this is very good if you have family… this is very good if you have family car got a flat tire and broke down and had no cell phone signal did not work i found my family thru --- gps at went and got them on side road in the dark thanks

Excellent Customer Service I had an issue where the time zone would reset by default that was 4 hours earlier than mine. The problem was fixed immediately fixed and haven’t had any issues since. I’m overall very happy with the service provided. Representative Abner Romero had it fixed within minutes. Thank you again!!

Great service immediate response I use… Great service immediate response I use my tracker when ever I’m out of town and when I’m back I email them to cancel my membership they are very reliable and trust worthy thank you guys

Exceptional customer service I called in to cancel my subscription until my son returns from active duty and though I was just charged another month, I was told it would be refunded in 2 to 3 days and that I can call in anytime to renew. So far, I'm very pleased with the service.

Immediate Easy Assistance Ryan spoke fluent English. So grateful. He explained the problem to me and realized the unit was not repairable. Is resending another unit free of charge even though the issue *may* have been my fault. This exchange could not have gone more smoothly and Optimus is restoring my faith in how businesses handle customer service. I wish all business models everywhere would follow this lead.