Great service Super easy and great service

Erick hella knowledgeable helpin a deaf… Erick hella knowledgeable helpin a deaf man like me..he made it easy like takin candy from a baby…😎😁 as a single workin father with two kids on tow it’s hard..harder if you are a deaf person…but I’m glad you guys got someone like Erick…we need more people like him on the other side of the line…good day to all… Percival Sarmiento

Immediate Easy Assistance Ryan spoke fluent English. So grateful. He explained the problem to me and realized the unit was not repairable. Is resending another unit free of charge even though the issue *may* have been my fault. This exchange could not have gone more smoothly and Optimus is restoring my faith in how businesses handle customer service. I wish all business models everywhere would follow this lead.

Excellent Customer Service I had an issue where the time zone would reset by default that was 4 hours earlier than mine. The problem was fixed immediately fixed and haven’t had any issues since. I’m overall very happy with the service provided. Representative Abner Romero had it fixed within minutes. Thank you again!!

Great customer serviceIf all customers services was like this, it be a better world! Great customer service! I contacted the company regarding one of my trackers cutting off for no reason. A few emails later a new tracker was being sent to me. Later that day the one That wasn’t working, started working. I emailed customer service, told them it was working and a return label was sent. When the new one arrived, simply returned it!