Everything…great experience Everything…. From sending multiple pics of instrument to shipping.. first time buying from them… guitar came exactly as it should Beautiful Strandberg… looks like they need to restock some more Strandberg guitars…. I’m probably gonna be coming back for another one 😏

Great, Easy Service! A+ I had been researching a specific Martin guitar for some years and there were none available in my local market. I found it online at MusicStoreLive. After emailing the store directly, Ben got back to me within an hour and after answering a few more of my questions, we had worked out an agreement to purchase the guitar by that afternoon. I needed it for my sister's wedding and he got it to me ASAP. If I lived in CA, this would be my local shop! I would do business with them again.

I have been buying from these guys for… I have been buying from these guys for over 10 years, always the best service and experience.

Trustworthy store for high-end gear I’m a repeat customer. I browse Music Store Live’s exquisite inventory every now and then. Every time I have made a purchase it has been smooth, uneventful, and I’ve been very satisfied with my purchase. The one time when I wasn’t entirely satisfied (customer error, I didn’t know what “relic guitar” meant and I got myself one), the return was super easy. Once I realized my mistake, I called the store, I explained my situation, and within 5 minutes they had issued my RMA. I strongly recommend this store. I look forward to do business with them in the future again.

Fantastic sales rep! Great deal and fast shipping The rep went beyond expectations to find me the right bass guitar and expedited my order.