Jennifer Goodrich
GBExcellent customer service! We bought this watch for our 9 year old for his birthday. After reading many reviews, we were excited about all the parent protections and customized features. Unfortunately, only a few days after his birthday, our our puppy got a hold of it. We reached out to customer service, and they were extremely helpful in finding us a replacement product!
Lena Gardner
GBTickTalk 4 Watch TickTalk 4 Watch: Our 10-year-old son has had the TickTalk4 watch for almost 2 years now. We love the features of the watch offers. The peace of mind to know where he is with the ability to track him when he is away from home; the ability to listen in on him and the ability for him to contact only family and friends that are approved; the ability to set up the fire wall to stop unwanted calls. He loves wearing it, and telling friends that he has a watch phone. The extra bonus with the TickTalk4 watch is the customer service. He recently broke the watch band, we contacted customer service, Tiffany Adams, a customer service manager responded quickly and immediately offered solutions to our problem. Tiffany has guided us through this process and has taken excellent care of us. We appreciated the awesome customer service from Tiffany Adams, and we feel valued as a customer.
Amanda Godwin
GBBest ever!! I got two watches for my 8yr old twin boys. These watches are better than I could ever imagine! They give me peace of mind and keep me in contact with them anytime I need. I love the do not disturb feature and how the gps updates immediately. They also lessen the anxiety that my kids had from not being able to see me immediately (ie. Park, ride, walking). 100% buy again! Everyone should buy their child one!!
Nancy
GB.... Everything looked great when I received the phone, until it was time to pair it. There was no settings option available go get to the QR code. All it was was the home screen, lock screen to enter in a password, and the notifications screen. After numerous attempts to figure it out on my own I was unsuccessful, so I called customer service. Upon speaking with the rep she was able to see the watch was previously purchased and set up by some guy name JAKE. She said some ppl often set up these devices and end up returning them for whatever reason. Its pretty disa to know that the devices that are being sent back are put back in the self and being sent out to the next customer that purchases it. It makes me wonder if device was used or even refurbished for that matter. For the inconvenience I did get a 20 credit back to me CC and she was able to reset the settings but still do BETTER Tick Talk. Your devices aren't cheap. Customers shouldnt have to be dealing with these issues. I hope I dont have issues with the watch itself in the days or weeks to come.
Kristy Flynn
GBAwesome Investment! Love! Ordered this watch for my 9 year old son who isn’t ready for a phone yet and was having some anxiety at school. Now he can text/call us whenever he needs to and trust me he does lol! Love the GPS location feature and how I can control all aspects of his watch through the app on my phone. Highly recommend!