Good price, fast shipping Lowest price I could find on what is basically a commodity item. Easy to order; shipped immediately; delivered faster than expected.

A Guitar Delivered Perfect Guitar was delivered right on time, communication was excellent. They said that a tech would go over it, set it up and it happened, the guitar was perfect out of the box! The little envelope holding the hex key had been opened and taped shut, and I knew the neck had been adjusted. This guitar plays like a dream. I also appreciated the nice discount on the website. I will definitely shop with you again. This guitar was exactly what I wanted at a very reasonable price. Free shipping was another bonus. Can't say enough good about this deal and the vendor.

very pleasant shopping experience Great shopping experience, they had the item I was looking for which I could not find somewhere else plus it was succesfully delivered to Germany where I live.

Great, Easy Service! A+ I had been researching a specific Martin guitar for some years and there were none available in my local market. I found it online at MusicStoreLive. After emailing the store directly, Ben got back to me within an hour and after answering a few more of my questions, we had worked out an agreement to purchase the guitar by that afternoon. I needed it for my sister's wedding and he got it to me ASAP. If I lived in CA, this would be my local shop! I would do business with them again.

Excellent First Purchase Experience Customer service was superior. The Loar mandolin I purchased arrived with an excellent setup. I didn't have to do a thing. Shipping was speedy and right in between Christmas and New Years to boot. I haven't had any previous experience with Music Store Live, but their level of service far exceeded what I'm used to with the big online retailers.