Ordered miner Ordered miner, told me its in stock and that they can send it as soon as they recieve the payment. They received it and 10 days later still did not sent the miner, say its a delay and offering refund. I need the miner and not a refund, if they were fair they should send a partial refund because of waiting that was not the deal.

Customer service was on point Customer service was on point. When I placed my order I paid for expedited shipping. When my order did not arrive in the time frame I expected I have contacted their customer service. They were able to push it through right away and in addition upgraded me to a higher hashrate miner. Yes shipping still took several weeks but that was outside of Viperatech Control. On their end they have resolved my issue right away and made me feel better about the delay by offering slightly better product. Thank you for positive first time experience with your company. I am always a bit weary purchasing Asics from a new vendor.

The delivery was much faster then anticipated The delivery was very fast. We had our miner in less than two weeks. We had some issues getting it started. We contacted customer service and they responded from overseas in less than 6 hours. Our problem turned out to be AI Protection on our Asus router. After correcting that, we were up and running. Currently planning our next miner purchase. Thanks, Viperatech!!

Everything went well Everything went well, the only thing I would like to point out is that the order arrived from a sender in Hong Kong and therefore I didn't understand it came from viperatech. I had to trust and pay the customs duties, if I hadn't done so I would have lost the package.

Fast and reliable Purchase from Ecuador, the miner arrived on time and perfect condition. Recommended. __________________ Compra desde ecuador, el minero llegó a tiempo y en perfecto estado. Recomendado.