Jennifer Goodrich
GBExcellent customer service! We bought this watch for our 9 year old for his birthday. After reading many reviews, we were excited about all the parent protections and customized features. Unfortunately, only a few days after his birthday, our our puppy got a hold of it. We reached out to customer service, and they were extremely helpful in finding us a replacement product!
Mrs. Brennan
GBFinally a watch that does EXACTLY what parents need it to do! This watch was easy to set up straight out of the box. Clear, easy to understand instructions and help videos, for the not so tech savvy parents. Emails from Ticktalk every step of the way. Customer service was available, friendly and fixed my minor GPS tracking issue within seconds. And the best part, with the DND function, once explained to teachers, SCHOOL APPROVED! Finally a watch that does exactly what parents need it to do!
Bryan Ellett
GBThe TickTalk watch and service is great The TickTalk watch is great, as we now feel comfortable letting our son ride around the neighborhood without us and we always know where he is and can reach him if needed. It’s been very reliable! Unfortunately, it was almost destroyed by a dog at a friend’s house. Thankfully, Tiffany Adams in the customer service department has been very helpful and efficient in helping us get a replacement. We’ve had no problems with the watch or the company. Thank you!
NRL
GBWatch not best fit for special needs kids I bought this watch for my son who has some special needs based on online reviews. however the watches unit it’s quite heavy and bulky and the strap is not easy for for my son to strap on his own the single color strap makes it hard for him to see where it goes into the holes. Also the camera location is a bit inconvenient he’s not able to take photographs and it does not have a flash function.
Lena Gardner
GBTickTalk 4 Watch TickTalk 4 Watch: Our 10-year-old son has had the TickTalk4 watch for almost 2 years now. We love the features of the watch offers. The peace of mind to know where he is with the ability to track him when he is away from home; the ability to listen in on him and the ability for him to contact only family and friends that are approved; the ability to set up the fire wall to stop unwanted calls. He loves wearing it, and telling friends that he has a watch phone. The extra bonus with the TickTalk4 watch is the customer service. He recently broke the watch band, we contacted customer service, Tiffany Adams, a customer service manager responded quickly and immediately offered solutions to our problem. Tiffany has guided us through this process and has taken excellent care of us. We appreciated the awesome customer service from Tiffany Adams, and we feel valued as a customer.