Thomas Umpleby
GBExcellent Customer Service Working with Fern resolving my problem was as good as it gets in providing customer service. Responses to back and forth emails were super quick. Fern gets six stars but, unfortunately, only five were available to choose.
Donna Pickens
GBLess than satisfied Well this is the third ice maker I’ve bought ’em from you totaling 1,500 dollars first one lasted maybe a year if that the second and third one right out of the box makes god awful noises. Two them need repairs
Kevin Graves
GBExcellent Excellent. Laurellee was very helpful and informed about the product and my need for a replacement part. Thanks
April Daze
GBNewAir has wonderful customer service Charles was very helpful and knowledgeable at NewAir support, he was very professional and handled everything wonderfully and efficiently... Thank you Charles
Todd Mertz
GBFern was incredible at solving my issue… Fern was incredible at solving my issue with my new fridge. He was nice, responsive, and seemed to care about my situation. He was able to solve my issue in a timely manner. I appreciate his time and effort and I am grateful that companies still exist with impeccable customer support and service. Thank you, Fern!