The fault was actually my own! LOL I was having trouble accessing my account and it turned out that the fault was mine. I had two different email addresses going, both of which are used for photography. In any case, the response to my questions was handled graciously and efficiently! ❤️

Unmatched Customer Service provided by Laura I was most impressed with Laura's very prompt and professional response to my email. She went above and beyond in outlining steps to use the products I purchased. I found her assistance a day brightener. Surely, she is a true asset to the Sharkpixel team.

Satisfied Customer I have been enjoying Kristina Sherk’s presentation style and selected software packages since early, 2022. I have to say that the website support is wonderful. Whenever I have had a question or needed assistance, the response was timely and always super helpful. It is one thing to produce great products, but the personal service from the support team is a great professional bonus!

Sharkpixel I have been following Sharkpixel for some time, and have many of the products, which are excellent. But Sharkpixel offers more than great tools, Kristy is a wonderful educator and delights in sharing her expertise and knowledge. Her tutorials are complex, yet clear and understandable for the average human being; that is quite a feat. Best of all - the support team respond quickly, and do everything possible to solve any issues.

Your AI Portrait presets saved my life! I'd stopped purchasing presets but portrait retouching is a real minefield for me as I get so little practice then all of a sudden after like 2 years, my daughters or daughter in law will suddenly ask for a 'studio' portrait and expect perfection from this usually street and landscape photographer! And so it was recently. I am so rusty on portrait editing but your AI Portrait presets saved my life! The results were really well received !