Crystal Thomas
GBJust Like Sonic Ice Just Like Sonic Ice! The ice itself is awesome, just like Sonic ice. it’s great for making cocktails The ice maker is kind of loud, BUT that is due to how the nugget ice is made it’s hitting the plastic basket so that's to be expected. It makes ice pretty quickly. We use it daily. Literally 13 months later it broke right after the warranty expired. I contacted Newair's customer service from the website my customer service agent Vanessa was very friendly, apologetic about my issues and was extremely fast to get a replacement sent out. I just had to pay for shipping. Can’t wait to have my ice machine back.
Returning Customer
GBWe are returning NewAir customers We are returning NewAir customers, primarily because we appreciate the products, the customer service (Hilary) was excellent, and the shopping process is very easy and the delivery was even better, quick, on time and as expected.
April Daze
GBNewAir has wonderful customer service Charles was very helpful and knowledgeable at NewAir support, he was very professional and handled everything wonderfully and efficiently... Thank you Charles
Todd Mertz
GBFern was incredible at solving my issue… Fern was incredible at solving my issue with my new fridge. He was nice, responsive, and seemed to care about my situation. He was able to solve my issue in a timely manner. I appreciate his time and effort and I am grateful that companies still exist with impeccable customer support and service. Thank you, Fern!
Brian Arceneaux
GBThe placing of order was easy and… The placing of order was easy and effective. Disappointed that my last newair nugget ice maker didn’t last but year and half. Happy that I was able to order new one for a good price.