Prompt and helpful service Aaron replied promptly to my query re: whether or not I should open the replacement tempered glass I ordered. The picture on the package didn't match the description of the product and I was concerned if I opened the pkg could it be returned if not the correct one.

Amazing customer service!! I am amazed at how wonderful the customer service I received was. I had accidentally ordered the wrong case and promptly contacted customer service. They made sure to cancel my order and I was able to order the correct case. It was all done through email and the response time was so quick and they were so helpful.

Had a charging block with a short and… Had a charging block with a short and is under cell helmet lifetime guarantee. Went to US Cellular and they filed the claim for the replacement immediately only paying for the shipping charges. Got immediate notification the product was being shipped by cell helmet. Couldn’t be more pleased since this product lasted almost 7 years.

I chatted with Eli I chatted with Eli. He was quite helpful in the problem I had. I accidentally requested and received the wrong phone charger cables when I put in a claim. He saw the original receipt and automatically put the new order in to send the correct cables to me. And I didn’t have to worry about sending the incorrect cables back. In a world full of so many problems, issues and headaches… Eli made this easy.

Customer service was great What made my experience great was customer service Aaron put together a 35% discount at Checkout for me as a return customer. I ordered replacement liquid glass and a Turquoise hard cover for my Samsung 20S Note Ultra. shipping to UBreakIFix at 501 Westport Ave, Norwalk CT 06851. I need an appointment for either Monday 2/27 or Tuesday 2/28. Linda DePonte