All in all, non regrettable purchase Well, at first, I was actually questioning if this was actually legitimate... after purchasing, and then finding out my emails weren't coming through for the prompts of the packages I purchased... everything was fine... the brushes are great, and the special effects are great... I personally loved how they look...

Kristina Sherk a Generous & Great Instructor Kristina Sherk has an instruction technique that is very easy to watch. Her explanations have allowed me to better understand portrait editing in Lightroom & Photoshop, even though the subject is/could be very technical and overwhelming. I have been a fan of Kristina for a while now and look forward to future instructions and products.

Unmatched Customer Service provided by Laura I was most impressed with Laura's very prompt and professional response to my email. She went above and beyond in outlining steps to use the products I purchased. I found her assistance a day brightener. Surely, she is a true asset to the Sharkpixel team.

Should include more helpful instructions with purchase Purchased the beauty retouching actions, beauty brushes, and the retouching fundamentals. The install instructions were spot on, but my only issue is the lack of instructions on how to actually use the actions, ie are there recommendations on running in a certain order, or to run one set before another since so many layers are automatically created. I would have given 5 stars for the product, but with the lack of instruction it is quite complicated. I did email support and received a "thank you for your suggestion for future release.........." not exactly helpful.

Excellent customer service I accidentally made a duplicate payment for a product. Sent message to support and refund was processed in a few hours.