Fast shipping, great service Fast shipping. Great products. Easy customer service calls with accurate and informative responses.

Easy to order but would clarify on… Easy to order but would clarify on website what hood models the carbon filters fit. I ordered the ones on the website since they were the only ones offered.

My sales guy was absolutely fantastic My sales guy was absolutely fantastic. He was patient, diligent, went above and beyond to procure extra information and guide, which item I wanted I needed. And he must’ve worked some magic in order to get it delivered five days before we were worried WKSU it would take! Please give that guy a raise because he’s very very good!

DON'T MAKE ANY ERRORS- updated I had an initial hiccup with the company. After a complaint, from me, the company’s “Sales Team” reached out and offered to refund or exchange my product. I will say, I am impressed with the level of service I have received from the “Sales Team”. I will not say much about the customer service experience. I appreciate the help I have received from Mr. Tim S.

Too Much Stuff When I went to checkout, I noted that I had inadvertently included two crown molding kits. I attempted to remove one kit by reducing the quantity to zero. The checkout reflected the reduction and showed a total price of $1,008 plus taxes to be determined. I then went through the checkout procedure, thin king my order was satisfactory. When the order summary was posted, there were two crown molding kits and a cost 0f $1118. I immediately e-mailed the company noting that I o only wanted one crown molding kit. To no avail. I received two. Just to rub my nose it this extra $90 plus tax, the next day the hood I ordered was reduced in. price substantially. That's the way it goes - I needed to order the hood ASAP and couldn't wait for sales. I didn't need, and don't want two crown moldings. The in ability of RH to correct this fiasco is frustrating.