Vaultek products Vaultek products, though on the expensive side, are well built and well thought out. I am a certified firearms instructor as well as an FFL and I take firearms safety VERY seriously. Vaultek is easy to recommend to customers even though, unfortunately, I cannot sell the product myself. If you are looking for secure firearms storage I can’t recommend Vaultek highly enough.

Great customer contact Great customer contact, excellent repair service, speedy, well packed return safe. Just excellent all the way around. Got my safe back, works great!! Kevin Burke Methuen, Ma.

Great customer support Had an issue charging my safe and contacted Vaultek and received an email from Brandon to ship to them and he and Todd had it back to me within a week. Excellent customer support--very appreciative

My RS 800i safe would not go online via… My RS 800i safe would not go online via Wi-Fi after a power outage. Emailed customer support and followed Grace’s detailed instruction on how to reset my safe to factory setting with a soft reset, and then a factory reset and it work. Outstanding support on all their safes. I own 2 safes and would highly recommend Vaulttek.

Trading one level of security for another The fingerprint scanner, materials, and design features are great. The one MAJOR Drawback is the ancient WiFi technology. You have to lessen your WiFi networks security to get WiFi alerts with X-finity. One shouldn't have to sacrifice one level of security for another when buying an expensive, otherwise high quality safe. Every other aspect of this safe is phenomenal.