Bryan Ellett
GBThe TickTalk watch and service is great The TickTalk watch is great, as we now feel comfortable letting our son ride around the neighborhood without us and we always know where he is and can reach him if needed. It’s been very reliable! Unfortunately, it was almost destroyed by a dog at a friend’s house. Thankfully, Tiffany Adams in the customer service department has been very helpful and efficient in helping us get a replacement. We’ve had no problems with the watch or the company. Thank you!
KatV
GBGreat investment I am thoroughly enjoying the watch! My babies ride the school bus and contact me daily to let me know they are ok. I highly recommend the watch. Customer service is top notch, especially Tiffiny Adams the Customer Service Manager. They are very fast to respond and have great hours where I can call after work.
Nancy
GB.... Everything looked great when I received the phone, until it was time to pair it. There was no settings option available go get to the QR code. All it was was the home screen, lock screen to enter in a password, and the notifications screen. After numerous attempts to figure it out on my own I was unsuccessful, so I called customer service. Upon speaking with the rep she was able to see the watch was previously purchased and set up by some guy name JAKE. She said some ppl often set up these devices and end up returning them for whatever reason. Its pretty disa to know that the devices that are being sent back are put back in the self and being sent out to the next customer that purchases it. It makes me wonder if device was used or even refurbished for that matter. For the inconvenience I did get a 20 credit back to me CC and she was able to reset the settings but still do BETTER Tick Talk. Your devices aren't cheap. Customers shouldnt have to be dealing with these issues. I hope I dont have issues with the watch itself in the days or weeks to come.
Deanna
GBThe TickTalk Watch Won’t Disappoint! Our family has loved the TickTalk Watch products! Several years ago, we started with a TickTalk 3, then upgraded to the TickTalk 4. My favorite part about the watch itself is how reliable the service is and how accurate the gps tracking is. We now live in a rural part of the country and it hasn’t affected the quality of service the watch receives. I also love that I have control over who contacts my child and it filters out all other incoming spam. My child’s favorite feature is the camera! She loves that she can take pictures and selfies. She also loves that she can video call! The TickTalk company has always provided excellent customer service! Anytime we have reached out with questions, they are always prompt to respond. Most recently, Mrs. Adam’s helped us with a replacement watch. I highly recommend products from the TickTalk Watch company! You will not be disappointed!
Lena Gardner
GBTickTalk 4 Watch TickTalk 4 Watch: Our 10-year-old son has had the TickTalk4 watch for almost 2 years now. We love the features of the watch offers. The peace of mind to know where he is with the ability to track him when he is away from home; the ability to listen in on him and the ability for him to contact only family and friends that are approved; the ability to set up the fire wall to stop unwanted calls. He loves wearing it, and telling friends that he has a watch phone. The extra bonus with the TickTalk4 watch is the customer service. He recently broke the watch band, we contacted customer service, Tiffany Adams, a customer service manager responded quickly and immediately offered solutions to our problem. Tiffany has guided us through this process and has taken excellent care of us. We appreciated the awesome customer service from Tiffany Adams, and we feel valued as a customer.