The TickTalk watch and service is great The TickTalk watch is great, as we now feel comfortable letting our son ride around the neighborhood without us and we always know where he is and can reach him if needed. It’s been very reliable! Unfortunately, it was almost destroyed by a dog at a friend’s house. Thankfully, Tiffany Adams in the customer service department has been very helpful and efficient in helping us get a replacement. We’ve had no problems with the watch or the company. Thank you!

Awesome watch, great customer service! My babies love their watches! I love they have the freedom to text and call friends and family that I approve through the APP. It also gives me peace of mind to be able to track them when they are away from me, especially with them now riding the bus from school in afternoons. An added bonus is the customer service. Tiffany Adams, a customer service manager, not only responded to my issue quickly but made me feel valued as a customer. I did days of research and comparing kids smart watches before choosing this one and I am so glad I did!

Overall the watch is great Overall the watch is great! We have two watches for both of my two littles. A needed update though: The 'Do Not Disturb' function doesn't allow a carry over into the next day. So you have to set two separate DND functions for sleep time. As well, they don't overlap or meet exactly, so there is a one minute time frame from 11:59 PM to 12:00AM which allows for messages and notifications to come through the watch in the middle of the night. The kids love that they can now be in touch with everyone in our family!

Definitely worth a try! Watch itself looks awesome and feels like a much more expensive product. Setup process is quite simple, thanks to step by step online manual with excellent video guide. Screen is bright and vibrant, interface is perfectly smooth and lag-free. While the quality of video and wifi calls is simply outstanding the regular voice calls have issues with mic sensitivity- kid needs to raise the voice significantly to be heard. Looks more like a software than hardware issue to me. The mobile app lets you adjust all the necessary aspects of your watch and is easy to understand. Support team is very quick and responsive.

TickTalk 4 Watch TickTalk 4 Watch: Our 10-year-old son has had the TickTalk4 watch for almost 2 years now. We love the features of the watch offers. The peace of mind to know where he is with the ability to track him when he is away from home; the ability to listen in on him and the ability for him to contact only family and friends that are approved; the ability to set up the fire wall to stop unwanted calls. He loves wearing it, and telling friends that he has a watch phone. The extra bonus with the TickTalk4 watch is the customer service. He recently broke the watch band, we contacted customer service, Tiffany Adams, a customer service manager responded quickly and immediately offered solutions to our problem. Tiffany has guided us through this process and has taken excellent care of us. We appreciated the awesome customer service from Tiffany Adams, and we feel valued as a customer.