Bryan Ellett
GBThe TickTalk watch and service is great The TickTalk watch is great, as we now feel comfortable letting our son ride around the neighborhood without us and we always know where he is and can reach him if needed. It’s been very reliable! Unfortunately, it was almost destroyed by a dog at a friend’s house. Thankfully, Tiffany Adams in the customer service department has been very helpful and efficient in helping us get a replacement. We’ve had no problems with the watch or the company. Thank you!
Jennifer Goodrich
GBExcellent customer service! We bought this watch for our 9 year old for his birthday. After reading many reviews, we were excited about all the parent protections and customized features. Unfortunately, only a few days after his birthday, our our puppy got a hold of it. We reached out to customer service, and they were extremely helpful in finding us a replacement product!
G'sBre
GBWe love our TickTalk4 User/kid friendly. Reasonably priced, reliable service and stays charged for a while. The only draw back is sometimes i notice the tracker isn't always spot on. I believe the tracker is dependent on the neighboring cellular towers so it can only be as accurate as the reception. I love how you can approve or disapprove who your child communicates with on their watch. The peace of mind I get with my child having this watch is priceless! I would certainly recommend parents look into TickTalk. I researched two other options and didn't choose them due to short battery life, and lack of safety precautions. We selected TickTalk4 as a way to slow walk our child into having their own phone. If they show responsibility with this watch by keeping up with it and keeping it charged etc than a phone will come next. If you want something you and your child can use to communicate(text or video call) eachother and make sure they are safe when not in your presence, this product is for you!
Alex
GBDefinitely worth a try! Watch itself looks awesome and feels like a much more expensive product. Setup process is quite simple, thanks to step by step online manual with excellent video guide. Screen is bright and vibrant, interface is perfectly smooth and lag-free. While the quality of video and wifi calls is simply outstanding the regular voice calls have issues with mic sensitivity- kid needs to raise the voice significantly to be heard. Looks more like a software than hardware issue to me. The mobile app lets you adjust all the necessary aspects of your watch and is easy to understand. Support team is very quick and responsive.
Qinny
GBgreat watch for kids watch signal and gps functions are stable, no build-in game for kids, very convenient to use. Customer service is super good. We had a couple of issues with watch band and charging cables, and customer service has been always very helpful. Already recommended to several friends with primary school kids.