Lucky find. The product I ordered arrived in a timely fashion and in mint condition. The price beat all other competitors for the same brand new unit.

Everything…great experience Everything…. From sending multiple pics of instrument to shipping.. first time buying from them… guitar came exactly as it should Beautiful Strandberg… looks like they need to restock some more Strandberg guitars…. I’m probably gonna be coming back for another one 😏

The only store that had my Audeze… The only store that had my Audeze headphones in stock, otherwise it would have been a 3 week wait.

Excellent First Purchase Experience Customer service was superior. The Loar mandolin I purchased arrived with an excellent setup. I didn't have to do a thing. Shipping was speedy and right in between Christmas and New Years to boot. I haven't had any previous experience with Music Store Live, but their level of service far exceeded what I'm used to with the big online retailers.

Great place to deal with. As in the past, MSL has been able to put the guitar I want in my hands within my budget. However, there is still no history of previous purchases that I've made showing up in my acct, also I have never received a guitar within two days, usually at least a week. Other than that, great place to buy from. Thanks. Bob