Damaged USB Cord I purchased a USB cord from a local Verizon store in my neighborhood. After using it for about three weeks it broke. Instead of simply giving me a new USB cord, I was told I would have to contact the vendor Cellhelmet. They were quick to respond and after looking at pictures of the damaged USB cord and my receipt they agreed to send me a new one and waived the shipping charges. Excellent customer service!

Good Quality Received quickly. Product is as described. Quality seems very good, time will tell.

trusted and reliable brand Every phone and tablet I have purchased I have protected with Cell Helmet. It is a reliable, trusted brand. The previous phone I purchased included a defective charger and the retailer replaced it with a Cell Helmet charger. Has never failed me. Purchasing new phones and wouldn't protect with anything else!

Customer service was great What made my experience great was customer service Aaron put together a 35% discount at Checkout for me as a return customer. I ordered replacement liquid glass and a Turquoise hard cover for my Samsung 20S Note Ultra. shipping to UBreakIFix at 501 Westport Ave, Norwalk CT 06851. I need an appointment for either Monday 2/27 or Tuesday 2/28. Linda DePonte

Purchased a new smartphone and screen protection Purchased a new smartphone and cellhelmet to protect the screen. It’s been three days since I bought it and still can’t register cellhelmet. I’ve emailed many times and they respond with needing to complete info on a link after which they tell me they’re on it. I was told I need to follow up with cellhelmet. I’ve been in contact with Aaron who hasn’t helped at all. Why do I need to go through all this to register the product for a warranty?? It’s BULL!!!