Dariusz Malachowski
PLCustomer service was on point Customer service was on point. When I placed my order I paid for expedited shipping. When my order did not arrive in the time frame I expected I have contacted their customer service. They were able to push it through right away and in addition upgraded me to a higher hashrate miner. Yes shipping still took several weeks but that was outside of Viperatech Control. On their end they have resolved my issue right away and made me feel better about the delay by offering slightly better product. Thank you for positive first time experience with your company. I am always a bit weary purchasing Asics from a new vendor.
Adam Nemes
HUBitmain 9.4TH Hello, thank you very much for 9.4TH, it finally arrived. Communication by email and normal telephone was rather difficult, but I experienced very fast and good communication on WhatsApp. We received a tracking number via email, which to this day has the same status as "Shipment information received HONG KONG - HONG KONG SAR, CHINA", but we received the normal one on WhatsApp. For a week and a half, we were afraid that nothing would happen to our package, but then it arrived very quickly. Thanks Viperatech!
Zero Integer
GBViperatech is legit but takes patience. US company location. Can pay with cryptocurrency. Like all ASICs you generally have to prepay for a nonexistent product that doesn’t get drop-shipped from China for 2 to 3 months which does suck. That being said Viperatech is trustworthy and so is Jasminer which is a huge plus!
Elena Gaudelli
ITAll Perfect , trusted Seller All went very smooth , trusted seller, follows you till the end. Looking foward to buy more Asic. Thx for everything
Scott Comeau
GBThe delivery was much faster then anticipated The delivery was very fast. We had our miner in less than two weeks. We had some issues getting it started. We contacted customer service and they responded from overseas in less than 6 hours. Our problem turned out to be AI Protection on our Asus router. After correcting that, we were up and running. Currently planning our next miner purchase. Thanks, Viperatech!!