Shop Orthopedics

27051 Towne Centre Dr #180, 92610, Foothill Ranch, United States
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2.95
Based on 20 Reviews

5

40.00%

4

0.00%

3

10.00%

2

15.00%

1

35.00%
About Shop Orthopedics

Shop-Orthopedics is a leading provider of DME medical equipment with more than 30 years in the business. We pride ourselves on excellent customer service and rapid delivery times. We can even bill your insurance company! For any questions, please email [email protected] or give us a call at 855.618.5610 for assistance.

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Eric Balawejder
GB

I left 3 voicemail messages the week… I left 3 voicemail messages the week prior to ordering. Every option on the voice menu was sent to the same voicemail box of what sounded like Chris Oliver. No response. I wanted to clarify an option on the braces when ordering online. The one brace had a screw missing and a detached piece. There was a label saying "inspected by ....." and it was laying in the bottom of the box connected to the detached D-ring. The second brace I received was intact. I had to find a screw that fit to hold the D-ring on.

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Anja Mowes
GB

The item I ordered was paid but never shipped… The item I ordered was not even shipped after 48 hrs, so I canceled the order. It simply disappeared from my account, but no money was returned. Customer service was not reachable. They are fraud. Don't buy from them

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VLADIMIR LAVRENTYEV
GB

Poor customer service, communication and website design. The order that made on 10/05/18 and was supposed to arrive within 24 hours has not come as of today, 10/20/18. Only when(!) I emailed and called on 10/10/18, I was told that it "seemed like it was on the back order". Very poor communication. THe website doesn't allow to search by the order number. There is no way to find out the status of the order if you didn't create an account. Very inconvenient.

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GreenTronik
RU

Since I've had issues with the Fuel &… Since I've had issues with the Fuel & brake system the manual was the only alternative to try and fix my Cagiva Super City 125 during COVID-19. The manual delivered everything I needed step by step. I made remarkable changes using the manual provided. Very good manual and a helpful experienced online staff that got me going in the right direction, awesome team.

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Nyima Chungdak
GB

Waiting time is too long and nobody is… Waiting time is too long and nobody is answering the phone and don’t like automatic computer message.we need a real people to talk and I have been trying to reach to you guys but it took me like days but still nobody answer the phone but luckily I got a email from you guys solving my problems .if nobody answering the phone why you guys put phone no over there you should need extra hand to answer the phone too .

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