Customer service was on point Customer service was on point. When I placed my order I paid for expedited shipping. When my order did not arrive in the time frame I expected I have contacted their customer service. They were able to push it through right away and in addition upgraded me to a higher hashrate miner. Yes shipping still took several weeks but that was outside of Viperatech Control. On their end they have resolved my issue right away and made me feel better about the delay by offering slightly better product. Thank you for positive first time experience with your company. I am always a bit weary purchasing Asics from a new vendor.

Everything went well Everything went well, the only thing I would like to point out is that the order arrived from a sender in Hong Kong and therefore I didn't understand it came from viperatech. I had to trust and pay the customs duties, if I hadn't done so I would have lost the package.

Made the process easy and fast This is my first time ordering an asic. I picked this site because it accepted credit cards. I ordered an asic for the November Batch (15-30th) on November 20th, and it was delivered on November 26th. I had many questions as I'm new to mining so the support chat was very helpful and they told me exactly what I needed.

Viperatech is legit but takes patience. US company location. Can pay with cryptocurrency. Like all ASICs you generally have to prepay for a nonexistent product that doesn’t get drop-shipped from China for 2 to 3 months which does suck. That being said Viperatech is trustworthy and so is Jasminer which is a huge plus!

I started off looking for trustworthy… I started off looking for trustworthy places to buy asics that has a location in Canada. Now this is the main place I go to buy my miners. Even the preorders went really smoothly. The whatsapp customer service feature is super convenient as well. Highly recommended