I got a guitar through Music Store… I got a guitar through Music Store Live. It came damaged with a crack in the back of the guitar and a cracked knob. I returned the guitar and apparently it got damaged again through FedEx on the return. Their returns/tech people blamed me and tried to put this all on the customer, when in reality it was an issue with how FedEx treats their packages. The return/tech people were stubborn and hard headed. However, Fernando Fajardo, who was the head of this, was great and so understanding, and sent a replacement without question. Sometimes, as the customer you need to speak up when you're not being treated fairly. It doesn't always make you a Karen. If you are an honest person, I doubt you will have a bad time going through Fernando. He's a good man.

Good price, fast shipping Lowest price I could find on what is basically a commodity item. Easy to order; shipped immediately; delivered faster than expected.

Always a great experience with Music… Always a great experience with Music Store Live! They stand behind their goal of bringing the store to the customer. Fantastic in-stock selection, easy and transparent free return process, and excellent advice on the instruments. Ben has assisted me with several purchases, really helpful. He personally played my newest bass, Sadowsky Metroline Limited Edition, so could talk about the instrument. Not an assembly line type of process at all.Highly recommend!

I love music 🎶 I like music for example sounding of music,it makes me feel happy , secondly if I'm angry it make me to calm and be happy so music is great to listen , moreover I will said music is for everybody

very pleasant shopping experience Great shopping experience, they had the item I was looking for which I could not find somewhere else plus it was succesfully delivered to Germany where I live.