Bryan Ellett
GBThe TickTalk watch and service is great The TickTalk watch is great, as we now feel comfortable letting our son ride around the neighborhood without us and we always know where he is and can reach him if needed. It’s been very reliable! Unfortunately, it was almost destroyed by a dog at a friend’s house. Thankfully, Tiffany Adams in the customer service department has been very helpful and efficient in helping us get a replacement. We’ve had no problems with the watch or the company. Thank you!
Jennifer Goodrich
GBExcellent customer service! We bought this watch for our 9 year old for his birthday. After reading many reviews, we were excited about all the parent protections and customized features. Unfortunately, only a few days after his birthday, our our puppy got a hold of it. We reached out to customer service, and they were extremely helpful in finding us a replacement product!
Jamie C
GBTop Notch Company/Product My kid loves this watch and so do I. He adores this watch because it makes him feel like a big kid. We like it because we can track him at all times. I also love the do not disturb feature that we can turn on during school. I had an issue with the watch I sent a message to customer service. My request was answered within one hour. My issue was resolved quickly and the outcome exceeded my expectations! Their customer service is top notch! I would recommend this product and this company to everyone!
NRL
GBWatch not best fit for special needs kids I bought this watch for my son who has some special needs based on online reviews. however the watches unit it’s quite heavy and bulky and the strap is not easy for for my son to strap on his own the single color strap makes it hard for him to see where it goes into the holes. Also the camera location is a bit inconvenient he’s not able to take photographs and it does not have a flash function.
Emily King
GBMy 9 year old loves the watch! My 9 year old loves the watch. He had a different one before with some different features that he misses. He had one friend he loved texting, but he can't now because you have to text through the app. I wish he could text the approved contacts he has without them having to have the app. Other than that the watch is great! I can hear him clearly when he calls and we haven't had any issues so far.