Shop Orthopedics

27051 Towne Centre Dr #180, 92610, Foothill Ranch, United States
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2.95
Based on 20 Reviews

5

40.00%

4

0.00%

3

10.00%

2

15.00%

1

35.00%
About Shop Orthopedics

Shop-Orthopedics is a leading provider of DME medical equipment with more than 30 years in the business. We pride ourselves on excellent customer service and rapid delivery times. We can even bill your insurance company! For any questions, please email [email protected] or give us a call at 855.618.5610 for assistance.

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Chuck
GB

Needed shoes for my elderly dad… I needed some shoes for my elderly dad to wear while he has wrappings on both feet. I saw they had a lot of good options online and called for more info. Product specialist Chris was very helpful in determining what to order and went the extra-mile for us to try some on that afternoon as a will-call pickup. He also expedited processing and shipping of a different pair they didn't have in stock, which we received 1-1/2 days later. My dad is very pleased with both pairs.

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Phyllis Armstrong
GB

Chris Olivares was my contact Chris Olivares was my contact. We communicated via email regarding a purchase to help relieve my mother’s chronic back pain. I did make an error with the order but was promptly contacted with instructions on how to complete it correctly to get what we needed. I felt Chris went above and beyond to help expedite the order. The Polar Care cold therapy machine has been just what Mom needed. Thank you!

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ERIC
GB

Convenient to order and quick to arrive. Quick access, easy to spec and order, reasonably priced, quickly shipped. And I’m finding — high quality. This is the way to go for undersleeve replacement on knee braces as opposed to waiting for a faxed prescription or using your insurance to pay for it at three times the cost from other dealers.

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Matt Steitzer
GB

Product received as ordered Product was received as ordered. I ordered rhe wrong product and had extreme difficulty reaching this company to return. I finally found an email and they reaponded very quickly apologizing as they have had issues with phone systems. Although i was initially annoyed once i connected with them they were very repsonsive and i would order from this site again

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VLADIMIR LAVRENTYEV
GB

Poor customer service, communication and website design. The order that made on 10/05/18 and was supposed to arrive within 24 hours has not come as of today, 10/20/18. Only when(!) I emailed and called on 10/10/18, I was told that it "seemed like it was on the back order". Very poor communication. THe website doesn't allow to search by the order number. There is no way to find out the status of the order if you didn't create an account. Very inconvenient.

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