John
GBNewair Beer Foster Issue I called Newair about a problem I was having with my Beer Foster which is less than a year old. I talked with Hilary in Customer Service about this problem and she took the time to really listen to me. She took the time to explain what the problem was and how they would resolve my issue. With employees like Hilary she is a real asset to Newair.
Sameera Chafin
GBAdding additional comments to an issue… Adding additional comments to an issue with my newair unit, the company listened, helped and resolved the issue in under a week. Very impressive!
Todd Mertz
GBFern was incredible at solving my issue… Fern was incredible at solving my issue with my new fridge. He was nice, responsive, and seemed to care about my situation. He was able to solve my issue in a timely manner. I appreciate his time and effort and I am grateful that companies still exist with impeccable customer support and service. Thank you, Fern!
Kate Layman
GBI was missing a foot on the bottom of… I was missing a foot on the bottom of my beverage fridge. Hilary Waight handle my request in a prompt and courteous manner. Very happy with this company so far!
Crystal Thomas
GBJust Like Sonic Ice Just Like Sonic Ice! The ice itself is awesome, just like Sonic ice. it’s great for making cocktails The ice maker is kind of loud, BUT that is due to how the nugget ice is made it’s hitting the plastic basket so that's to be expected. It makes ice pretty quickly. We use it daily. Literally 13 months later it broke right after the warranty expired. I contacted Newair's customer service from the website my customer service agent Vanessa was very friendly, apologetic about my issues and was extremely fast to get a replacement sent out. I just had to pay for shipping. Can’t wait to have my ice machine back.