Scott Comeau
GBThe delivery was much faster then anticipated The delivery was very fast. We had our miner in less than two weeks. We had some issues getting it started. We contacted customer service and they responded from overseas in less than 6 hours. Our problem turned out to be AI Protection on our Asus router. After correcting that, we were up and running. Currently planning our next miner purchase. Thanks, Viperatech!!
Adam Nemes
HUBitmain 9.4TH Hello, thank you very much for 9.4TH, it finally arrived. Communication by email and normal telephone was rather difficult, but I experienced very fast and good communication on WhatsApp. We received a tracking number via email, which to this day has the same status as "Shipment information received HONG KONG - HONG KONG SAR, CHINA", but we received the normal one on WhatsApp. For a week and a half, we were afraid that nothing would happen to our package, but then it arrived very quickly. Thanks Viperatech!
S. Herman
PHASIC miner review. One of the only miner distributor accepting Credit Cards. Fast, smooth and easy purchasing process. Good customer support. The status of the order can improve, as it showed "still in process" when it was already long shipped.
Charlie
ESGood service. Highly recommended I bought an Antminer from Spain and I received very fast and all very good. I had many doubts and questions and the support team always responded quickly and very well. Highly recommended. Compré un Antminer desde España y el envío fue rápido y el producto llegó bien. El servicio de atención atendió muy bien a todas las preguntas y dudas que tuve. Sin problema, muy recomendado.
Dariusz Malachowski
PLCustomer service was on point Customer service was on point. When I placed my order I paid for expedited shipping. When my order did not arrive in the time frame I expected I have contacted their customer service. They were able to push it through right away and in addition upgraded me to a higher hashrate miner. Yes shipping still took several weeks but that was outside of Viperatech Control. On their end they have resolved my issue right away and made me feel better about the delay by offering slightly better product. Thank you for positive first time experience with your company. I am always a bit weary purchasing Asics from a new vendor.