محمد
SANice site..but Unprofessional support. Hello ..I have been order an asic miner and the condition is perfect.. I was going to suggest to my 200K followers on twitter to buy from viperatech As one of the Arab influencers on cryptocurrency ..so ...I tried to make a deal with the site by conversation number to get more Asic’s ..the customer service agent was not respectful to me ..he told me bad word and he mock me .. and he block me on the WhatsApp … I have a screenshots to proof …I don’t know why big and trusted company like viperatech are hiring disrespectful agent ..so I need an apologise by the agent ..to this bad word to me ..thanks …
Dariusz Malachowski
PLCustomer service was on point Customer service was on point. When I placed my order I paid for expedited shipping. When my order did not arrive in the time frame I expected I have contacted their customer service. They were able to push it through right away and in addition upgraded me to a higher hashrate miner. Yes shipping still took several weeks but that was outside of Viperatech Control. On their end they have resolved my issue right away and made me feel better about the delay by offering slightly better product. Thank you for positive first time experience with your company. I am always a bit weary purchasing Asics from a new vendor.
Hank Newman
GBGreat experience Great experience, it was my first time purchasing from Viperatech. It was a new vendor to me, and I was slightly nervous. I ordered several KS0 units, they arrived earlier than expected and with zero issues or hassles! Highly recommended, they were also fast to respond via the online chat!
James Nardi
GBThe company delivered as promised! I put in my purchase of the miner oct 29, 2023. The item was delivered nov 28th, 2023 as promised. I will definitely will continue my purchase’s through this company. Thank for your service and prompt response! Great experience! Respectfully, James Nardi
Marco M.
ITEverything went well Everything went well, the only thing I would like to point out is that the order arrived from a sender in Hong Kong and therefore I didn't understand it came from viperatech. I had to trust and pay the customs duties, if I hadn't done so I would have lost the package.