Lena Gardner
GBTickTalk 4 Watch TickTalk 4 Watch: Our 10-year-old son has had the TickTalk4 watch for almost 2 years now. We love the features of the watch offers. The peace of mind to know where he is with the ability to track him when he is away from home; the ability to listen in on him and the ability for him to contact only family and friends that are approved; the ability to set up the fire wall to stop unwanted calls. He loves wearing it, and telling friends that he has a watch phone. The extra bonus with the TickTalk4 watch is the customer service. He recently broke the watch band, we contacted customer service, Tiffany Adams, a customer service manager responded quickly and immediately offered solutions to our problem. Tiffany has guided us through this process and has taken excellent care of us. We appreciated the awesome customer service from Tiffany Adams, and we feel valued as a customer.
Jill
GBAwesome watch, great customer service! My babies love their watches! I love they have the freedom to text and call friends and family that I approve through the APP. It also gives me peace of mind to be able to track them when they are away from me, especially with them now riding the bus from school in afternoons. An added bonus is the customer service. Tiffany Adams, a customer service manager, not only responded to my issue quickly but made me feel valued as a customer. I did days of research and comparing kids smart watches before choosing this one and I am so glad I did!
Lauren Dean
GBJust a Headache All set up instructions have to be looked up online. Watch wouldn't allow video call from the watch to my phone. Website didn't have a customer service number, took forever to find it online. Once able to call the service was great and quick, but email service request took over 24 hours to respond. Location wouldn't work! Showed him on the other side of town when the watch was right next to me. Still doesn't have functioning location, it is off by a half mile or more. Not helpful, not as advertised.
Emily King
GBMy 9 year old loves the watch! My 9 year old loves the watch. He had a different one before with some different features that he misses. He had one friend he loved texting, but he can't now because you have to text through the app. I wish he could text the approved contacts he has without them having to have the app. Other than that the watch is great! I can hear him clearly when he calls and we haven't had any issues so far.
Mrs. Brennan
GBFinally a watch that does EXACTLY what parents need it to do! This watch was easy to set up straight out of the box. Clear, easy to understand instructions and help videos, for the not so tech savvy parents. Emails from Ticktalk every step of the way. Customer service was available, friendly and fixed my minor GPS tracking issue within seconds. And the best part, with the DND function, once explained to teachers, SCHOOL APPROVED! Finally a watch that does exactly what parents need it to do!