Holger Schmtt
DENot working with German Version of Photoshop CC I downloaded the actions "Portrait in a Pinch" and installed it. It’s a pity that this doesn't work with the German version of Photoshop. Maybe you can adjust this in the future. After all, you also advertise internationally and so it would make sense if the products are working internationally.
Annie Laura
AUAll in all, non regrettable purchase Well, at first, I was actually questioning if this was actually legitimate... after purchasing, and then finding out my emails weren't coming through for the prompts of the packages I purchased... everything was fine... the brushes are great, and the special effects are great... I personally loved how they look...
Nehpets Hsub
GBShould include more helpful instructions with purchase Purchased the beauty retouching actions, beauty brushes, and the retouching fundamentals. The install instructions were spot on, but my only issue is the lack of instructions on how to actually use the actions, ie are there recommendations on running in a certain order, or to run one set before another since so many layers are automatically created. I would have given 5 stars for the product, but with the lack of instruction it is quite complicated. I did email support and received a "thank you for your suggestion for future release.........." not exactly helpful.
Consumer
GBTheir customer support team is… Their customer support team is exceptional. I was beyond lucky to have worked with an exemplary team member named Laura. I totally messed up and misunderstood my purchase. She helped and guided me throughout numerous emails. Laura went way beyond what I ever expected from a support team via emails.
Thomas
GBGreat support Great support. Had several questions about products in my emails. My emails we're answered extremely fast the best I have seen compare to other companies. It's nice to know that when you purchase something, If you need support the support is definitely there for you and quick