Trustworthy store for high-end gear I’m a repeat customer. I browse Music Store Live’s exquisite inventory every now and then. Every time I have made a purchase it has been smooth, uneventful, and I’ve been very satisfied with my purchase. The one time when I wasn’t entirely satisfied (customer error, I didn’t know what “relic guitar” meant and I got myself one), the return was super easy. Once I realized my mistake, I called the store, I explained my situation, and within 5 minutes they had issued my RMA. I strongly recommend this store. I look forward to do business with them in the future again.

I got a guitar through Music Store… I got a guitar through Music Store Live. It came damaged with a crack in the back of the guitar and a cracked knob. I returned the guitar and apparently it got damaged again through FedEx on the return. Their returns/tech people blamed me and tried to put this all on the customer, when in reality it was an issue with how FedEx treats their packages. The return/tech people were stubborn and hard headed. However, Fernando Fajardo, who was the head of this, was great and so understanding, and sent a replacement without question. Sometimes, as the customer you need to speak up when you're not being treated fairly. It doesn't always make you a Karen. If you are an honest person, I doubt you will have a bad time going through Fernando. He's a good man.

Hi Music Store Live Hi Music Store Live. Thank you for the fine Fender guitar, and for great customer service!

I love music 🎶 I like music for example sounding of music,it makes me feel happy , secondly if I'm angry it make me to calm and be happy so music is great to listen , moreover I will said music is for everybody

Always a great experience with Music… Always a great experience with Music Store Live! They stand behind their goal of bringing the store to the customer. Fantastic in-stock selection, easy and transparent free return process, and excellent advice on the instruments. Ben has assisted me with several purchases, really helpful. He personally played my newest bass, Sadowsky Metroline Limited Edition, so could talk about the instrument. Not an assembly line type of process at all.Highly recommend!