I got a guitar through Music Store… I got a guitar through Music Store Live. It came damaged with a crack in the back of the guitar and a cracked knob. I returned the guitar and apparently it got damaged again through FedEx on the return. Their returns/tech people blamed me and tried to put this all on the customer, when in reality it was an issue with how FedEx treats their packages. The return/tech people were stubborn and hard headed. However, Fernando Fajardo, who was the head of this, was great and so understanding, and sent a replacement without question. Sometimes, as the customer you need to speak up when you're not being treated fairly. It doesn't always make you a Karen. If you are an honest person, I doubt you will have a bad time going through Fernando. He's a good man.

Excellent Service Super fast shipping. Everything arrived pristine which is important when spending $. Quick response from their team when I had a few questions when trying to make my decisions. Thank you.

The only store that had my Audeze… The only store that had my Audeze headphones in stock, otherwise it would have been a 3 week wait.

Lucky find. The product I ordered arrived in a timely fashion and in mint condition. The price beat all other competitors for the same brand new unit.

Good price, fast shipping Lowest price I could find on what is basically a commodity item. Easy to order; shipped immediately; delivered faster than expected.