Prompt and helpful service Aaron replied promptly to my query re: whether or not I should open the replacement tempered glass I ordered. The picture on the package didn't match the description of the product and I was concerned if I opened the pkg could it be returned if not the correct one.

Customer service was great What made my experience great was customer service Aaron put together a 35% discount at Checkout for me as a return customer. I ordered replacement liquid glass and a Turquoise hard cover for my Samsung 20S Note Ultra. shipping to UBreakIFix at 501 Westport Ave, Norwalk CT 06851. I need an appointment for either Monday 2/27 or Tuesday 2/28. Linda DePonte

Tempered Glass - Best Investment Ever! I dropped my phone today and it landed glass side down. I always purchase the glass protector, but probably because of the cold, snow, and ice on the side walk, the tempered glass protector cracked. I noticed that on the packaging it lists that it has a lifetime warranty so I reached out to see what that means. For $10.00 I will have a replacement protector for my phone. In the meantime, I discovered that the glass screen on the phone underneath is unharmed! Bonus and Score! Thank you very much. Great product!

Amazing customer service!! I am amazed at how wonderful the customer service I received was. I had accidentally ordered the wrong case and promptly contacted customer service. They made sure to cancel my order and I was able to order the correct case. It was all done through email and the response time was so quick and they were so helpful.

I chatted with Eli I chatted with Eli. He was quite helpful in the problem I had. I accidentally requested and received the wrong phone charger cables when I put in a claim. He saw the original receipt and automatically put the new order in to send the correct cables to me. And I didn’t have to worry about sending the incorrect cables back. In a world full of so many problems, issues and headaches… Eli made this easy.