Stephanie Runner
GBCan't go without this watch! We LOVE the watch we got for our son. He has some anxiety about being away from us (his parents) and this has really helped him feel connected to us when he's away on the bus or at school or even just out playing with his friends in the front of the house. One of the sides of the watch broke about a year in and super glue fixed it right up lol we couldn't part with it long enough to send it back to get a new one!
Qinny
GBgreat watch for kids watch signal and gps functions are stable, no build-in game for kids, very convenient to use. Customer service is super good. We had a couple of issues with watch band and charging cables, and customer service has been always very helpful. Already recommended to several friends with primary school kids.
Mrs. Brennan
GBFinally a watch that does EXACTLY what parents need it to do! This watch was easy to set up straight out of the box. Clear, easy to understand instructions and help videos, for the not so tech savvy parents. Emails from Ticktalk every step of the way. Customer service was available, friendly and fixed my minor GPS tracking issue within seconds. And the best part, with the DND function, once explained to teachers, SCHOOL APPROVED! Finally a watch that does exactly what parents need it to do!
Jamie C
GBTop Notch Company/Product My kid loves this watch and so do I. He adores this watch because it makes him feel like a big kid. We like it because we can track him at all times. I also love the do not disturb feature that we can turn on during school. I had an issue with the watch I sent a message to customer service. My request was answered within one hour. My issue was resolved quickly and the outcome exceeded my expectations! Their customer service is top notch! I would recommend this product and this company to everyone!
Nancy
GB.... Everything looked great when I received the phone, until it was time to pair it. There was no settings option available go get to the QR code. All it was was the home screen, lock screen to enter in a password, and the notifications screen. After numerous attempts to figure it out on my own I was unsuccessful, so I called customer service. Upon speaking with the rep she was able to see the watch was previously purchased and set up by some guy name JAKE. She said some ppl often set up these devices and end up returning them for whatever reason. Its pretty disa to know that the devices that are being sent back are put back in the self and being sent out to the next customer that purchases it. It makes me wonder if device was used or even refurbished for that matter. For the inconvenience I did get a 20 credit back to me CC and she was able to reset the settings but still do BETTER Tick Talk. Your devices aren't cheap. Customers shouldnt have to be dealing with these issues. I hope I dont have issues with the watch itself in the days or weeks to come.