Lena Gardner
GBTickTalk 4 Watch TickTalk 4 Watch: Our 10-year-old son has had the TickTalk4 watch for almost 2 years now. We love the features of the watch offers. The peace of mind to know where he is with the ability to track him when he is away from home; the ability to listen in on him and the ability for him to contact only family and friends that are approved; the ability to set up the fire wall to stop unwanted calls. He loves wearing it, and telling friends that he has a watch phone. The extra bonus with the TickTalk4 watch is the customer service. He recently broke the watch band, we contacted customer service, Tiffany Adams, a customer service manager responded quickly and immediately offered solutions to our problem. Tiffany has guided us through this process and has taken excellent care of us. We appreciated the awesome customer service from Tiffany Adams, and we feel valued as a customer.
Jill
GBAwesome watch, great customer service! My babies love their watches! I love they have the freedom to text and call friends and family that I approve through the APP. It also gives me peace of mind to be able to track them when they are away from me, especially with them now riding the bus from school in afternoons. An added bonus is the customer service. Tiffany Adams, a customer service manager, not only responded to my issue quickly but made me feel valued as a customer. I did days of research and comparing kids smart watches before choosing this one and I am so glad I did!
Lauren Dean
GBJust a Headache All set up instructions have to be looked up online. Watch wouldn't allow video call from the watch to my phone. Website didn't have a customer service number, took forever to find it online. Once able to call the service was great and quick, but email service request took over 24 hours to respond. Location wouldn't work! Showed him on the other side of town when the watch was right next to me. Still doesn't have functioning location, it is off by a half mile or more. Not helpful, not as advertised.
Jamie C
GBTop Notch Company/Product My kid loves this watch and so do I. He adores this watch because it makes him feel like a big kid. We like it because we can track him at all times. I also love the do not disturb feature that we can turn on during school. I had an issue with the watch I sent a message to customer service. My request was answered within one hour. My issue was resolved quickly and the outcome exceeded my expectations! Their customer service is top notch! I would recommend this product and this company to everyone!
Bryan Ellett
GBThe TickTalk watch and service is great The TickTalk watch is great, as we now feel comfortable letting our son ride around the neighborhood without us and we always know where he is and can reach him if needed. It’s been very reliable! Unfortunately, it was almost destroyed by a dog at a friend’s house. Thankfully, Tiffany Adams in the customer service department has been very helpful and efficient in helping us get a replacement. We’ve had no problems with the watch or the company. Thank you!