Nancy
GB.... Everything looked great when I received the phone, until it was time to pair it. There was no settings option available go get to the QR code. All it was was the home screen, lock screen to enter in a password, and the notifications screen. After numerous attempts to figure it out on my own I was unsuccessful, so I called customer service. Upon speaking with the rep she was able to see the watch was previously purchased and set up by some guy name JAKE. She said some ppl often set up these devices and end up returning them for whatever reason. Its pretty disa to know that the devices that are being sent back are put back in the self and being sent out to the next customer that purchases it. It makes me wonder if device was used or even refurbished for that matter. For the inconvenience I did get a 20 credit back to me CC and she was able to reset the settings but still do BETTER Tick Talk. Your devices aren't cheap. Customers shouldnt have to be dealing with these issues. I hope I dont have issues with the watch itself in the days or weeks to come.
Bryan Ellett
GBThe TickTalk watch and service is great The TickTalk watch is great, as we now feel comfortable letting our son ride around the neighborhood without us and we always know where he is and can reach him if needed. It’s been very reliable! Unfortunately, it was almost destroyed by a dog at a friend’s house. Thankfully, Tiffany Adams in the customer service department has been very helpful and efficient in helping us get a replacement. We’ve had no problems with the watch or the company. Thank you!
Alex
GBDefinitely worth a try! Watch itself looks awesome and feels like a much more expensive product. Setup process is quite simple, thanks to step by step online manual with excellent video guide. Screen is bright and vibrant, interface is perfectly smooth and lag-free. While the quality of video and wifi calls is simply outstanding the regular voice calls have issues with mic sensitivity- kid needs to raise the voice significantly to be heard. Looks more like a software than hardware issue to me. The mobile app lets you adjust all the necessary aspects of your watch and is easy to understand. Support team is very quick and responsive.
April H
GBticktalk 4 I ordered a ticktalk 4 for my grandson. So far I am very impressed! Hopefully this watch will withstand the test of a 10 year old rambunctious boy. I think it will, it is very well built!
Kristy Flynn
GBAwesome Investment! Love! Ordered this watch for my 9 year old son who isn’t ready for a phone yet and was having some anxiety at school. Now he can text/call us whenever he needs to and trust me he does lol! Love the GPS location feature and how I can control all aspects of his watch through the app on my phone. Highly recommend!