Kevin Graves
GBExcellent Excellent. Laurellee was very helpful and informed about the product and my need for a replacement part. Thanks
Returning Customer
GBWe are returning NewAir customers We are returning NewAir customers, primarily because we appreciate the products, the customer service (Hilary) was excellent, and the shopping process is very easy and the delivery was even better, quick, on time and as expected.
Crystal Thomas
GBJust Like Sonic Ice Just Like Sonic Ice! The ice itself is awesome, just like Sonic ice. it’s great for making cocktails The ice maker is kind of loud, BUT that is due to how the nugget ice is made it’s hitting the plastic basket so that's to be expected. It makes ice pretty quickly. We use it daily. Literally 13 months later it broke right after the warranty expired. I contacted Newair's customer service from the website my customer service agent Vanessa was very friendly, apologetic about my issues and was extremely fast to get a replacement sent out. I just had to pay for shipping. Can’t wait to have my ice machine back.
Kate Layman
GBI was missing a foot on the bottom of… I was missing a foot on the bottom of my beverage fridge. Hilary Waight handle my request in a prompt and courteous manner. Very happy with this company so far!
Thomas Umpleby
GBExcellent Customer Service Working with Fern resolving my problem was as good as it gets in providing customer service. Responses to back and forth emails were super quick. Fern gets six stars but, unfortunately, only five were available to choose.