Lauren Dean
GBJust a Headache All set up instructions have to be looked up online. Watch wouldn't allow video call from the watch to my phone. Website didn't have a customer service number, took forever to find it online. Once able to call the service was great and quick, but email service request took over 24 hours to respond. Location wouldn't work! Showed him on the other side of town when the watch was right next to me. Still doesn't have functioning location, it is off by a half mile or more. Not helpful, not as advertised.
Alex
GBDefinitely worth a try! Watch itself looks awesome and feels like a much more expensive product. Setup process is quite simple, thanks to step by step online manual with excellent video guide. Screen is bright and vibrant, interface is perfectly smooth and lag-free. While the quality of video and wifi calls is simply outstanding the regular voice calls have issues with mic sensitivity- kid needs to raise the voice significantly to be heard. Looks more like a software than hardware issue to me. The mobile app lets you adjust all the necessary aspects of your watch and is easy to understand. Support team is very quick and responsive.
Jennifer Goodrich
GBExcellent customer service! We bought this watch for our 9 year old for his birthday. After reading many reviews, we were excited about all the parent protections and customized features. Unfortunately, only a few days after his birthday, our our puppy got a hold of it. We reached out to customer service, and they were extremely helpful in finding us a replacement product!
NRL
GBWatch not best fit for special needs kids I bought this watch for my son who has some special needs based on online reviews. however the watches unit it’s quite heavy and bulky and the strap is not easy for for my son to strap on his own the single color strap makes it hard for him to see where it goes into the holes. Also the camera location is a bit inconvenient he’s not able to take photographs and it does not have a flash function.
April H
GBticktalk 4 I ordered a ticktalk 4 for my grandson. So far I am very impressed! Hopefully this watch will withstand the test of a 10 year old rambunctious boy. I think it will, it is very well built!