Jennifer Goodrich
GBExcellent customer service! We bought this watch for our 9 year old for his birthday. After reading many reviews, we were excited about all the parent protections and customized features. Unfortunately, only a few days after his birthday, our our puppy got a hold of it. We reached out to customer service, and they were extremely helpful in finding us a replacement product!
G'sBre
GBWe love our TickTalk4 User/kid friendly. Reasonably priced, reliable service and stays charged for a while. The only draw back is sometimes i notice the tracker isn't always spot on. I believe the tracker is dependent on the neighboring cellular towers so it can only be as accurate as the reception. I love how you can approve or disapprove who your child communicates with on their watch. The peace of mind I get with my child having this watch is priceless! I would certainly recommend parents look into TickTalk. I researched two other options and didn't choose them due to short battery life, and lack of safety precautions. We selected TickTalk4 as a way to slow walk our child into having their own phone. If they show responsibility with this watch by keeping up with it and keeping it charged etc than a phone will come next. If you want something you and your child can use to communicate(text or video call) eachother and make sure they are safe when not in your presence, this product is for you!
KatV
GBGreat investment I am thoroughly enjoying the watch! My babies ride the school bus and contact me daily to let me know they are ok. I highly recommend the watch. Customer service is top notch, especially Tiffiny Adams the Customer Service Manager. They are very fast to respond and have great hours where I can call after work.
Jill
GBAwesome watch, great customer service! My babies love their watches! I love they have the freedom to text and call friends and family that I approve through the APP. It also gives me peace of mind to be able to track them when they are away from me, especially with them now riding the bus from school in afternoons. An added bonus is the customer service. Tiffany Adams, a customer service manager, not only responded to my issue quickly but made me feel valued as a customer. I did days of research and comparing kids smart watches before choosing this one and I am so glad I did!
Kristy Flynn
GBAwesome Investment! Love! Ordered this watch for my 9 year old son who isn’t ready for a phone yet and was having some anxiety at school. Now he can text/call us whenever he needs to and trust me he does lol! Love the GPS location feature and how I can control all aspects of his watch through the app on my phone. Highly recommend!