Lisa
GBCharles Trapp is AMAZING Charles Trapp epitomizes what true customer service really is. He is knowledgeable, responsive, professional and very patient. Those are rare qualities in today's world.
Thomas Umpleby
GBExcellent Customer Service Working with Fern resolving my problem was as good as it gets in providing customer service. Responses to back and forth emails were super quick. Fern gets six stars but, unfortunately, only five were available to choose.
T. Riddell
GBAWR-290DB Problem I had communications with both Vanessa and Liz’ (short for Elizabeth Martinez). Vanessa responded quickly and accurately. When I called the toll-free #, I was directed to Liz, who was terrific. She was knowledgeable and easy to understand. We covered all of the issues, and she provided me with the requested information. Liz’ made me feel a lot better, and I believe our technical problem will be resolved very soon. She’s been super.
Todd Mertz
GBFern was incredible at solving my issue… Fern was incredible at solving my issue with my new fridge. He was nice, responsive, and seemed to care about my situation. He was able to solve my issue in a timely manner. I appreciate his time and effort and I am grateful that companies still exist with impeccable customer support and service. Thank you, Fern!
Kate Layman
GBI was missing a foot on the bottom of… I was missing a foot on the bottom of my beverage fridge. Hilary Waight handle my request in a prompt and courteous manner. Very happy with this company so far!