Jennifer Goodrich
GBExcellent customer service! We bought this watch for our 9 year old for his birthday. After reading many reviews, we were excited about all the parent protections and customized features. Unfortunately, only a few days after his birthday, our our puppy got a hold of it. We reached out to customer service, and they were extremely helpful in finding us a replacement product!
Amanda Godwin
GBBest ever!! I got two watches for my 8yr old twin boys. These watches are better than I could ever imagine! They give me peace of mind and keep me in contact with them anytime I need. I love the do not disturb feature and how the gps updates immediately. They also lessen the anxiety that my kids had from not being able to see me immediately (ie. Park, ride, walking). 100% buy again! Everyone should buy their child one!!
Stephanie Runner
GBCan't go without this watch! We LOVE the watch we got for our son. He has some anxiety about being away from us (his parents) and this has really helped him feel connected to us when he's away on the bus or at school or even just out playing with his friends in the front of the house. One of the sides of the watch broke about a year in and super glue fixed it right up lol we couldn't part with it long enough to send it back to get a new one!
Alex
GBDefinitely worth a try! Watch itself looks awesome and feels like a much more expensive product. Setup process is quite simple, thanks to step by step online manual with excellent video guide. Screen is bright and vibrant, interface is perfectly smooth and lag-free. While the quality of video and wifi calls is simply outstanding the regular voice calls have issues with mic sensitivity- kid needs to raise the voice significantly to be heard. Looks more like a software than hardware issue to me. The mobile app lets you adjust all the necessary aspects of your watch and is easy to understand. Support team is very quick and responsive.
Jill
GBAwesome watch, great customer service! My babies love their watches! I love they have the freedom to text and call friends and family that I approve through the APP. It also gives me peace of mind to be able to track them when they are away from me, especially with them now riding the bus from school in afternoons. An added bonus is the customer service. Tiffany Adams, a customer service manager, not only responded to my issue quickly but made me feel valued as a customer. I did days of research and comparing kids smart watches before choosing this one and I am so glad I did!