KatV
GBGreat investment I am thoroughly enjoying the watch! My babies ride the school bus and contact me daily to let me know they are ok. I highly recommend the watch. Customer service is top notch, especially Tiffiny Adams the Customer Service Manager. They are very fast to respond and have great hours where I can call after work.
Jennifer Goodrich
GBExcellent customer service! We bought this watch for our 9 year old for his birthday. After reading many reviews, we were excited about all the parent protections and customized features. Unfortunately, only a few days after his birthday, our our puppy got a hold of it. We reached out to customer service, and they were extremely helpful in finding us a replacement product!
Lena Gardner
GBTickTalk 4 Watch TickTalk 4 Watch: Our 10-year-old son has had the TickTalk4 watch for almost 2 years now. We love the features of the watch offers. The peace of mind to know where he is with the ability to track him when he is away from home; the ability to listen in on him and the ability for him to contact only family and friends that are approved; the ability to set up the fire wall to stop unwanted calls. He loves wearing it, and telling friends that he has a watch phone. The extra bonus with the TickTalk4 watch is the customer service. He recently broke the watch band, we contacted customer service, Tiffany Adams, a customer service manager responded quickly and immediately offered solutions to our problem. Tiffany has guided us through this process and has taken excellent care of us. We appreciated the awesome customer service from Tiffany Adams, and we feel valued as a customer.
Emily King
GBMy 9 year old loves the watch! My 9 year old loves the watch. He had a different one before with some different features that he misses. He had one friend he loved texting, but he can't now because you have to text through the app. I wish he could text the approved contacts he has without them having to have the app. Other than that the watch is great! I can hear him clearly when he calls and we haven't had any issues so far.
Alex
GBDefinitely worth a try! Watch itself looks awesome and feels like a much more expensive product. Setup process is quite simple, thanks to step by step online manual with excellent video guide. Screen is bright and vibrant, interface is perfectly smooth and lag-free. While the quality of video and wifi calls is simply outstanding the regular voice calls have issues with mic sensitivity- kid needs to raise the voice significantly to be heard. Looks more like a software than hardware issue to me. The mobile app lets you adjust all the necessary aspects of your watch and is easy to understand. Support team is very quick and responsive.