Natalie Pruss
GBVaultek makes the most reliable safes Vaultek makes the most reliable safes, and stands behind them. Dealing with customer service is painless, and they really want to help solve any issues that arise. Love love love this company.
Brandon Thompson
GBLightning fast support Lightning fast response from their customer support, who were able to help me update my order without any issues.
Nic
GBRS800i Purchased the RS800i a few months ago and it’s been a great. The features work as advertised. The Biometric scanner and the app notifications are my favorite features and work well. Both were big selling points for me. I love that I’ll be notified if the safe is being tampered with or opened. So I’m happy to report (especially with the cost of this safe) that all the features work great. Even the battery life is better than I expected. I only have a few gripes. None with the safe itself or its operation, but the value. The safe doesn’t have a handle, which they do offer as an accessory ($30). However, it hasn’t been stocked for months. The accessories that come with the safe are good quality and work well, but they likely won’t give you what you need. So you will need to spend the $30-$40 on each accessory (not including shipping) on what you need. Lastly, I’m very happy with the safe, and ultimately it’s exactly what I paid for and would recommend it if you have the budget. And it’s just downright cool.
Cal Warriner
GBGreat customer support Had an issue charging my safe and contacted Vaultek and received an email from Brandon to ship to them and he and Todd had it back to me within a week. Excellent customer support--very appreciative
Ralph
GBAwesome safe Awesome safe. Fast shipping. Very easy to program fingerprints. Sleek design. Only thing I recommend is a way to plug in a humidifier.