructions were spot on, but my only issue is the lack of instructions on how to actually use the actions, ie are there recommendations on running in a certain order, or to run one set before another since so many layers are automatically created. I would have given 5 stars for the product, but with the lack of instruction it is quite complicated. I did email support and received a "thank you for your suggestion for future release.........." not exactly helpful.

Worth the gamble! Hello, As a true beginner with PS, I took the gamble and purchased the Masterclass. During the last month I’ve done the rounds of many pro suppliers, You Tube videos, e-books and other to try to get a good start. But, I can honestly say that Kristina’s real life” explanation of how layers work in Photoshop, using real objects in real time, is the best I’ve seen anywhere and finally helped me break that first barrier. Maybe I’m more of a visual learner and my abstract reasoning is weak. Either way, you only get one chance to make a first impression, and she scored high! I look forward to moving to the next lessons. Gary

Excellent Customer Service I had a problem when placing an order and did not see the item ordered. I inquired with customer service and they discovered that I had two accounts with different email addresses. Not only did Laura assist me in locating the second account but offered to combine the accounts for my convenience. She really went the extra mile to be helpful and get everything sorted out. I love the products available and now feel even better about making future purchases because of this wonderful experience

Excellent Customer Service I have followed Kristina for years and have always been amazed at her cutting-edge expertise in whatever her hand touches. Recently, I made an error in an order but her support staff (Laura) came to the rescue and quickly rectified the issue. Thanks for continuing to set the bar high for professional photographer education and customer service!

Their customer support team is… Their customer support team is exceptional. I was beyond lucky to have worked with an exemplary team member named Laura. I totally messed up and misunderstood my purchase. She helped and guided me throughout numerous emails. Laura went way beyond what I ever expected from a support team via emails.