Not a perfect monitor for every fitness… Not a perfect monitor for every fitness program - but overall it seems to work. Best if used as a reference level monitor - not actual count for calories burned. Just a good assessment if your workout effort is going up or down from day to day.

Reliable HR Tracker MyZone provides a reliable way for me to track my heart rate during planned workouts*. I like that I can virtually cheer on my connections. I like that I can compare workout-to-workout, month-to-month, and year-to-year what my output is/was. *I don't always put it on if I decide to do a quick core or yoga or pilates session, but I do use for my longer cardio/strength stacked workouts.

Great product but poor customer service The idea behind the MyZone belt/product is great; however, the support/customer service is absolutely appalling. Everything is behind emails and an app support button that both yield very little response from a company that promote and use a product in large gyms but don’t want to face the customers. A frustrating and really poor customer service experience.

My overall experiece with myzone.org… My overall experiece with myzone.org was midddiling. The website was easy enough to use but navigation could be more efficient. It's prtty cool how they have fitnness trackers and other monitoring servies, but the prices seem steep. I didn't have to wait long for customer suport to respnd and they graciously answerd all my questions. It'd be nice if they had more promos and discounted prices though. I guess yiu get what you pay for so maybe its worth it.

Replacement received very quickly Have just had my MZ-3 replaced (it developed a battery issue) with no quibble and no delay (5 day turn around). The customer support team (Melissa and Abigail) were helpful and responsive, and I can't fault their assistance. Thank you Myzone UK.