Knowledgeable and Professional Very knowledgeable about your products. Friendly Atmosphere. Thanks Fernando for your quick and professional help. 👍

Excellent Service Super fast shipping. Everything arrived pristine which is important when spending $. Quick response from their team when I had a few questions when trying to make my decisions. Thank you.

Excellent First Purchase Experience Customer service was superior. The Loar mandolin I purchased arrived with an excellent setup. I didn't have to do a thing. Shipping was speedy and right in between Christmas and New Years to boot. I haven't had any previous experience with Music Store Live, but their level of service far exceeded what I'm used to with the big online retailers.

I have been buying from these guys for… I have been buying from these guys for over 10 years, always the best service and experience.

Great place to deal with. As in the past, MSL has been able to put the guitar I want in my hands within my budget. However, there is still no history of previous purchases that I've made showing up in my acct, also I have never received a guitar within two days, usually at least a week. Other than that, great place to buy from. Thanks. Bob