Can't go without this watch! We LOVE the watch we got for our son. He has some anxiety about being away from us (his parents) and this has really helped him feel connected to us when he's away on the bus or at school or even just out playing with his friends in the front of the house. One of the sides of the watch broke about a year in and super glue fixed it right up lol we couldn't part with it long enough to send it back to get a new one!

The TickTalk watch and service is great The TickTalk watch is great, as we now feel comfortable letting our son ride around the neighborhood without us and we always know where he is and can reach him if needed. It’s been very reliable! Unfortunately, it was almost destroyed by a dog at a friend’s house. Thankfully, Tiffany Adams in the customer service department has been very helpful and efficient in helping us get a replacement. We’ve had no problems with the watch or the company. Thank you!

Watch not best fit for special needs kids I bought this watch for my son who has some special needs based on online reviews. however the watches unit it’s quite heavy and bulky and the strap is not easy for for my son to strap on his own the single color strap makes it hard for him to see where it goes into the holes. Also the camera location is a bit inconvenient he’s not able to take photographs and it does not have a flash function.

We love our TickTalk4 User/kid friendly. Reasonably priced, reliable service and stays charged for a while. The only draw back is sometimes i notice the tracker isn't always spot on. I believe the tracker is dependent on the neighboring cellular towers so it can only be as accurate as the reception. I love how you can approve or disapprove who your child communicates with on their watch. The peace of mind I get with my child having this watch is priceless! I would certainly recommend parents look into TickTalk. I researched two other options and didn't choose them due to short battery life, and lack of safety precautions. We selected TickTalk4 as a way to slow walk our child into having their own phone. If they show responsibility with this watch by keeping up with it and keeping it charged etc than a phone will come next. If you want something you and your child can use to communicate(text or video call) eachother and make sure they are safe when not in your presence, this product is for you!

.... Everything looked great when I received the phone, until it was time to pair it. There was no settings option available go get to the QR code. All it was was the home screen, lock screen to enter in a password, and the notifications screen. After numerous attempts to figure it out on my own I was unsuccessful, so I called customer service. Upon speaking with the rep she was able to see the watch was previously purchased and set up by some guy name JAKE. She said some ppl often set up these devices and end up returning them for whatever reason. Its pretty disa to know that the devices that are being sent back are put back in the self and being sent out to the next customer that purchases it. It makes me wonder if device was used or even refurbished for that matter. For the inconvenience I did get a 20 credit back to me CC and she was able to reset the settings but still do BETTER Tick Talk. Your devices aren't cheap. Customers shouldnt have to be dealing with these issues. I hope I dont have issues with the watch itself in the days or weeks to come.