Everything went well Everything went well, the only thing I would like to point out is that the order arrived from a sender in Hong Kong and therefore I didn't understand it came from viperatech. I had to trust and pay the customs duties, if I hadn't done so I would have lost the package.

Customer service was on point Customer service was on point. When I placed my order I paid for expedited shipping. When my order did not arrive in the time frame I expected I have contacted their customer service. They were able to push it through right away and in addition upgraded me to a higher hashrate miner. Yes shipping still took several weeks but that was outside of Viperatech Control. On their end they have resolved my issue right away and made me feel better about the delay by offering slightly better product. Thank you for positive first time experience with your company. I am always a bit weary purchasing Asics from a new vendor.

Bitmain 9.4TH Hello, thank you very much for 9.4TH, it finally arrived. Communication by email and normal telephone was rather difficult, but I experienced very fast and good communication on WhatsApp. We received a tracking number via email, which to this day has the same status as "Shipment information received HONG KONG - HONG KONG SAR, CHINA", but we received the normal one on WhatsApp. For a week and a half, we were afraid that nothing would happen to our package, but then it arrived very quickly. Thanks Viperatech!

Made the process easy and fast This is my first time ordering an asic. I picked this site because it accepted credit cards. I ordered an asic for the November Batch (15-30th) on November 20th, and it was delivered on November 26th. I had many questions as I'm new to mining so the support chat was very helpful and they told me exactly what I needed.

The company delivered as promised! I put in my purchase of the miner oct 29, 2023. The item was delivered nov 28th, 2023 as promised. I will definitely will continue my purchase’s through this company. Thank for your service and prompt response! Great experience! Respectfully, James Nardi