Edward Lathan
GBMy new inverter Great product and very quick delivery
Ken Byers
GB2 issues unresolved 2 issues unresolved. Password required for software monitoring mppt charger and Ess monitor software does not install or work for LiFePO4 batteries. Spent $9000.00 for batteries. Software provided did not match software in Ess monitor install manual.
Eric Glass
GBBumpy road to Smooth sailing I purchased refurbished unit but had issues with it's operation. Tech support was top notch, tech was in USA and we had solid communication. Unfortunately my unit was unusable. I DID experience anxiety at the start of the RMA process; ALL was resolved. I purchased a brand new unit and returned the problem unit with my delivery driver. Product is 12KW pure sine wave inverter, charger, and transfer switch. Using on a home solar project. My new system works wonderfully!! No Regrets.
Don Sturgis
GBAs usual As usual, the Inverter store comes through with another quality product to install on my system.
David Hahn
GBThe demo battery I received was… The demo battery I received was defective. According to the AIMSB bluetooth phone app, the battery shuts off at 60 % SOC. This is less than half the rated capacity. I shipped the battery back to AIMS yesterday at my own expense. I ask that the shipping charges be reimbursed. I will order a replacement battery. Just not a demo. Since this is the second bad battery I have received, I would strongly advise checking these batteries for correct function before selling them. On the plus side, customer service went above and beyond to keep lines of communication open and to remedy the situation. For that alone they should be commended.