All in all, non regrettable purchase Well, at first, I was actually questioning if this was actually legitimate... after purchasing, and then finding out my emails weren't coming through for the prompts of the packages I purchased... everything was fine... the brushes are great, and the special effects are great... I personally loved how they look...

I had some problems after paying for… I had some problems after paying for one of the Sharkpixel courses: everything was resolved quickly, with great courtesy and several contacts with the customer's support desk. Well done!

Your AI Portrait presets saved my life! I'd stopped purchasing presets but portrait retouching is a real minefield for me as I get so little practice then all of a sudden after like 2 years, my daughters or daughter in law will suddenly ask for a 'studio' portrait and expect perfection from this usually street and landscape photographer! And so it was recently. I am so rusty on portrait editing but your AI Portrait presets saved my life! The results were really well received !

I had difficulty logging in and… I had difficulty logging in and downloading my "Portrait in a Pinch" action set. Your log in link took me to no where useful. You might want to look in to that. Maybe it was my OS 7. However, Laura was very helpful and responded quickly to my inquiry and sent me a temporary password that let me open the action up. Enjoyed the master class. Thank you again

Should include more helpful instructions with purchase Purchased the beauty retouching actions, beauty brushes, and the retouching fundamentals. The install instructions were spot on, but my only issue is the lack of instructions on how to actually use the actions, ie are there recommendations on running in a certain order, or to run one set before another since so many layers are automatically created. I would have given 5 stars for the product, but with the lack of instruction it is quite complicated. I did email support and received a "thank you for your suggestion for future release.........." not exactly helpful.