Trustworthy store for high-end gear I’m a repeat customer. I browse Music Store Live’s exquisite inventory every now and then. Every time I have made a purchase it has been smooth, uneventful, and I’ve been very satisfied with my purchase. The one time when I wasn’t entirely satisfied (customer error, I didn’t know what “relic guitar” meant and I got myself one), the return was super easy. Once I realized my mistake, I called the store, I explained my situation, and within 5 minutes they had issued my RMA. I strongly recommend this store. I look forward to do business with them in the future again.

Great Store will be back Great Store , i recently found online So happy i did, very accommodating company. My experience was this >I Bought the SIRE LARRY CARLTON T7 one of the Best Guitars i ever owned i give this guitar a *10* ..Probably comparable to a USA made Fender in the $3,000 range. The quality Build of this Larry Carlton is Beyond my expectations, especially the FRET work... best i ever seen... People need to Stop thinking that the USA High cost made guitars are the best....

very pleasant shopping experience Great shopping experience, they had the item I was looking for which I could not find somewhere else plus it was succesfully delivered to Germany where I live.

Good price, fast shipping Lowest price I could find on what is basically a commodity item. Easy to order; shipped immediately; delivered faster than expected.

I got a guitar through Music Store… I got a guitar through Music Store Live. It came damaged with a crack in the back of the guitar and a cracked knob. I returned the guitar and apparently it got damaged again through FedEx on the return. Their returns/tech people blamed me and tried to put this all on the customer, when in reality it was an issue with how FedEx treats their packages. The return/tech people were stubborn and hard headed. However, Fernando Fajardo, who was the head of this, was great and so understanding, and sent a replacement without question. Sometimes, as the customer you need to speak up when you're not being treated fairly. It doesn't always make you a Karen. If you are an honest person, I doubt you will have a bad time going through Fernando. He's a good man.