Excellent Customer Service I had an issue where the time zone would reset by default that was 4 hours earlier than mine. The problem was fixed immediately fixed and haven’t had any issues since. I’m overall very happy with the service provided. Representative Abner Romero had it fixed within minutes. Thank you again!!

Erick hella knowledgeable helpin a deaf… Erick hella knowledgeable helpin a deaf man like me..he made it easy like takin candy from a baby…😎😁 as a single workin father with two kids on tow it’s hard..harder if you are a deaf person…but I’m glad you guys got someone like Erick…we need more people like him on the other side of the line…good day to all… Percival Sarmiento

Easy fast and efficient … The most impressive was the prompt service that I got emails were responded to quickly and efficiently and because of my putting the wrong last four of one of my cards I had to call in and that service on my phone call with Brian was quick easy and I really appreciate that you normally don’t get this type of service when you buy programs like this. I would love to just add that Optimus is a great tracker. It has had me at ease with my dad driving at 80 years old and knowing where he’s at at all times thank you.

Trust Optimus 3 you will be Satisfied. I researched numerous affordable vehicle trackers and found Optimus 3 had the best reviews. It cost about $20.00 more than some of the competitors but seemed worth it. It came quickly, registration and set up were straight forward and easy. It worked flawlessly and enabled me to document abuse of the company truck and take immediate action. The employee protested initially but when I told him exactly where and when he had abused the truck usage the matter was settled.

Immediate Easy Assistance Ryan spoke fluent English. So grateful. He explained the problem to me and realized the unit was not repairable. Is resending another unit free of charge even though the issue *may* have been my fault. This exchange could not have gone more smoothly and Optimus is restoring my faith in how businesses handle customer service. I wish all business models everywhere would follow this lead.