Bitmain 9.4TH Hello, thank you very much for 9.4TH, it finally arrived. Communication by email and normal telephone was rather difficult, but I experienced very fast and good communication on WhatsApp. We received a tracking number via email, which to this day has the same status as "Shipment information received HONG KONG - HONG KONG SAR, CHINA", but we received the normal one on WhatsApp. For a week and a half, we were afraid that nothing would happen to our package, but then it arrived very quickly. Thanks Viperatech!

Nice site..but Unprofessional support. Hello ..I have been order an asic miner and the condition is perfect.. I was going to suggest to my 200K followers on twitter to buy from viperatech As one of the Arab influencers on cryptocurrency ..so ...I tried to make a deal with the site by conversation number to get more Asic’s ..the customer service agent was not respectful to me ..he told me bad word and he mock me .. and he block me on the WhatsApp … I have a screenshots to proof …I don’t know why big and trusted company like viperatech are hiring disrespectful agent ..so I need an apologise by the agent ..to this bad word to me ..thanks …

The company delivered as promised! I put in my purchase of the miner oct 29, 2023. The item was delivered nov 28th, 2023 as promised. I will definitely will continue my purchase’s through this company. Thank for your service and prompt response! Great experience! Respectfully, James Nardi

Customer service was on point Customer service was on point. When I placed my order I paid for expedited shipping. When my order did not arrive in the time frame I expected I have contacted their customer service. They were able to push it through right away and in addition upgraded me to a higher hashrate miner. Yes shipping still took several weeks but that was outside of Viperatech Control. On their end they have resolved my issue right away and made me feel better about the delay by offering slightly better product. Thank you for positive first time experience with your company. I am always a bit weary purchasing Asics from a new vendor.

The delivery was much faster then anticipated The delivery was very fast. We had our miner in less than two weeks. We had some issues getting it started. We contacted customer service and they responded from overseas in less than 6 hours. Our problem turned out to be AI Protection on our Asus router. After correcting that, we were up and running. Currently planning our next miner purchase. Thanks, Viperatech!!