I had difficulty logging in and… I had difficulty logging in and downloading my "Portrait in a Pinch" action set. Your log in link took me to no where useful. You might want to look in to that. Maybe it was my OS 7. However, Laura was very helpful and responded quickly to my inquiry and sent me a temporary password that let me open the action up. Enjoyed the master class. Thank you again

Excellent Customer Service I have followed Kristina for years and have always been amazed at her cutting-edge expertise in whatever her hand touches. Recently, I made an error in an order but her support staff (Laura) came to the rescue and quickly rectified the issue. Thanks for continuing to set the bar high for professional photographer education and customer service!

Kristina Sherk a Generous & Great Instructor Kristina Sherk has an instruction technique that is very easy to watch. Her explanations have allowed me to better understand portrait editing in Lightroom & Photoshop, even though the subject is/could be very technical and overwhelming. I have been a fan of Kristina for a while now and look forward to future instructions and products.

Should include more helpful instructions with purchase Purchased the beauty retouching actions, beauty brushes, and the retouching fundamentals. The install instructions were spot on, but my only issue is the lack of instructions on how to actually use the actions, ie are there recommendations on running in a certain order, or to run one set before another since so many layers are automatically created. I would have given 5 stars for the product, but with the lack of instruction it is quite complicated. I did email support and received a "thank you for your suggestion for future release.........." not exactly helpful.

Their customer support team is… Their customer support team is exceptional. I was beyond lucky to have worked with an exemplary team member named Laura. I totally messed up and misunderstood my purchase. She helped and guided me throughout numerous emails. Laura went way beyond what I ever expected from a support team via emails.