Awesome watch, great customer service! My babies love their watches! I love they have the freedom to text and call friends and family that I approve through the APP. It also gives me peace of mind to be able to track them when they are away from me, especially with them now riding the bus from school in afternoons. An added bonus is the customer service. Tiffany Adams, a customer service manager, not only responded to my issue quickly but made me feel valued as a customer. I did days of research and comparing kids smart watches before choosing this one and I am so glad I did!

Overall the watch is great Overall the watch is great! We have two watches for both of my two littles. A needed update though: The 'Do Not Disturb' function doesn't allow a carry over into the next day. So you have to set two separate DND functions for sleep time. As well, they don't overlap or meet exactly, so there is a one minute time frame from 11:59 PM to 12:00AM which allows for messages and notifications to come through the watch in the middle of the night. The kids love that they can now be in touch with everyone in our family!

Finally a watch that does EXACTLY what parents need it to do! This watch was easy to set up straight out of the box. Clear, easy to understand instructions and help videos, for the not so tech savvy parents. Emails from Ticktalk every step of the way. Customer service was available, friendly and fixed my minor GPS tracking issue within seconds. And the best part, with the DND function, once explained to teachers, SCHOOL APPROVED! Finally a watch that does exactly what parents need it to do!

We love our TickTalk4 User/kid friendly. Reasonably priced, reliable service and stays charged for a while. The only draw back is sometimes i notice the tracker isn't always spot on. I believe the tracker is dependent on the neighboring cellular towers so it can only be as accurate as the reception. I love how you can approve or disapprove who your child communicates with on their watch. The peace of mind I get with my child having this watch is priceless! I would certainly recommend parents look into TickTalk. I researched two other options and didn't choose them due to short battery life, and lack of safety precautions. We selected TickTalk4 as a way to slow walk our child into having their own phone. If they show responsibility with this watch by keeping up with it and keeping it charged etc than a phone will come next. If you want something you and your child can use to communicate(text or video call) eachother and make sure they are safe when not in your presence, this product is for you!

Top Notch Company/Product My kid loves this watch and so do I. He adores this watch because it makes him feel like a big kid. We like it because we can track him at all times. I also love the do not disturb feature that we can turn on during school. I had an issue with the watch I sent a message to customer service. My request was answered within one hour. My issue was resolved quickly and the outcome exceeded my expectations! Their customer service is top notch! I would recommend this product and this company to everyone!