I chatted with Eli I chatted with Eli. He was quite helpful in the problem I had. I accidentally requested and received the wrong phone charger cables when I put in a claim. He saw the original receipt and automatically put the new order in to send the correct cables to me. And I didn’t have to worry about sending the incorrect cables back. In a world full of so many problems, issues and headaches… Eli made this easy.

Prompt and helpful service Aaron replied promptly to my query re: whether or not I should open the replacement tempered glass I ordered. The picture on the package didn't match the description of the product and I was concerned if I opened the pkg could it be returned if not the correct one.

Aaron was very helpful during my… Aaron was very helpful during my transaction and was able to help replace the phone case.

I would like to say that I have never… I would like to say that I have never had such incredible customer support like the gentleman that helped me. I was having difficulty registering my product and not only did he reach out to me and called me; he also sent me an email and walked me through the process. I told him that he could give classes on businesses giving great customer service because it’s rare these days to find someone that wants to be helpful. I would rate him 100 out of 5 if I could. Fantastic and much appreciated!! Kim Daniel-Richardson

Damaged USB Cord I purchased a USB cord from a local Verizon store in my neighborhood. After using it for about three weeks it broke. Instead of simply giving me a new USB cord, I was told I would have to contact the vendor Cellhelmet. They were quick to respond and after looking at pictures of the damaged USB cord and my receipt they agreed to send me a new one and waived the shipping charges. Excellent customer service!