Nehpets Hsub
GBShould include more helpful instructions with purchase Purchased the beauty retouching actions, beauty brushes, and the retouching fundamentals. The install instructions were spot on, but my only issue is the lack of instructions on how to actually use the actions, ie are there recommendations on running in a certain order, or to run one set before another since so many layers are automatically created. I would have given 5 stars for the product, but with the lack of instruction it is quite complicated. I did email support and received a "thank you for your suggestion for future release.........." not exactly helpful.
Holger Schmtt
DENot working with German Version of Photoshop CC I downloaded the actions "Portrait in a Pinch" and installed it. It’s a pity that this doesn't work with the German version of Photoshop. Maybe you can adjust this in the future. After all, you also advertise internationally and so it would make sense if the products are working internationally.
Cheryl I. Schoen
GBOutstanding Customer Service Had a bit of trouble accessing my account and Ms.Laura went above and BEYOND to help me remedy this. OURSTANDING customer service and photoshop products will be yours at SharkPixel!!! Cannot recommend enough…
Gary Newlen
GBExcellent Customer Service I have followed Kristina for years and have always been amazed at her cutting-edge expertise in whatever her hand touches. Recently, I made an error in an order but her support staff (Laura) came to the rescue and quickly rectified the issue. Thanks for continuing to set the bar high for professional photographer education and customer service!
Consumer
GBTheir customer support team is… Their customer support team is exceptional. I was beyond lucky to have worked with an exemplary team member named Laura. I totally messed up and misunderstood my purchase. She helped and guided me throughout numerous emails. Laura went way beyond what I ever expected from a support team via emails.