Dariusz Malachowski
PLCustomer service was on point Customer service was on point. When I placed my order I paid for expedited shipping. When my order did not arrive in the time frame I expected I have contacted their customer service. They were able to push it through right away and in addition upgraded me to a higher hashrate miner. Yes shipping still took several weeks but that was outside of Viperatech Control. On their end they have resolved my issue right away and made me feel better about the delay by offering slightly better product. Thank you for positive first time experience with your company. I am always a bit weary purchasing Asics from a new vendor.
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CAReceived 4th machine from Viperatech Have purchased 4 miners at Viperatech in the last year in 4 separate transactions. Always received what I paid for and these 4 machines are running to this day. I am planning on getting a 5th machine and would not go elsewhere.
Charlie
ESGood service. Highly recommended I bought an Antminer from Spain and I received very fast and all very good. I had many doubts and questions and the support team always responded quickly and very well. Highly recommended. Compré un Antminer desde España y el envío fue rápido y el producto llegó bien. El servicio de atención atendió muy bien a todas las preguntas y dudas que tuve. Sin problema, muy recomendado.
David Yang
GBI am a returning customer I am a returning customer. I have ordered from Vipera starting with 3 L7s back in the 2021 bullrun and 1 D7. I spoke with James back in the day and felt he was extremely helpful and knowledgeable. Since then I have grown and have come back and ordered from them in 2024. They have very competitive pricing and are a trusted supplier in ASICS.
Scott Comeau
GBThe delivery was much faster then anticipated The delivery was very fast. We had our miner in less than two weeks. We had some issues getting it started. We contacted customer service and they responded from overseas in less than 6 hours. Our problem turned out to be AI Protection on our Asus router. After correcting that, we were up and running. Currently planning our next miner purchase. Thanks, Viperatech!!