Brian Arceneaux
GBThe placing of order was easy and… The placing of order was easy and effective. Disappointed that my last newair nugget ice maker didn’t last but year and half. Happy that I was able to order new one for a good price.
John
GBNewair Beer Foster Issue I called Newair about a problem I was having with my Beer Foster which is less than a year old. I talked with Hilary in Customer Service about this problem and she took the time to really listen to me. She took the time to explain what the problem was and how they would resolve my issue. With employees like Hilary she is a real asset to Newair.
Blake Gregory
GBNewair AWR-290DB Wine Cooler Display flashing isssue I called customer service to discuss an issue with my Newair wine cooler. I spoke with Laurellee and she diagnosed the issue and problem resolution within minutes. She provided excellent customer service and I was very pleased with the outcome. She was vey pleasant to deal with. She is an asset to your company.
T. Riddell
GBAWR-290DB Problem I had communications with both Vanessa and Liz’ (short for Elizabeth Martinez). Vanessa responded quickly and accurately. When I called the toll-free #, I was directed to Liz, who was terrific. She was knowledgeable and easy to understand. We covered all of the issues, and she provided me with the requested information. Liz’ made me feel a lot better, and I believe our technical problem will be resolved very soon. She’s been super.
Kevin Graves
GBExcellent Excellent. Laurellee was very helpful and informed about the product and my need for a replacement part. Thanks