An Excellent purchasing experience Your website makes ordering very easy, straight-forward & intuitive. Though I've not yet received the product (I just placed the order), the price and apparent quality made it the best choice I found. Combined with your being a U.S. company, all factors have so far made this an excellent purchasing experience!

USB to DB9 Fairly easy account set up once I was able to get through the Captcha pic not showing up for me to authenticate. Easy ordering process.

Easy to use C2G is very easy to use if you know what you are looking for. I have found no other source for cables this easy.

Smooth experience From initial contact with their customer service team to placing the order to delivery there weren't any issues and the price was good alsoi.

Bad website. Bad checkout experience. The fact that you are an IT equipment provider and you can't upgrade your systems without wiping out everyone's password is sad. Then, the password change process was confusing since I am constantly prompted to change the password, which I did a few times before realizing that it was changed and I was already signed into my account. Very unintuitive. Then I made a Paypal purchase, went through the motions and ended up back at the start and had to go through the motions again. You have the worst checkout process I've ever seen and your shipping prices are ridiculous for a 1 ft piece of wire.