STANLEY LEAMON
GBFollow thru on filling an invoice I ordered a replacement cooling fan thru tech support and never received email invoice. On 4-12-24, I did a follow up call and was notified that the invoice was never submitted. It was promptly taken care of, but has delayed the part for my technician to install. The inverter I ordered on 3-25-24, was promptly filled and delivered.
Drew McVicker
GBI have contacted the company about… The Inverter Store responded to me with clear instructions for returning the product I incorrectly ordered. I miss the response due to it not coming to my in box.
Mark Turnquist
GBSolar upgrade The sales staff was excellent, the only part that sucked was the Fed Ex was semi tractor trailer and they go 260 miles round trip out of thier way to get it here and it took more than 5 days. Fed ex freight only services the Forsyth, Montana area on Tuesdays only 1 delivery day a week here, I don't know why they don't have a box truck, his trailer was practically empty and the driver wouldn't drive my road. I had to get my loader out and meet him on cherry creek rd. If I wouldn't have had the loader I wouldn't have been able to get my delivery.
Ken Byers
GB2 issues unresolved 2 issues unresolved. Password required for software monitoring mppt charger and Ess monitor software does not install or work for LiFePO4 batteries. Spent $9000.00 for batteries. Software provided did not match software in Ess monitor install manual.
Lori Lindsay
GBSuper helpful and knowledgeable team! We have used the inverter store twice. Each time their team helped us understand what we needed to order, and explained the products in a way that was simple to understand. I can't say enough about their products but especially their team. Super helpful and knowledgeable!