Reliable HR Tracker MyZone provides a reliable way for me to track my heart rate during planned workouts*. I like that I can virtually cheer on my connections. I like that I can compare workout-to-workout, month-to-month, and year-to-year what my output is/was. *I don't always put it on if I decide to do a quick core or yoga or pilates session, but I do use for my longer cardio/strength stacked workouts.

I’m really disappointed with the… I’m really disappointed with the customer service or lack of currently with Myzone. My device is not storing data as it should and I have now opened 2 support tickets, the first on 27th feb 2024 - over 2 weeks ago, the second on 7th March, nearly a week ago I’ve had no response and both tickets say 2-3days even with the delay. I use my device everyday and to have something that isn’t working as expected is extremely disappointing

My overall experiece with myzone.org… My overall experiece with myzone.org was midddiling. The website was easy enough to use but navigation could be more efficient. It's prtty cool how they have fitnness trackers and other monitoring servies, but the prices seem steep. I didn't have to wait long for customer suport to respnd and they graciously answerd all my questions. It'd be nice if they had more promos and discounted prices though. I guess yiu get what you pay for so maybe its worth it.

Replacement received very quickly Have just had my MZ-3 replaced (it developed a battery issue) with no quibble and no delay (5 day turn around). The customer support team (Melissa and Abigail) were helpful and responsive, and I can't fault their assistance. Thank you Myzone UK.

PRODUCT WONT HOLD CHARGE AND NO CUSTOMER SERVICE We wrote them on Feb 19th, finally got a response back from Abbie (weeks later) and she asked us to confirm shipping address but then never wrote back or sent the replacement. Then we wrote to myzone again and Gie responded, asking us to do all these tests. We completed the test and the item still doesn't hold a charge and now no response from Gie. I agree that they are trying not to cover replacements. DO NOT BUY THIS PRODUCT!!!! NO CUSTOMER SERVICE AT ALL. UPDATE: we responded to the email address that that myzone left in the response to our review. We sent a copy of all communication to them that we had with Abbie and Gie. They talked about what each individual should have done and how they plan to use this to train customer service. We received the replacement within days of writing the review. Appreciate the help in getting the replacement.